Re: How to get email to "internet only" user (not user on internal dom
- From: "Cris Hanna [SBS-MVP]" <crisnospamhanna@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Fri, 8 Jun 2007 16:39:55 -0500
http://support.microsoft.com/kb/300681/en-us
--
Cris Hanna [SBS-MVP]
-------------------------------------------------
Microsoft MVPs
Independent Experts (MVPs do not work for MS)
Real World Answers
---------------------------------------------------------
Please do not contact me directly regarding issues
"GeordieB" <GeordieB@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:8E3B5118-06EE-49AE-A4B0-8A170973A697@xxxxxxxxxxxxxxxx
I have a user who has several employees out in the field. They have a
domain
hosted by outside company (1and1.com), and the internal domain name for
SBS
is the same as the public domain name. When internal users try to send to
these outside users (who only access their email from the webmail app),
it's
immediately returned as undeliverable, since it can't find that user in
the
organization, exchange doesn't send it out of the office. But they are
setup
at the webhosting service, and can send and receive email from anyone
outside
of their office.
The strange thing is, I have a similar setup in my own office, and can
easily create new email accounts on my webhosting site, without creating a
new user on my SBS, and can send email to that new address without
problem. I
don't know why my user is having problems at this point. It seems that in
my
office, if Exchange can't find "usernameb@xxxxxxxxxxxx" as a local user,
it
then sends it out to the internet, where it's delivered to the proper
mailbox
at the webhosting site.
I've checked many settings, and can't find anything different between our
SBS setups, nor in Outlook. Any help on this would be appreciated.
Geordie
.
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