Re: No data available for this statistic (email sent/received) Sbs usage report
- From: v-terliu@xxxxxxxxxxxxxxxxxxxx (Terence Liu [MSFT])
- Date: Thu, 07 Jun 2007 11:00:40 GMT
Hello James,
Thank you for kind update.
Based on my further research, I suggest we try the following steps
(including some steps in my previous reply) to see if we can resolve this
issue:
Note: Please perform the steps one by one (in turn).
1. Ensure that both the Microsoft Exchange Management and the Windows
Management Instrumentation services are both started on the server
2. From the c:\program files\exchsrvr\bin folder ran the following commands
exmgmt.exe /uninstall
exmgmt.exe /install
3. From the services console started the Exchange management service.
4. Ran the following command from the Files\Exchsrvr\Bin directory:
regsvr32 /s exwmi.dll
regsvr32 /s cdowf.dll
regsvr32 /s cdowfevt.dll
5. Run the following commands from a command prompt in the
Windows\System32\Wbem directory:
mofcomp.exe -class:forceupdate C:\WINDOWS\system32\WBEM\exmgmt.mof
mofcomp.exe C:\WINDOWS\system32\WBEM\exwmi.mof
mofcomp.exe -n:root\cimv2\applications\exchange
"c:\windows\system32\wbem\wbemcons.mof"
mofcomp.exe -n:root\cimv2\applications\exchange
"c:\windows\system32\wbem\smtpcons.mof"
mofcomp.exe -n:root\cimv2\applications\exchange
"c:\windows\system32\wbem\msgtrk.mof"
6. Restarted the WMI service and then the Exchange System Attendant
services.
Then test this issue.
If we can not resolve the issue after we perform the above steps, please
kindly help me collect some information for further investigation:
1. Please send the please send me the MSSBSSSR.log and the DBAccess.log
again, they are in the %SBSProgramDir%\Support folder.
2. What do you do before the report can work fine?
3. Please also run the MPSReport utility and send the output CAB file to me
at v-terliu@xxxxxxxxxxxxx for analysis.
The MPSReport utility is available at:
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_NETWORK.EXE
Hope these steps will give you some help.
Thanks and have a nice day!
Best regards,
Terence Liu(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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--------------------
| From: javerity@xxxxxxxxxxx
| Newsgroups: microsoft.public.windows.server.sbs
| Subject: Re: No data available for this statistic (email sent/received)
Sbs usage report
| Date: Wed, 06 Jun 2007 11:03:45 -0700
| Organization: http://groups.google.com
| Lines: 54
| Message-ID: <1181153025.457865.158010@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <1176407847.868942.211610@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
| <1181077072.051507.314040@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
| <F17Vy1CqHHA.2300@xxxxxxxxxxxxxxxxxxxxxx>
| NNTP-Posting-Host: 86.4.58.180
| Mime-Version: 1.0
| Content-Type: text/plain; charset="us-ascii"
| X-Trace: posting.google.com 1181153026 5119 127.0.0.1 (6 Jun 2007
18:03:46 GMT)
| X-Complaints-To: groups-abuse@xxxxxxxxxx
| NNTP-Posting-Date: Wed, 6 Jun 2007 18:03:46 +0000 (UTC)
| In-Reply-To: <F17Vy1CqHHA.2300@xxxxxxxxxxxxxxxxxxxxxx>
| User-Agent: G2/1.0
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..NET CLR 1.0.3705; .NET CLR 2.0.50727),gzip(gfe),gzip(gfe)
| Complaints-To: groups-abuse@xxxxxxxxxx
| Injection-Info: n15g2000prd.googlegroups.com; posting-host=86.4.58.180;
| posting-account=P7LODA0AAABeDz5dLy0p_SAeqBDjy9JP
| Path:
TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS01.phx.gbl!news-out.
cwix.com!newsfeed.cwix.com!newscon02.news.prodigy.net!prodigy.net!border1.nn
tp.dca.giganews.com!nntp.giganews.com!postnews.google.com!n15g2000prd.google
groups.com!not-for-mail
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:42165
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| On 6 Jun, 12:25, v-ter...@xxxxxxxxxxxxxxxxxxxx (Terence Liu [MSFT])
| wrote:
| > Hello James,
| >
| > Thank you for kind update.
| >
| > I can not find anyemailto youremailaddress javer...@xxxxxxxxxxx include
| > something about Microsoft error reporting tool. Maybe theemailcame from
| > other customer. Please check.
| >
| > Thanks and have a nice day!
| >
| > Best regards,
| >
| > Terence Liu(MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! -www.microsoft.com/security
|
| Sorry Terence, it was I think in reply to the last email I sent to you
| with the logs, you mentioned that it was possibly a WMI issue and
| gave me a few things to try:
|
| Run the following commands from a command prompt in the
| C:\Windows\System32\Wbem directory:
|
|
| mofcomp.exe -class:forceupdate C:\WINDOWS\system32\WBEM\exmgmt.mof
| mofcomp.exe C:\WINDOWS\system32\WBEM\exwmi.mof
|
| mofcomp.exe -n:root\cimv2\applications\exchange
| "c:\windows\system32\wbem\wbemcons.mof"
|
| mofcomp.exe -n:root\cimv2\applications\exchange
| "c:\windows\system32\wbem\smtpcons.mof"
|
| mofcomp.exe -n:root\cimv2\applications\exchange
| "c:\windows\system32\wbem\msgtrk.mof"
|
|
|
| I have tried these but these have not made any difference
|
| is there anything else I can try
|
| Thankyou
|
| James Verity
|
|
|
|
|
|
.
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