Re: mailing list / pop3 issues

Hello Customer,

Thank you for kind update.

Since your currently setting is no limit, we do not need to change it to a
new maximum. I suggest we try the following steps to see if we can resolve
this issue:

1. Open Server Management console on SBS

2. Extend to Standard Management->Users

3. Locate on the user account who send the email, right click it select
Properties

4. Select Exchange General tab, click Delivery Options button

5. Ensure you select option Use default limit.

6. Click OK twice to finish.

If we can not resolve the issue after we perform the above steps, please
kindly help me collect some information for further investigation:

1. Please try to create a new user account to send the email. Does this
issue reoccur?

2. What's edition of your SBS?

3. The 6000 folks are internal accounts or the external Contacts?

4. What do you mean by "mailing list"? Does it mean SBS Distribution Groups?

Note: If you use 3rd-party distribution tool to delivery mail to multi user
accounts, please contact the software vendor for help.

5. As you mentioned "The program will successfully send and receive single
messages", what is the "program" mean?

6. Please collect the MPS Report for Exchange.

a) Download MPSRPT_Exchange.EXE from the following link:
http://www.microsoft.com/downloads/details.aspx?familyid=cebf3c7c-7ca5-408f-
88b7-f9c79b7306c0&displaylang=en

b) Double-click the executable file to start the report gathering tool, and
then accept the end-user licensing agreement (EULA). Note Please be patient
while MPS Reports collects data. The tool may appear to stop responding
(hang) because it may take from five to 15 minutes to collect the data.

c)> The tool creates a CAB file named "%COMPUTERNAME%_MPSReports_.CAB" in
the %systemroot%\MPSReports\Setup\Reports\Cab folder. The CAB file contains
the reports that the MPS Reporting Tool generated. If the tool does not
create the CAB file, copy all the files in the
%systemroot%\MPSReport\Setup\Reports folder to a compressed (zipped) file.
Note The %systemroot% folder is the folder where you installed the
operating system. By default, this is the C:\WINDOWS folder.

d) Send me the CAB file or the compressed (zipped) file at:
v-terliu@xxxxxxxxxxxxxx

For more information, please refer to the following article:
818742 Overview of the Microsoft Configuration Capture Utility (MPS_REPORTS)
http://support.microsoft.com/?id=8187423

Hope these steps will give you some help.

Thanks and have a nice day!

Best regards,

Terence Liu(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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--------------------
| From: "emptybottlechicago@xxxxxxxxx" <emptybottlechicago@xxxxxxxxx>
| Newsgroups: microsoft.public.windows.server.sbs
| Subject: Re: mailing list / pop3 issues
| Date: Mon, 04 Jun 2007 19:52:42 -0000
| Organization: http://groups.google.com
| Lines: 168
| Message-ID: <1180986762.330553.76780@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <1180738936.531576.222790@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
| <1180757608.090685.200460@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
| <QJJbVXnpHHA.5056@xxxxxxxxxxxxxxxxxxxxxx>
| NNTP-Posting-Host: 64.81.140.92
| Mime-Version: 1.0
| Content-Type: text/plain; charset="us-ascii"
| X-Trace: posting.google.com 1180986762 2071 127.0.0.1 (4 Jun 2007
19:52:42 GMT)
| X-Complaints-To: groups-abuse@xxxxxxxxxx
| NNTP-Posting-Date: Mon, 4 Jun 2007 19:52:42 +0000 (UTC)
| In-Reply-To: <QJJbVXnpHHA.5056@xxxxxxxxxxxxxxxxxxxxxx>
| User-Agent: G2/1.0
| X-HTTP-UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US;
rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4,gzip(gfe),gzip(gfe)
| Complaints-To: groups-abuse@xxxxxxxxxx
| Injection-Info: w5g2000hsg.googlegroups.com; posting-host=64.81.140.92;
| posting-account=fmI77Q0AAAB4i5ehpFN9Fm176MtppKPS
| Path:
TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS02.phx.gbl!newsfeed0
0.sul.t-online.de!t-online.de!news.glorb.com!postnews.google.com!w5g2000hsg.
googlegroups.com!not-for-mail
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:41633
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Mine is currently set to no limit. Should I still change it to a new
| maximum?
|
| On Jun 4, 1:59 am, v-ter...@xxxxxxxxxxxxxxxxxxxx (Terence Liu [MSFT])
| wrote:
| > Hello Customer,
| >
| > Thank you for posting here. And thanks for Russ's inputs.
| >
| > According to your description, I understand that the mailing list do not
| > work fine to delivery the mail to all users. If I have misunderstood the
| > problem, please don't hesitate to let me know.
| >
| > Based on my research, I suggest we try the following steps to see if we
can
| > resolve this issue:
| >
| > 1. Please open Exchange System Manger (ESM) on SBS
| >
| > 2. Extend Global Settings, right click Message Delivery, select
properties
| >
| > 3. Select Defaults tab, modify the Recipient limits more than your folks
| > (like 10000)
| >
| > 4. Click OK to finish.
| >
| > Then, test this issue.
| >
| > If we can not resolve the issue after we perform the above steps, please
| > kindly help me collect some information for further investigation:
| >
| > 1. What do you mean by "mailing list"? Does it mean SBS Distribution
Groups?
| >
| > Note: If you use 3rd-party distribution tool to delivery mail to multi
user
| > accounts, please contact the software vendor for help.
| >
| > 2. As you mentioned "The program will successfully send and receive
single
| > messages", what is the "program" mean?
| >
| > 3. Please collect the MPS Report for Exchange.
| >
| > a) Download MPSRPT_Exchange.EXE from the following
link:http://www.microsoft.com/downloads/details.aspx?familyid=cebf3c7c-7ca..
.