Re: Received fax errors after running SFC.exe
- From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
- Date: Fri, 01 Jun 2007 11:23:26 GMT
Hi Nick,
Thanks for your reply.
I am sorry to know the problem persist.
I researched the phrased C of the log and also consulted MS Support
Escalation Engineer. Please do the following:
Step 1: Reregister the dlls.
1. Open a command prompt.
2. C:\Program Files\Microsoft Windows Small Business Server\fax> regsvr32
/u
faxcfgc.dll
3. C:\Program Files\Microsoft Windows Small Business Server\fax> regsvr32
faxcfgc.dll
4. Now, re-run the Fax Configuration Wizard
Step 2: Uninstall and reinstall the fax component.
1. Deleted the keys and files below and registry keys
- HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax
- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Fax
- C:\Program Files\Microsoft Windows Small Business Server\fax
- The 'SBSMIS-FAX.log'file under 'C:\Program Files\Microsoft
Integration\Windows
Small Business Server 2003\Logs'.
- The 'SBSMSI-faxcfg.log'file under 'C:\Program Files\Microsoft
Integration\Windows
Small Business Server 2003\Logs'.
- The 'faxsetup.log'file under 'C:\WINDOWS\'.
2. Access Add/Remove Programs, Add/Remove Windows Components, uncheck 'Fax
Services' to uninstall it.
- Once it was uninstalled we Reboot the server.
- Access Add/Remove Programs, Add/Remove Windows Components to reinstall
Fax
service again.
Step 3: Uninstall and then reinstall SBS 2003 Sp2 to make sure all the Fax
files are up to date.
I am looking forward to hear from you.
If you need further assistance, please don't hesitate to let me know.
Best regards,
Robert Li(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.
Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
<From: "Jason W. Martin" <jason.martin{at}triatechnology.com>
<References: <#Cp6CjXnHHA.4592@xxxxxxxxxxxxxxxxxxxx>
<VHI0FXcnHHA.5168@xxxxxxxxxxxxxxxxxxxxxx>
<#ZGtX$enHHA.588@xxxxxxxxxxxxxxxxxxxx>
<Rpmy$MrnHHA.564@xxxxxxxxxxxxxxxxxxxxxx>
<u8XRoxtnHHA.716@xxxxxxxxxxxxxxxxxxxx>
<hoH#wQSoHHA.5420@xxxxxxxxxxxxxxxxxxxxxx>
<#ofstjeoHHA.4772@xxxxxxxxxxxxxxxxxxxx>
<uoloeDroHHA.5168@xxxxxxxxxxxxxxxxxxxxxx>
<TX420zyoHHA.1140@xxxxxxxxxxxxxxxxxxxxxx>
<In-Reply-To: <TX420zyoHHA.1140@xxxxxxxxxxxxxxxxxxxxxx>
<Subject: Re: Received fax errors after running SFC.exe
<Date: Thu, 31 May 2007 05:26:23 -0500
<Lines: 1748
<Organization: TRIa Technology Solutions
<MIME-Version: 1.0
<Content-Type: text/plain;
< format=flowed;
< charset="iso-8859-1";
< reply-type=original
<Content-Transfer-Encoding: 7bit
<X-Priority: 3
<X-MSMail-Priority: Normal
<X-Newsreader: Microsoft Windows Mail 6.0.6000.16386
<X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16386
<Message-ID: <uc2Ym42oHHA.5052@xxxxxxxxxxxxxxxxxxxx>
<Newsgroups: microsoft.public.windows.server.sbs
<NNTP-Posting-Host: adsl-074-229-229-208.sip.bna.bellsouth.net
74.229.229.208
<Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP04.phx.gbl
<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:40568
<X-Tomcat-NG: microsoft.public.windows.server.sbs
<
<Robert,
<
<We're having issues receiving faxes too. I have a T30DebugLogFile.txt
that
<shows the difference between a received ok fax and a receive failed fax.
<I'll zip and e-mail to you directly. Multiple entries of WRN and ERR. I
<noticed the difference in a recieve okay and failed seems to be:
<
<[414692828][0x0272c][ERR][comm\identify.c ][938 ][CheckAwmodemInf
]Could
<not create C:\WINDOWS\AWMODEM.INF
<
<AWMODEM.INF cannot be found on the server doing a Search. I searched the
<internet for this file with several hits relating to Aztech Labs and GVC.
<May or may not be any help.
<
<FYI... SBS2003, External Serial Modem - Multitech MT5634ZBA (on HCL),
tried
<all possible solutions for similar issues found on web (i.e., slowing to
<9600, compression off, 2 rings or greater, excluded anti-virus from
scanning
<..\NTFax\.. folder, tried mfg drivers and allowed Update Driver to connect
<to Windows Update to download driver dated 4/19/2007 v. 2.3.1.3 digitially
<signed by Microsoft Windows Hardware Compatibility Publisher), and no
<solution has worked yet.
<
<This problem is on a client of ours, we're a Microsoft Partner, and
they're
<kind of getting frustrated with it, and US too so we're desparate to get
<this issue resolved ASAP. We've worked on this for over 2 weeks now. Any
<help is greatly appreciated.
<
<See separate e-mail to v-robeli@xxxxxxxxxxxxxxxxxxxx with T30.. file
<attached.
<
<Thanks,
<
<
<Jason W. Martin
<TRIa Technology
<
<
<"Robert Li [MSFT]" <v-robeli@xxxxxxxxxxxxxxxxxxxx> wrote in message
<news:TX420zyoHHA.1140@xxxxxxxxxxxxxxxxxxxxxxxxx
<> Hi Nick,
<>
<> I am sorry for the delay.
<>
<> I consulted the senior engineers about the issue and they give me some
<> suggestions.
<>
<> Please Install hotfix in KB 933804 as it is latest version of the
<> Fxssvc.exe 5.2.3790.4069
<>
<> For more information, please refer to:
<>
<> Documents are faxed to the wrong destination if several fax clients call
<> the "FaxSendDocument" API at the same time in Windows Server 2003
<>
<> 933804 http://support.microsoft.com/kb/933804
<>
<> Please contact the CSS to get this hotfix.
<>
<> I am looking for your update.
<>
<> If you need further assistance, please don't hesitate to let me know.
<>
<> Best regards,
<>
<> Robert Li(MSFT)
<>
<> Microsoft CSS Online Newsgroup Support
<>
<> Get Secure! - www.microsoft.com/security
<>
<> =====================================================
<>
<> This newsgroup only focuses on SBS technical issues. If you have issues
<> regarding other Microsoft products, you'd better post in the
corresponding
<> newsgroups so that they can be resolved in an efficient and timely
manner.
<> You can locate the newsgroup here:
<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<>
<> When opening a new thread via the web interface, we recommend you check
<> the
<> "Notify me of replies" box to receive e-mail notifications when there are
<> any updates in your thread. When responding to posts via your newsreader,
<> please "Reply to Group" so that others may learn and benefit from your
<> issue.
<>
<> Microsoft engineers can only focus on one issue per thread. Although we
<> provide other information for your reference, we recommend you post
<> different incidents in different threads to keep the thread clean. In
<> doing
<> so, it will ensure your issues are resolved in a timely manner.
<>
<> For urgent issues, you may want to contact Microsoft CSS directly. Please
<> check http://support.microsoft.com for regional support phone numbers.
<>
<> Any input or comments in this thread are highly appreciated.
<>
<> =====================================================
<>
<> This posting is provided "AS IS" with no warranties, and confers no
<> rights.
<>
<> --------------------
<> <X-Tomcat-ID: 192272598
<> <References: <#Cp6CjXnHHA.4592@xxxxxxxxxxxxxxxxxxxx>
<> <VHI0FXcnHHA.5168@xxxxxxxxxxxxxxxxxxxxxx>
<> <#ZGtX$enHHA.588@xxxxxxxxxxxxxxxxxxxx>
<> <Rpmy$MrnHHA.564@xxxxxxxxxxxxxxxxxxxxxx>
<> <u8XRoxtnHHA.716@xxxxxxxxxxxxxxxxxxxx>
<> <hoH#wQSoHHA.5420@xxxxxxxxxxxxxxxxxxxxxx>
<> <#ofstjeoHHA.4772@xxxxxxxxxxxxxxxxxxxx>
<> <MIME-Version: 1.0
<> <Content-Type: text/plain
<> <Content-Transfer-Encoding: 7bit
<> <From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
<> <Organization: Microsoft
<> <Date: Wed, 30 May 2007 11:51:29 GMT
<> <Subject: Re: Received fax errors after running SFC.exe
<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <Message-ID: <uoloeDroHHA.5168@xxxxxxxxxxxxxxxxxxxxxx>
<> <Newsgroups: microsoft.public.windows.server.sbs
<> <Lines: 1254
<> <Path: TK2MSFTNGHUB02.phx.gbl
<> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:40327
<> <NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
<> <
<> <Hi Nick,
<> <
<> <Thanks for updating.
<> <
<> <By now we have tried the following but the problem cannot be resolved,
<> the
<> <problem is really complex. Thanks for your time and patience.
<> <
<> <1. Change another phone line.
<> <2. Uninstall and then reinstall the fax driver.
<> <3. Restart the fax service.
<> <4. Flow the KB
<> <
<> <You cannot receive some faxes and Event ID 32091 and Event ID 32092 are
<> <logged on a Small Business Server 2000-based computer and on a Windows
<> <Small Business Server 2003-based
<> <computerhttp://support.microsoft.com/kb/839501
<> <
<> <5. Completely uninstall and reinstall the SBS fax component.
<> <
<> <We are doing research on this issue and will get to you ASAP.
<> <
<> <I searched fxssvc.exe ver. 5.2.3790.3959, but cannot find that in our
<> <website. Please send me the MPS Report which I required in my first
reply
<> <to see which hotfixes you applied on your server.
<> <
<> <I am looking forward to hear from you.
<> <
<> <Best regards,
<> <
<> <Robert Li(MSFT)
<> <
<> <Microsoft CSS Online Newsgroup Support
<> <
<> <Get Secure! - www.microsoft.com/security
<> <
<> <=====================================================
<> <
<> <This newsgroup only focuses on SBS technical issues. If you have issues
<> <regarding other Microsoft products, you'd better post in the
<> corresponding
<> <newsgroups so that they can be resolved in an efficient and timely
<> manner.
<> <You can locate the newsgroup here:
<> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <
<> <When opening a new thread via the web interface, we recommend you check
<> the
<> <"Notify me of replies" box to receive e-mail notifications when there
are
<> <any updates in your thread. When responding to posts via your
newsreader,
<> <please "Reply to Group" so that others may learn and benefit from your
<> <issue.
<> <
<> <Microsoft engineers can only focus on one issue per thread. Although we
<> <provide other information for your reference, we recommend you post
<> <different incidents in different threads to keep the thread clean. In
<> doing
<> <so, it will ensure your issues are resolved in a timely manner.
<> <
<> <For urgent issues, you may want to contact Microsoft CSS directly.
Please
<> <check http://support.microsoft.com for regional support phone numbers.
<> <
<> <Any input or comments in this thread are highly appreciated.
<> <
<> <=====================================================
<> <
<> <This posting is provided "AS IS" with no warranties, and confers no
<> rights.
<> <
<> <--------------------
<> <<From: "Nick" <NoSpam@xxxxxxxxxxx>
<> <<References: <#Cp6CjXnHHA.4592@xxxxxxxxxxxxxxxxxxxx>
<> <<VHI0FXcnHHA.5168@xxxxxxxxxxxxxxxxxxxxxx>
<> <<#ZGtX$enHHA.588@xxxxxxxxxxxxxxxxxxxx>
<> <<Rpmy$MrnHHA.564@xxxxxxxxxxxxxxxxxxxxxx>
<> <<u8XRoxtnHHA.716@xxxxxxxxxxxxxxxxxxxx>
<> <<hoH#wQSoHHA.5420@xxxxxxxxxxxxxxxxxxxxxx>
<> <<Subject: Re: Received fax errors after running SFC.exe
<> <<Date: Tue, 29 May 2007 13:00:14 +0100
<> <<Lines: 1342
<> <<X-Priority: 3
<> <<X-MSMail-Priority: Normal
<> <<X-Newsreader: Microsoft Outlook Express 6.00.3790.2826
<> <<X-RFC2646: Format=Flowed; Original
<> <<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
<> <<Message-ID: <#ofstjeoHHA.4772@xxxxxxxxxxxxxxxxxxxx>
<> <<Newsgroups: microsoft.public.windows.server.sbs
<> <<NNTP-Posting-Host: host81-156-121-240.range81-156.btcentralplus.com
<> <81.156.121.240
<> <<Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP05.phx.gbl
<> <<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:40033
<> <<X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <<
<> <<One other thing while I think of it. I recall that fxssvc.exe was one
<> of
<> <<the files that sfc.exe replaced, am I currently using the correct
<> version
<> <of
<> <<this file?
<> <<fxssvc.exe - 269,824bytes, ver.
5.2.3790.3959(srv03_sp2_rtm.070216-1710)
<> <<
<> <<Cheers,
<> << Nick
<> <<
<> <<"Robert Li [MSFT]" <v-robeli@xxxxxxxxxxxxxxxxxxxx> wrote in message
<> <<news:hoH%23wQSoHHA.5420@xxxxxxxxxxxxxxxxxxxxxxxxx
<> <<> Hi Nick,
<> <<>
<> <<> Thanks for updating.
<> <<>
<> <<> I am sorry for the delay due to the weekend.
<> <<>
<> <<> Please take try the following steps:
<> <<>
<> <<> Step 1: If you have fax application software, please uninstall and
<> <<> reinstall it to see if the problem persists.
<> <<>
<> <<> Step 2: Please reinstall the SBS fax component.
<> <<>
<> <<> 1. Uninstall the SBS Shared Fax component via Control Panel
Add/Remove
<> <<> programs.
<> <<> 2. Delete the Shared Fax key from the HKLM\System\CCS\Services
<> registry
<> <<> key.
<> <<> 3. Reboot the server.
<> <<> 4. Reinstall the Shared Fax component via the SBS integrated setup.
<> <<> 5. Reconfigure the fax service and try again.
<> <<>
<> <<> If the problem persists, we may need to collect a T30DebugLogFile to
<> <check
<> <<> the modem actions when sending a fax.
<> <<>
<> <<> To enable T30 Debug logging, please follow the steps below:
<> <<>
<> <<> 1. Open Registry editor and go to the following registry key:
<> <<> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax\Device
<> <<> Providers\{2172FD8F-11F6-11D3-90BF-006094EB630B}
<> <<>
<> <<> 2. Create or modify the DeBugLevelEx and DeBugFormatEx entries as
<> below:
<> <<> name: DeBugLevelEx
<> <<> type: (REG_DWORD)
<> <<> data: 0xffffffff
<> <<>
<> <<> name: DeBugFormatEx
<> <<> type: (REG_DWORD)
<> <<> data: 0xbbffffff
<> <<>
<> <<> Please send the T30DebugLogFile to me at v-robeli@xxxxxxxxxxxxx with
<> <<> subject: 39305898-Received fax errors after running SFC.exe
<> <<>
<> <<> I am looking forward to hear from you.
<> <<>
<> <<> If you need further assistance, please don't hesitate to let me know.
<> <<>
<> <<> Best regards,
<> <<>
<> <<> Robert Li(MSFT)
<> <<>
<> <<> Microsoft CSS Online Newsgroup Support
<> <<>
<> <<> Get Secure! - www.microsoft.com/security
<> <<>
<> <<> =====================================================
<> <<>
<> <<> This newsgroup only focuses on SBS technical issues. If you have
<> issues
<> <<> regarding other Microsoft products, you'd better post in the
<> <corresponding
<> <<> newsgroups so that they can be resolved in an efficient and timely
<> <manner.
<> <<> You can locate the newsgroup here:
<> <<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <<>
<> <<> When opening a new thread via the web interface, we recommend you
<> check
<> <<> the
<> <<> "Notify me of replies" box to receive e-mail notifications when there
<> are
<> <<> any updates in your thread. When responding to posts via your
<> newsreader,
<> <<> please "Reply to Group" so that others may learn and benefit from
your
<> <<> issue.
<> <<>
<> <<> Microsoft engineers can only focus on one issue per thread. Although
<> we
<> <<> provide other information for your reference, we recommend you post
<> <<> different incidents in different threads to keep the thread clean. In
<> <<> doing
<> <<> so, it will ensure your issues are resolved in a timely manner.
<> <<>
<> <<> For urgent issues, you may want to contact Microsoft CSS directly.
<> Please
<> <<> check http://support.microsoft.com for regional support phone
numbers.
<> <<>
<> <<> Any input or comments in this thread are highly appreciated.
<> <<>
<> <<> =====================================================
<> <<>
<> <<> This posting is provided "AS IS" with no warranties, and confers no
<> <<> rights.
<> <<>
<> <<> --------------------
<> <<> <From: "Nick" <NoSpam@xxxxxxxxxxx>
<> <<> <References: <#Cp6CjXnHHA.4592@xxxxxxxxxxxxxxxxxxxx>
<> <<> <VHI0FXcnHHA.5168@xxxxxxxxxxxxxxxxxxxxxx>
<> <<> <#ZGtX$enHHA.588@xxxxxxxxxxxxxxxxxxxx>
<> <<> <Rpmy$MrnHHA.564@xxxxxxxxxxxxxxxxxxxxxx>
<> <<> <Subject: Re: Received fax errors after running SFC.exe
<> <<> <Date: Fri, 25 May 2007 15:53:02 +0100
<> <<> <Lines: 1096
<> <<> <X-Priority: 3
<> <<> <X-MSMail-Priority: Normal
<> <<> <X-Newsreader: Microsoft Outlook Express 6.00.3790.2826
<> <<> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
<> <<> <X-RFC2646: Format=Flowed; Original
<> <<> <Message-ID: <u8XRoxtnHHA.716@xxxxxxxxxxxxxxxxxxxx>
<> <<> <Newsgroups: microsoft.public.windows.server.sbs
<> <<> <NNTP-Posting-Host: host86-145-14-157.range86-145.btcentralplus.com
<> <<> 86.145.14.157
<> <<> <Path:
<> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP05.phx.gbl
<> <<> <Xref: TK2MSFTNGHUB02.phx.gbl
<> microsoft.public.windows.server.sbs:39384
<> <<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <<> <
<> <<> <Hi Robert,
<> <<> <
<> <<> <Thanks for looking into this problem.
<> <<> <
<> <<> <> Step 1: The problem occurs when the SBS fax modem was conflicting
<> with
<> <<> <> another fax machine that shared the phone line.
<> <<> <> Please user a separate one and try again.
<> <<> <
<> <<> <Fax modem is only device on this phone line.
<> <<> <
<> <<> <> Step 2: Uninstall and reinstall the fax device driver and try
<> again.
<> <<> <
<> <<> <Done that before, see previous thread. It has made no difference.
<> <<> <
<> <<> <> Step 3: Rerun the Configure Fax wizard
<> <<> <
<> <<> <Done that, again has made no difference.
<> <<> <
<> <<> <Nick
<> <<> <
<> <<> <
<> <<> <"Robert Li [MSFT]" <v-robeli@xxxxxxxxxxxxxxxxxxxx> wrote in message
<> <<> <news:Rpmy$MrnHHA.564@xxxxxxxxxxxxxxxxxxxxxxxxx
<> <<> <> Hi Nick,
<> <<> <>
<> <<> <> Thanks for updating.
<> <<> <>
<> <<> <> I made deep research on your logs. Please take the following
steps:
<> <<> <>
<> <<> <> Step 1: The problem occurs when the SBS fax modem was conflicting
<> with
<> <<> <> another fax machine that shared the phone line.
<> <<> <> Please user a separate one and try again.
<> <<> <>
<> <<> <> Step 2: Uninstall and reinstall the fax device driver and try
<> again.
<> <<> <>
<> <<> <> Step 3: Rerun the Configure Fax wizard
<> <<> <>
<> <<> <> For more information, please refer to:
<> <<> <>
<> <<> <> Step-by-Step Guide for Configuring and Using Fax on Windows Small
<> <<> Business
<> <<> <> Server
<> <<> <> 2003
<> <<> <>
<> <<>
<>
<<http://www.microsoft.com/downloads/details.aspx?FamilyID=1b7510a0-1595-477
<> 6
<> <<> <> -a101-c3bec7512594&displaylang=en>
<> <<> <>
<> <<> <> I am looking forward to hear from you.
<> <<> <>
<> <<> <> Have a nice weekend.
<> <<> <>
<> <<> <> Best regards,
<> <<> <>
<> <<> <> Robert Li(MSFT)
<> <<> <>
<> <<> <> Microsoft CSS Online Newsgroup Support
<> <<> <>
<> <<> <> Get Secure! - www.microsoft.com/security
<> <<> <>
<> <<> <> =====================================================
<> <<> <>
<> <<> <> This newsgroup only focuses on SBS technical issues. If you have
<> <issues
<> <<> <> regarding other Microsoft products, you'd better post in the
<> <<> corresponding
<> <<> <> newsgroups so that they can be resolved in an efficient and timely
<> <<> manner.
<> <<> <> You can locate the newsgroup here:
<> <<> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <<> <>
<> <<> <> When opening a new thread via the web interface, we recommend you
<> <check
<> <<> <> the
<> <<> <> "Notify me of replies" box to receive e-mail notifications when
<> there
<> <<> are
<> <<> <> any updates in your thread. When responding to posts via your
<> <<> newsreader,
<> <<> <> please "Reply to Group" so that others may learn and benefit from
<> your
<> <<> <> issue.
<> <<> <>
<> <<> <> Microsoft engineers can only focus on one issue per thread.
<> Although
<> <we
<> <<> <> provide other information for your reference, we recommend you
post
<> <<> <> different incidents in different threads to keep the thread
clean.
<> In
<> <<> <> doing
<> <<> <> so, it will ensure your issues are resolved in a timely manner.
<> <<> <>
<> <<> <> For urgent issues, you may want to contact Microsoft CSS directly.
<> <<> Please
<> <<> <> check http://support.microsoft.com for regional support phone
<> numbers.
<> <<> <>
<> <<> <> Any input or comments in this thread are highly appreciated.
<> <<> <>
<> <<> <> =====================================================
<> <<> <>
<> <<> <> This posting is provided "AS IS" with no warranties, and confers
no
<> <<> <> rights.
<> <<> <>
<> <<> <> --------------------
<> <<> <> <From: "Nick" <NoSpam@xxxxxxxxxxx>
<> <<> <> <References: <#Cp6CjXnHHA.4592@xxxxxxxxxxxxxxxxxxxx>
<> <<> <> <VHI0FXcnHHA.5168@xxxxxxxxxxxxxxxxxxxxxx>
<> <<> <> <Subject: Re: Received fax errors after running SFC.exe
<> <<> <> <Date: Thu, 24 May 2007 11:39:39 +0100
<> <<> <> <Lines: 893
<> <<> <> <X-Priority: 3
<> <<> <> <X-MSMail-Priority: Normal
<> <<> <> <X-Newsreader: Microsoft Outlook Express 6.00.3790.2826
<> <<> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
<> <<> <> <X-RFC2646: Format=Flowed; Original
<> <<> <> <Message-ID: <#ZGtX$enHHA.588@xxxxxxxxxxxxxxxxxxxx>
<> <<> <> <Newsgroups: microsoft.public.windows.server.sbs
<> <<> <> <NNTP-Posting-Host:
<> host81-154-103-121.range81-154.btcentralplus.com
<> <<> <> 81.154.103.121
<> <<> <> <Path:
<> <TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
<> <<> <> <Xref: TK2MSFTNGHUB02.phx.gbl
<> <microsoft.public.windows.server.sbs:39098
<> <<> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <<> <> <
<> <<> <> <Robert
<> <<> <> <
<> <<> <> <> Step 1: Please problem may be caused by the faulty telephone
<> lines.
<> <<> <> Please
<> <<> <> <> change another one and try again.
<> <<> <> <
<> <<> <> <No it is not the line, we ruled that out long ago. Modems have
<> been
<> <<> <> tried
<> <<> <> <on various different lines. The lines work fine with manual fax
<> <<> <> machines.
<> <<> <> <This is all repeating what has already been done before. This
is
<> a
<> <<> <> Windows
<> <<> <> <problem but how to trace what?
<> <<> <> <
<> <<> <> <> Step 3: This problem may occur when Shared Fax Service is set
to
<> <<> answer
<> <<> <> on
<> <<> <> <> the first ring.
<> <<> <> <
<> <<> <> <Already set to two rings, have tried up to five rings in the past
<> but
<> <<> <> that
<> <<> <> <made no difference.
<> <<> <> <
<> <<> <> <> 1. Fax Activity Logging
<> <<> <> <
<> <<> <> <Here are the relevent lines from the incoming fax log:
<> <<> <> <"Reception error" "Unknown fatal error" "0x0000000c" 5/23/2007
<> <<> 18:09:41
<> <<> <> <5/23/2007 18:10:08 "MultiTech Systems MT5634ZBA" "C:\Documents
and
<> <<> <> <Settings\All Users\Application Data\Microsoft\Windows
<> <<> <> <NT\MSFax\Queue\1C79D5D2738C6.tif" 0 "xyz Int." "01708123456" ""
"
<> "
<> 0
<> <<> <> <"Reception error" "Unknown fatal error" "0x0000000c" 5/23/2007
<> <<> 18:13:27
<> <<> <> <5/23/2007 18:13:48 "MultiTech Systems MT5634ZBA" "C:\Documents
and
<> <<> <> <Settings\All Users\Application Data\Microsoft\Windows
<> <<> <> <NT\MSFax\Queue\1C79D5DADE42D.tif" 0 "xyz Int." "01708123456" ""
"
<> "
<> 0
<> <<> <> <"Reception error" "Unknown fatal error" "0x0000000c" 5/23/2007
<> <<> 18:17:27
<> <<> <> <5/23/2007 18:17:48 "MultiTech Systems MT5634ZBA" "C:\Documents
and
<> <<> <> <Settings\All Users\Application Data\Microsoft\Windows
<> <<> <> <NT\MSFax\Queue\1C79D5E3CE55E.tif" 0 "xyz Int." "01708123456" ""
"
<> "
<> 0
<> <<> <> <
<> <<> <> <Nick
<> <<> <> <
<> <<> <> <
<> <<> <> <
<> <<> <> <"Robert Li [MSFT]" <v-robeli@xxxxxxxxxxxxxxxxxxxx> wrote in
<> message
<> <<> <> <news:VHI0FXcnHHA.5168@xxxxxxxxxxxxxxxxxxxxxxxxx
<> <<> <> <> Hi Nick,
<> <<> <> <>
<> <<> <> <> Thanks for posting in our newsgroup.
<> <<> <> <>
<> <<> <> <> Glad to meet you again.
<> <<> <> <>
<> <<> <> <> I am sorry to know the problem persists after you installed
<> <<> MultiTech
<> <<> <> <> MT5634ZBA which is in the HCL list. This proved the problem is
<> <<> related
<> <<> <> to
<> <<> <> <> the SBS 2003 server. Now we will focus on SBS server to
<> <troubleshoot
<> <<> <> this
<> <<> <> <> problem:
<> <<> <> <>
<> <<> <> <> I researched the picture's you sent to me and find error 32092
<> "the
<> <<> fax
<> <<> <> <> service failed to receive a fax". Please try the following
<> steps.
<> <<> <> <>
<> <<> <> <> Step 1: Please problem may be caused by the faulty telephone
<> lines.
<> <<> <> Please
<> <<> <> <> change another one and try again.
<> <<> <> <>
<> <<> <> <> Step 2: Restarted the fax service and try again.
<> <<> <> <>
<> <<> <> <> To do this:
<> <<> <> <>
<> <<> <> <> 1. Run services.msc command.
<> <<> <> <> 2. Click Fax and then select Restart.
<> <<> <> <>
<> <<> <> <> Step 3: This problem may occur when Shared Fax Service is set
to
<> <<> answer
<> <<> <> on
<> <<> <> <> the first ring.
<> <<> <> <>
<> <<> <> <> To work around this problem, increase the Rings before
answering
<> <<> value
<> <<> <> for
<> <<> <> <> the fax device to two or more rings in Shared Fax Service
<> Manager.
<> <<> To
<> <<> <> do
<> <<> <> <> this, follow these steps:
<> <<> <> <>
<> <<> <> <> 1. In Windows Small Business Server 2003, start Server
<> Management,
<> <<> and
<> <<> <> <> then expand Fax (Local).
<> <<> <> <> 2. Expand Devices and Providers, and then click Devices.
<> <<> <> <> 3. In the details pane, right-click the modem that is used for
<> <<> <> incoming
<> <<> <> <> faxes, and then click Properties.
<> <<> <> <> 4. In the Rings before answering box, type 2 , and then click
<> OK.
<> <<> <> <>
<> <<> <> <> The information in this article applies to:
<> <<> <> <>
<> <<> <> <> o Microsoft Windows Small Business Server 2003, Premium Edition
<> <<> <> <> o Microsoft Windows Small Business Server 2003, Standard
Edition
<> <<> <> <>
<> <<> <> <> For more information, please refer to:
<> <<> <> <>
<> <<> <> <> You cannot receive some faxes and Event ID 32091 and Event ID
<> 32092
<> <<> are
<> <<> <> <> logged on a Small Business Server 2000-based computer and on a
<> <<> Windows
<> <<> <> <> Small Business Server 2003-based computer
<> <<> <> <> http://support.microsoft.com/kb/839501
<> <<> <> <>
<> <<> <> <> if the problem persist, Please help me collect the following:
<> <<> <> <>
<> <<> <> <> 1. Fax Activity Logging
<> <<> <> <>
<> <<> <> <> Please enable fax activity logging by following these steps:
<> <<> <> <>
<> <<> <> <> Open the Shared Fax Service Manager snap-in, right-click
<> Microsoft
<> <<> <> Shared
<> <<> <> <> Fax (Local) and choose Properties, on the Activity Logging tab,
<> <<> enable
<> <<> <> the
<> <<> <> <> "Log incoming fax activity" and the "Log outgoing fax activity"
<> <<> <> options.
<> <<> <> <> Re-produce the issue and send me the log files for further
<> <analysis.
<> <<> <> <>
<> <<> <> <> 2. Please also download and run the MPS Report file and then
<> send
<> <me
<> <<> <> the
<> <<> <> <> generated CAB file:
<> <<> <> <>
<> <<> <> <>
<> <<> <>
<> <<>
<>
<http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd
<> 9
<> <<> <> <> 15706/MPSRPT_SETUPPerf.EXE
<> <<> <> <>
<> <<> <> <> Please send me the information to v-robeli@xxxxxxxxxxxxx with
<> <<> subject:
<> <<> <> <> 39305898-Received fax errors after running SFC.exe
<> <<> <> <>
<> <<> <> <> Thank you for your time.
<> <<> <> <>
<> <<> <> <> I'm looking forward to your update.
<> <<> <> <>
<> <<> <> <> If you have any questions, please don't hesitate to let me
know.
<> <<> <> <>
<> <<> <> <> Best regards,
<> <<> <> <>
<> <<> <> <> Robert Li(MSFT)
<> <<> <> <>
<> <<> <> <> Microsoft CSS Online Newsgroup Support
<> <<> <> <>
<> <<> <> <> Get Secure! - www.microsoft.com/security
<> <<> <> <>
<> <<> <> <> =====================================================
<> <<> <> <>
<> <<> <> <> This newsgroup only focuses on SBS technical issues. If you
have
<> <<> issues
<> <<> <> <> regarding other Microsoft products, you'd better post in the
<> <<> <> corresponding
<> <<> <> <> newsgroups so that they can be resolved in an efficient and
<> timely
<> <<> <> manner.
<> <<> <> <> You can locate the newsgroup here:
<> <<> <> <>
<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <<> <> <>
<> <<> <> <> When opening a new thread via the web interface, we recommend
<> you
<> <<> check
<> <<> <> <> the
<> <<> <> <> "Notify me of replies" box to receive e-mail notifications when
<> <<> there
<> <<> <> are
<> <<> <> <> any updates in your thread. When responding to posts via your
<> <<> <> newsreader,
<> <<> <> <> please "Reply to Group" so that others may learn and benefit
<> from
<> <<> your
<> <<> <> <> issue.
<> <<> <> <>
<> <<> <> <> Microsoft engineers can only focus on one issue per thread.
<> <Although
<> <<> we
<> <<> <> <> provide other information for your reference, we recommend you
<> post
<> <<> <> <> different incidents in different threads to keep the thread
<> clean.
<> <<> In
<> <<> <> <> doing
<> <<> <> <> so, it will ensure your issues are resolved in a timely manner.
<> <<> <> <>
<> <<> <> <> For urgent issues, you may want to contact Microsoft CSS
<> directly.
<> <<> <> Please
<> <<> <> <> check http://support.microsoft.com for regional support phone
<> <<> numbers.
<> <<> <> <>
<> <<> <> <> Any input or comments in this thread are highly appreciated.
<> <<> <> <>
<> <<> <> <> =====================================================
<> <<> <> <>
<> <<> <> <> This posting is provided "AS IS" with no warranties, and
confers
<> no
<> <<> <> <> rights.
<> <<> <> <>
<> <<> <> <> --------------------
<> <<> <> <> <From: "Nick" <NoSpam@xxxxxxxxxxx>
<> <<> <> <> <Subject: Received fax errors after running SFC.exe
<> <<> <> <> <Date: Wed, 23 May 2007 21:27:15 +0100
<> <<> <> <> <Lines: 1467
<> <<> <> <> <X-Priority: 3
<> <<> <> <> <X-MSMail-Priority: Normal
<> <<> <> <> <X-Newsreader: Microsoft Outlook Express 6.00.3790.2826
<> <<> <> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
<> <<> <> <> <X-RFC2646: Format=Flowed; Original
<> <<> <> <> <Message-ID: <#Cp6CjXnHHA.4592@xxxxxxxxxxxxxxxxxxxx>
<> <<> <> <> <Newsgroups: microsoft.public.windows.server.sbs
<> <<> <> <> <NNTP-Posting-Host:
<> <host81-154-103-121.range81-154.btcentralplus.com
<> <<> <> <> 81.154.103.121
<> <<> <> <> <Path:
<> <<> TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP05.phx.gbl
<> <<> <> <> <Xref: TK2MSFTNGHUB02.phx.gbl
<> <<> microsoft.public.windows.server.sbs:38973
<> <<> <> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <<> <> <> <
<> <<> <> <> < Well, I have finally found the time to borrow one of
<> these
<> <<> <> <> Multitech
<> <<> <> <> <modems that is on the infamous elusive Windows HCL and guess
<> what,
<> <<> <> same
<> <<> <> <> <problem!!! See attached image.
<> <<> <> <> <
<> <<> <> <> < Now where to go from here, how can I fix the fax
service?
<> <<> <> <> <
<> <<> <> <> < Nick
<> <<> <> <> <
<> <<> <> <> <
<> <<> <> <> <
<> <<> <> <> <
<> <<> <> <> < Gregg Hill Posts: n/a
<> <<> <> <> <
<> <<> <> <> < Re: Received fax errors after running SFC.exe
<> <<> <> <> <
<> <<> <> <>
<> <<> <>
<> <<>
<>
<<--------------------------------------------------------------------------
<> <<> <> <> <
<> <<> <> <> <
<> <<> <> <> <
<> <<> <> <> <
<> <<> <> <> <
<> <<> <> <> < Nick,
<> <<> <> <> <
<> <<> <> <> < You have been fighting with this problem for almost a
<> month
<> <<> and
<> <<> <> a
<> <<> <> <> <half.
<> <<> <> <> < Whether you like it or not, you will continue to waste
<> time
<> <<> and
<> <<> <> <> lose
<> <<> <> <> <money
<> <<> <> <> < until you meet their terms. Buy an approved modem!!! and
<> <then
<> <<> <> they
<> <<> <> <> <will help
<> <<> <> <> < you.
<> <<> <> <> <
<> <<> <> <> < You are most likely correct that it is not a hardware
<> issue,
<> <<> but
<> <<> <> <> <unless you
<> <<> <> <> < use an approved modem, they DO NOT CARE to try any
<> further.
<> <<> So,
<> <<> <> <> what
<> <<> <> <> <are
<> <<> <> <> < your choices? You could re-install SBS from scratch, or
<> <<> upgrade
<> <<> <> to
<> <<> <> <> SBS
<> <<> <> <> <R2 so
<> <<> <> <> < you have the latest disks and can remove/reinstall
<> whatever
<> <<> you
<> <<> <> <> need,
<> <<> <> <> <or buy
<> <<> <> <> < a $110(USD) external modem of which they approve and get
<> the
<> <<> <> <> support
<> <<> <> <> <you
<> <<> <> <> < need. Hmm...which is cheapest and takes the least time?
<> <<> <> <> <
<> <<> <> <> < STOP WASTING YOUR TIME AND MONEY trying to convince them
<> <that
<> <<> it
<> <<> <> is
<> <<> <> <> a
<> <<> <> <> <fax
<> <<> <> <> < service issue and not caused by hardware. Just meet
their
<> <<> <> <> requirement
<> <<> <> <> <of an
<> <<> <> <> < approved modem, then work from there. It will cost you a
<> <<> whole
<> <<> <> lot
<> <<> <> <> <less than
<> <<> <> <> < you have already wasted in time lost when you could have
<> <been
<> <<> <> <> billing.
<> <<> <> <> <
<> <<> <> <> < As I said before, you will need to buy one of those
<> approved
<> <<> <> <> modems,
<> <<> <> <> <install
<> <<> <> <> < it, have it not work, then ask again for help. I
<> understand
<> <<> that
<> <<> <> <> you
<> <<> <> <> <are
<> <<> <> <> < convinced it is not hardware, and I believe you, but
they
<> <are
<> <<> <> not
<> <<> <> <> <going to
<> <<> <> <> < budge. Get an approved modem (or a Brooktrout board).
<> <<> <> <> <
<> <<> <> <> < Look at these modems
<> <<> <> <> < http://www.windowsservercatalog.com/...15&ocID=0&OR=1.
<> <<> <> <> < MultiTech is a good brand, and they are "Designed for
<> <<> Microsoft
<> <<> <> <> <Windows
<> <<> <> <> < Server 2003."
<> <<> <> <> <
<> <<> <> <> < You need to stop fighting a battle you cannot win, buy
an
<> <<> <> approved
<> <<> <> <> <modem,
<> <<> <> <> < then ask again for help.
<> <<> <> <> <
<> <<> <> <> < One more note about the Brooktrout board. Have you read
<> my
<> <<> posts
<> <<> <> to
<> <<> <> <> <which I
<> <<> <> <> < referred a few weeks ago? I had a huge failure rate
using
<> <any
<> <<> of
<> <<> <> <> three
<> <<> <> <> < models of USR Courier V.Everything external modems
<> <<> (002806-00,
<> <<> <> <> <3CP3453, and
<> <<> <> <> < 3453B), or a MultiTech MT5634ZPX-PCI modem, and an
<> off-brand
<> <<> <> <> external
<> <<> <> <> <modem.
<> <<> <> <> < NOTHING worked well. I then installed a Brooktrout
TruFax
<> <<> board
<> <<> <> and
<> <<> <> <> it
<> <<> <> <> <has
<> <<> <> <> < ****not failed to receive or send**** a fax since the
day
<> it
<> <<> was
<> <<> <> <> <installed
<> <<> <> <> < on January 13th.
<> <<> <> <> <
<> <<> <> <> < Stop pounding your head against a brick wall...the wall
<> is
<> <<> going
<> <<> <> to
<> <<> <> <> <win
<> <<> <> <> < every time. Buy one of those approved modems, install
it,
<> <and
<> <<> if
<> <<> <> it
<> <<> <> <> <fails to
<> <<> <> <> < work, then ask again for help. You can jump up and down
<> <<> yelling
<> <<> <> "I
<> <<> <> <> <told you
<> <<> <> <> < so" after that if it makes you feel better, but you
still
<> <<> need
<> <<> <> to
<> <<> <> <> do
<> <<> <> <> <it to
<> <<> <> <> < get any more help.
<> <<> <> <> <
<> <<> <> <> < Gregg Hill
<> <<> <> <> <
<> <<> <> <> <
<> <<> <> <> <
<> <<> <> <> <
<> <<> <> <> <
<> <<> <> <> <
<> <<> <> <> < "Nick" <NoSpam@xxxxxxxxxxx> wrote in message
<> <<> <> <> < news:OieoeVPUHHA.4632@xxxxxxxxxxxxxxxxxxxxxxx
<> <<> <> <> < > Thanks to a reminder from 'SBS USer123' I am now
<> running
<> <<> both
<> <<> <> <> modems
<> <<> <> <> <on
<> <<> <> <> < > Microsoft standard 56000bps drivers and guess what,
<> <exactly
<> <<> <> the
<> <<> <> <> same
<> <<> <> <> < > problem! Does that suggest the issue is an SBSFax
<> problem
<> <<> not
<> <<> <> fax
<> <<> <> <> <modem
<> <<> <> <> < > driver related?
<> <<> <> <> < >
<> <<> <> <> < > Nick
<> <<> <> <> < >
<> <<> <> <> < >
<> <<> <> <> < > ""Inn Jin [MSFT]"" <v-innjin@xxxxxxxxxxxxxxxxxxxx>
<> wrote
<> <in
<> <<> <> <> message
<> <<> <> <> < > news:ul$PBoKOHHA.2304@xxxxxxxxxxxxxxxxxxxxxxxxx
<> <<> <> <> < >> Hi Nick,
<> <<> <> <> < >>
<> <<> <> <> < >> Thank you for updating and thank Gregg's input.
<> <<> <> <> < >>
<> <<> <> <> < >> Please notice that, installing driver and changing
<> <another
<> <<> <> modem
<> <<> <> <> <doesn't
<> <<> <> <> < >> mean that it is related to the hardware issue 100%
<> <<> percent.
<> <<> <> Just
<> <<> <> <> <want to
<> <<> <> <> < >> isolate the cause which can help us to solve the
issue
<> <in
<> <<> a
<> <<> <> <> <efficient
<> <<> <> <> < >> manner. Both of us has the same purpose, that is to
<> solve
<> <<> <> this
<> <<> <> <> <issue, and
<> <<> <> <> < >> what I want to do is try all my could to help you
<> solve
<> <<> the
<> <<> <> <> issue.
<> <<> <> <> <Your
<> <<> <> <> < >> cooperation is appreciated. Remember, installing the
<> <<> driver
<> <<> <> and
<> <<> <> <> <changing
<> <<> <> <> < >> another modem is just for test purpose and temporary!
<> <<> <> <> < >>
<> <<> <> <> < >> I have found the website of your modem vendor in the
<> URL
<> <<> <> below
<> <<> <> <> for
<> <<> <> <> <your
<> <<> <> <> < >> reference, you may download the driver and installed
<> <them.
<> <<> <> <> < >>
<> <<> <> <> < >> http://www.usr.com/support/s-main-menu.asp
<> <<> <> <> < >>
<> <<> <> <> < >> Meanwhile please try to unplug one modem and keep
just
<> <one
<> <<> on
<> <<> <> <> the
<> <<> <> <> <line,
<> <<> <> <> < >> then test the issue. Then exchange them and try
again.
<> <<> Please
<> <<> <> <> <replace the
<> <<> <> <> < >> telephone line then try again. Do you have some fax
<> <<> software?
<> <<> <> if
<> <<> <> <> <so,
<> <<> <> <> < >> please
<> <<> <> <> < >> try to uninstall and reinstall it just for test
<> purpose.
<> <<> <> <> < >>
<> <<> <> <> < >> Also please follow the steps below to collect T30 log
<> for
<> <<> <> <> further
<> <<> <> <> <test.
<> <<> <> <> < >>
<> <<> <> <> < >> a) Run regedit.exe.
<> <<> <> <> < >>
<> <<> <> <> < >> b) Navigate to this key:
<> <<> <> <> < >> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax\Device
<> <<> <> <> < >> Providers\{2172FD8F-11F6-11D3-90BF-006094EB630B}
<> <<> <> <> < >>
<> <<> <> <> < >> c) Create new or modify values as follows:
<> <<> <> <> < >>
<> <<> <> <> < >> value name: DeBugLevelEx
<> <<> <> <> < >> value type: REG_DWORD
<> <<> <> <> < >> value: 0xffffffff
<> <<> <> <> < >>
<> <<> <> <> < >> value name: DebugContextEx
<> <<> <> <> < >> value type: REG_DWORD
<> <<> <> <> < >> value: 0xffffffff
<> <<> <> <> < >>
<> <<> <> <> < >> value name: DeBugFormatEx
<> <<> <> <> < >> value type: REG_DWORD
<> <<> <> <> < >> value: 0xbbffffff
<> <<> <> <> < >>
<> <<> <> <> < >> d) Please reproduce the issue and zip the
C:\Documents
<> <and
<> <<> <> <> < >> Settings\NetworkService\Local Settings\temp folder
as
<> a
<> <<> .zip
<> <<> <> <> file.
<> <<> <> <> < >>
<> <<> <> <> < >> e) Undo the registry changes.
<> <<> <> <> < >>
<> <<> <> <> < >> f) Please send the file to me at
<> v-innjin@xxxxxxxxxxxxx
<> <<> <> <> < >>
<> <<> <> <> < >> I appreciate your effort and cooperation. I'm looking
<> <<> forward
<> <<> <> to
<> <<> <> <> <your
<> <<> <> <> < >> reply.
<> <<> <> <> < >>
<> <<> <> <> < >> Have a nice day!
<> <<> <> <> < >>
<> <<> <> <> < >> Best regards,
<> <<> <> <> < >>
<> <<> <> <> < >> Inn Jin (MSFT)
<> <<> <> <> < >>
<> <<> <> <> < >> Microsoft CSS Online Newsgroup Support
<> <<> <> <> < >>
<> <<> <> <> < >> Get Secure! - www.microsoft.com/security
<> <<> <> <> < >> ==================================================
===
<> <<> <> <> < >> This newsgroup only focuses on SBS technical issues.
<> If
<> <<> you
<> <<> <> have
<> <<> <> <> <issues
<> <<> <> <> < >> regarding other Microsoft products, you'd better post
<> in
<> <<> the
<> <<> <> <> < >> corresponding
<> <<> <> <> < >> newsgroups so that they can be resolved in an
<> efficient
<> <<> and
<> <<> <> <> timely
<> <<> <> <> < >> manner.
<> <<> <> <> < >> You can locate the newsgroup here:
<> <<> <> <> < >>
<> <<> <> <> < >> http://www.microsoft.com/communities...s/default.aspx
<> <<> <> <> < >>
<> <<> <> <> < >> When opening a new thread via the web interface, we
<> <<> recommend
<> <<> <> <> you
<> <<> <> <> <check
<> <<> <> <> < >> the
<> <<> <> <> < >> "Notify me of replies" box to receive e-mail
<> <notifications
<> <<> <> when
<> <<> <> <> <there are
<> <<> <> <> < >> any updates in your thread. When responding to posts
<> via
<> <<> your
<> <<> <> <> <newsreader,
<> <<> <> <> < >> please "Reply to Group" so that others may learn and
<> <<> benefit
<> <<> <> <> from
<> <<> <> <> <your
<> <<> <> <> < >> issue.
<> <<> <> <> < >>
<> <<> <> <> < >> Microsoft engineers can only focus on one issue per
<> <<> thread.
<> <<> <> <> <Although we
<> <<> <> <> < >> provide other information for your reference, we
<> <recommend
<> <<> <> you
<> <<> <> <> post
<> <<> <> <> < >> different incidents in different threads to keep the
<> <<> thread
<> <<> <> <> clean.
<> <<> <> <> <In
<> <<> <> <> < >> doing
<> <<> <> <> < >> so, it will ensure your issues are resolved in a
<> timely
<> <<> <> manner.
<> <<> <> <> < >>
<> <<> <> <> < >> For urgent issues, you may want to contact Microsoft
<> CSS
<> <<> <> <> directly.
<> <<> <> <> <Please
<> <<> <> <> < >> check http://support.microsoft.com for regional
<> support
<> <<> phone
<> <<> <> <> <numbers.
<> <<> <> <> < >> Any input or comments in this thread are highly
<> <<> appreciated.
<> <<> <> <> < >> ==================================================
===
<> <<> <> <> < >> This posting is provided "AS IS" with no warranties,
<> and
<> <<> <> confers
<> <<> <> <> no
<> <<> <> <> < >> rights.
<> <<> <> <> < >>
<> <<> <> <> < >
<> <<> <> <> < >
<> <<> <> <> <
<> <<> <> <> <
<> <<> <> <> <
<> <<> <> <> <
<> <<> <> <> <
<> <<> <> <> < Gregg Hill
<> <<> <> <> <
<> <<> <> <> < #92 16-02-2007
<> <<> <> <> < Gregg Hill Posts: n/a
<> <<> <> <> <
<> <<> <> <> < Re: Received fax errors after running SFC.exe
<> <<> <> <> <
<> <<> <> <>
<> <<> <>
<> <<>
<>
<<--------------------------------------------------------------------------
<> <<> <> <> <
<> <<> <> <> <
<> <<> <> <> < No, it does not.
<> <<> <> <> <
<> <<> <> <> < See "Re: Best fax modem settings to receive from
<> <<> multifunction
<> <<> <> <> <devices?"
<> <<> <> <> < dated 12/21/06 at 12:09AM.
<> <<> <> <> <
<> <<> <> <> < Then read the rest of the thread, as well as this one
<> <<> <> "Brooktrout
<> <<> <> <> <TruFax
<> <<> <> <> < card questions."
<> <<> <> <> <
<> <<> <> <> < Gregg Hill
<> <<> <> <> <
<> <<> <> <> <
<> <<> <> <> <
<> <<> <> <> < "Nick" <NoSpam@xxxxxxxxxxx> wrote in message
<> <<> <> <> < news:OieoeVPUHHA.4632@xxxxxxxxxxxxxxxxxxxxxxx
<> <<> <> <> < > Thanks to a reminder from 'SBS USer123' I am now
<> running
<> <<> both
<> <<> <> <> modems
<> <<> <> <> <on
<> <<> <> <> < > Microsoft standard 56000bps drivers and guess what,
<> <exactly
<> <<> <> the
<> <<> <> <> same
<> <<> <> <> < > problem! Does that suggest the issue is an SBSFax
<> problem
<> <<> not
<> <<> <> fax
<> <<> <> <> <modem
<> <<> <> <> < > driver related?
<> <<> <> <> < >
<> <<> <> <> < > Nick
<> <<> <> <> < >
<> <<> <> <> < >
<> <<> <> <> < > ""Inn Jin [MSFT]"" <v-innjin@xxxxxxxxxxxxxxxxxxxx>
<> wrote
<> <in
<> <<> <> <> message
<> <<> <> <> < > news:ul$PBoKOHHA.2304@xxxxxxxxxxxxxxxxxxxxxxxxx
<> <<> <> <> < >> Hi Nick,
<> <<> <> <> < >>
<> <<> <> <> < >> Thank you for updating and thank Gregg's input.
<> <<> <> <> < >>
<> <<> <> <> < >> Please notice that, installing driver and changing
<> <another
<> <<> <> modem
<> <<> <> <> <doesn't
<> <<> <> <> < >> mean that it is related to the hardware issue 100%
<> <<> percent.
<> <<> <> Just
<> <<> <> <> <want to
<> <<> <> <> < >> isolate the cause which can help us to solve the
issue
<> <in
<> <<> a
<> <<> <> <> <efficient
<> <<> <> <> < >> manner. Both of us has the same purpose, that is to
<> solve
<> <<> <> this
<> <<> <> <> <issue, and
<> <<> <> <> < >> what I want to do is try all my could to help you
<> solve
<> <<> the
<> <<> <> <> issue.
<> <<> <> <> <Your
<> <<> <> <> < >> cooperation is appreciated. Remember, installing the
<> <<> driver
<> <<> <> and
<> <<> <> <> <changing
<> <<> <> <> < >> another modem is just for test purpose and temporary!
<> <<> <> <> < >>
<> <<> <> <> < >> I have found the website of your modem vendor in the
<> URL
<> <<> <> below
<> <<> <> <> for
<> <<> <> <> <your
<> <<> <> <> < >> reference, you may download the driver and installed
<> <them.
<> <<> <> <> < >>
<> <<> <> <> < >> http://www.usr.com/support/s-main-menu.asp
<> <<> <> <> < >>
<> <<> <> <> < >> Meanwhile please try to unplug one modem and keep
just
<> <one
<> <<> on
<> <<> <> <> the
<> <<> <> <> <line,
<> <<> <> <> < >> then test the issue. Then exchange them and try
again.
<> <<> Please
<> <<> <> <> <replace the
<> <<> <> <> < >> telephone line then try again. Do you have some fax
<> <<> software?
<> <<> <> if
<> <<> <> <> <so,
<> <<> <> <> < >> please
<> <<> <> <> < >> try to uninstall and reinstall it just for test
<> purpose.
<> <<> <> <> < >>
<> <<> <> <> < >> Also please follow the steps below to collect T30 log
<> for
<> <<> <> <> further
<> <<> <> <> <test.
<> <<> <> <> < >>
<> <<> <> <> < >> a) Run regedit.exe.
<> <<> <> <> < >>
<> <<> <> <> < >> b) Navigate to this key:
<> <<> <> <> < >> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax\Device
<> <<> <> <> < >> Providers\{2172FD8F-11F6-11D3-90BF-006094EB630B}
<> <<> <> <> < >>
<> <<> <> <> < >> c) Create new or modify values as follows:
<> <<> <> <> < >>
<> <<> <> <> < >> value name: DeBugLevelEx
<> <<> <> <> < >> value type: REG_DWORD
<> <<> <> <> < >> value: 0xffffffff
<> <<> <> <> < >>
<> <<> <> <> < >> value name: DebugContextEx
<> <<> <> <> < >> value type: REG_DWORD
<> <<> <> <> < >> value: 0xffffffff
<> <<> <> <> < >>
<> <<> <> <> < >> value name: DeBugFormatEx
<> <<> <> <> < >> value type: REG_DWORD
<> <<> <> <> < >> value: 0xbbffffff
<> <<> <> <> < >>
<> <<> <> <> < >> d) Please reproduce the issue and zip the
C:\Documents
<> <and
<> <<> <> <> < >> Settings\NetworkService\Local Settings\temp folder
as
<> a
<> <<> .zip
<> <<> <> <> file.
<> <<> <> <> < >>
<> <<> <> <> < >> e) Undo the registry changes.
<> <<> <> <> < >>
<> <<> <> <> < >> f) Please send the file to me at
<> v-innjin@xxxxxxxxxxxxx
<> <<> <> <> < >>
<> <<> <> <> < >> I appreciate your effort and cooperation. I'm looking
<> <<> forward
<> <<> <> to
<> <<> <> <> <your
<> <<> <> <> < >> reply.
<> <<> <> <> < >>
<> <<> <> <> < >> Have a nice day!
<> <<> <> <> < >>
<> <<> <> <> < >> Best regards,
<> <<> <> <> < >>
<> <<> <> <> < >> Inn Jin (MSFT)
<> <<> <> <> < >>
<> <<> <> <> < >> Microsoft CSS Online Newsgroup Support
<> <<> <> <> < >>
<> <<> <> <> < >> Get Secure! - www.microsoft.com/security
<> <<> <> <> < >> ==================================================
===
<> <<> <> <> < >> This newsgroup only focuses on SBS technical issues.
<> If
<> <<> you
<> <<> <> have
<> <<> <> <> <issues
<> <<> <> <> < >> regarding other Microsoft products, you'd better post
<> in
<> <<> the
<> <<> <> <> < >> corresponding
<> <<> <> <> < >> newsgroups so that they can be resolved in an
<> efficient
<> <<> and
<> <<> <> <> timely
<> <<> <> <> < >> manner.
<> <<> <> <> < >> You can locate the newsgroup here:
<> <<> <> <> < >>
<> <<> <> <> < >> http://www.microsoft.com/communities...s/default.aspx
<> <<> <> <> < >>
<> <<> <> <> < >> When opening a new thread via the web interface, we
<> <<> recommend
<> <<> <> <> you
<> <<> <> <> <check
<> <<> <> <> < >> the
<> <<> <> <> < >> "Notify me of replies" box to receive e-mail
<> <notifications
<> <<> <> when
<> <<> <> <> <there are
<> <<> <> <> < >> any updates in your thread. When responding to posts
<> via
<> <<> your
<> <<> <> <> <newsreader,
<> <<> <> <> < >> please "Reply to Group" so that others may learn and
<> <<> benefit
<> <<> <> <> from
<> <<> <> <> <your
<> <<> <> <> < >> issue.
<> <<> <> <> < >>
<> <<> <> <> < >> Microsoft engineers can only focus on one issue per
<> <<> thread.
<> <<> <> <> <Although we
<> <<> <> <> < >> provide other information for your reference, we
<> <recommend
<> <<> <> you
<> <<> <> <> post
<> <<> <> <> < >> different incidents in different threads to keep the
<> <<> thread
<> <<> <> <> clean.
<> <<> <> <> <In
<> <<> <> <> < >> doing
<> <<> <> <> < >> so, it will ensure your issues are resolved in a
<> timely
<> <<> <> manner.
<> <<> <> <> < >>
<> <<> <> <> < >> For urgent issues, you may want to contact Microsoft
<> CSS
<> <<> <> <> directly.
<> <<> <> <> <Please
<> <<> <> <> < >> check http://support.microsoft.com for regional
<> support
<> <<> phone
<> <<> <> <> <numbers.
<> <<> <> <> < >> Any input or comments in this thread are highly
<> <<> appreciated.
<> <<> <> <> < >> ==================================================
===
<> <<> <> <> < >> This posting is provided "AS IS" with no warranties,
<> and
<> <<> <> confers
<> <<> <> <> no
<> <<> <> <> < >> rights.
<> <<> <> <> < >>
<> <<> <> <> < >
<> <<> <> <> < >
<> <<> <> <> <
<> <<> <> <> <
<> <<> <> <> <
<> <<> <> <> <
<> <<> <> <> <
<> <<> <> <> < Gregg Hill
<> <<> <> <> <
<> <<> <> <> < #93 16-02-2007
<> <<> <> <> < Robert Li [MSFT] Posts: n/a
<> <<> <> <> <
<> <<> <> <> < Re: Received fax errors after running SFC.exe
<> <<> <> <> <
<> <<> <> <>
<> <<> <>
<> <<>
<>
<<--------------------------------------------------------------------------
<> <<> <> <> <
<> <<> <> <> <
<> <<> <> <> < Hi Nick,
<> <<> <> <> <
<> <<> <> <> < Thanks for updating.
<> <<> <> <> <
<> <<> <> <> < Please kindly change a new modem in HCL. I will try my
<> best
<> <<> <> <> helping.
<> <<> <> <> <
<> <<> <> <> < Have a nice weekend.
<> <<> <> <> <
<> <<> <> <> < Best regards,
<> <<> <> <> <
<> <<> <> <> < Robert Li(MSFT)
<> <<> <> <> <
<> <<> <> <> < Microsoft CSS Online Newsgroup Support
<> <<> <> <> <
<> <<> <> <> < Get Secure! - www.microsoft.com/security
<> <<> <> <> <
<> <<> <> <> < ================================================== ===
<> <<> <> <> <
<> <<> <> <> < This newsgroup only focuses on SBS technical issues. If
<> you
<> <<> have
<> <<> <> <> <issues
<> <<> <> <> < regarding other Microsoft products, you'd better post in
<> the
<> <<> <> <> <corresponding
<> <<> <> <> < newsgroups so that they can be resolved in an efficient
<> and
<> <<> <> timely
<> <<> <> <> <manner.
<> <<> <> <> < You can locate the newsgroup here:
<> <<> <> <> < http://www.microsoft.com/communities...s/default.aspx
<> <<> <> <> <
<> <<> <> <> < When opening a new thread via the web interface, we
<> <recommend
<> <<> <> you
<> <<> <> <> <check the
<> <<> <> <> < "Notify me of replies" box to receive e-mail
<> notifications
<> <<> when
<> <<> <> <> there
<> <<> <> <> <are
<> <<> <> <> < any updates in your thread. When responding to posts via
<> <your
<> <<> <> <> <newsreader,
<> <<> <> <> < please "Reply to Group" so that others may learn and
<> benefit
<> <<> <> from
<> <<> <> <> your
<> <<> <> <> < issue.
<> <<> <> <> <
<> <<> <> <> < Microsoft engineers can only focus on one issue per
<> thread.
<> <<> <> <> Although
<> <<> <> <> <we
<> <<> <> <> < provide other information for your reference, we
<> recommend
<> <<> you
<> <<> <> post
<> <<> <> <> < different incidents in different threads to keep the
<> thread
<> <<> <> clean.
<> <<> <> <> In
<> <<> <> <> <doing
<> <<> <> <> < so, it will ensure your issues are resolved in a timely
<> <<> manner.
<> <<> <> <> <
<> <<> <> <> < For urgent issues, you may want to contact Microsoft CSS
<> <<> <> directly.
<> <<> <> <> <Please
<> <<> <> <> < check http://support.microsoft.com for regional support
<> <phone
<> <<> <> <> numbers.
<> <<> <> <> <
<> <<> <> <> < Any input or comments in this thread are highly
<> appreciated.
<> <<> <> <> <
<> <<> <> <> < ================================================== ===
<> <<> <> <> <
<> <<> <> <> < This posting is provided "AS IS" with no warranties, and
<> <<> confers
<> <<> <> no
<> <<> <> <> <rights.
<> <<> <> <> <
<> <<> <> <> < --------------------
<> <<> <> <> < <Reply-To: "Gregg Hill" <bogus@xxxxxxxxxxx>
<> <<> <> <> < <From: "Gregg Hill" <bogus@xxxxxxxxxxx>
<> <<> <> <> < <References: <#1AqSB0MHHA.448@xxxxxxxxxxxxxxxxxxxx>
<> <<> <> <> < <FQBaOB7MHHA.3604@xxxxxxxxxxxxxxxxxxxxxx>
<> <<> <> <> < <e67ctlBNHHA.3952@xxxxxxxxxxxxxxxxxxxx>
<> <<> <> <> < <SF#tnEMNHHA.2080@xxxxxxxxxxxxxxxxxxxxxx>
<> <<> <> <> < <e#3oJrmNHHA.5016@xxxxxxxxxxxxxxxxxxxx>
<> <<> <> <> < <GXwOR89NHHA.3604@xxxxxxxxxxxxxxxxxxxxxx>
<> <<> <> <> < <O5TTUABOHHA.5016@xxxxxxxxxxxxxxxxxxxx>
<> <<> <> <> < <y7HvtrFOHHA.3604@xxxxxxxxxxxxxxxxxxxxxx>
<> <<> <> <> < <uSznWhJOHHA.3544@xxxxxxxxxxxxxxxxxxxx>
<> <<> <> <> < <ul$PBoKOHHA.2304@xxxxxxxxxxxxxxxxxxxxxx>
<> <<> <> <> < <OieoeVPUHHA.4632@xxxxxxxxxxxxxxxxxxxx>
<> <<> <> <> < <Subject: Re: Received fax errors after running SFC.exe
<> <<> <> <> < <Date: Thu, 15 Feb 2007 11:13:53 -0800
<> <<> <> <> < <Lines: 122
<> <<> <> <> < <X-Priority: 3
<> <<> <> <> < <X-MSMail-Priority: Normal
<> <<> <> <> < <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
<> <<> <> <> < <X-MimeOLE: Produced By Microsoft MimeOLE
V6.00.2900.3028
<> <<> <> <> < <X-RFC2646: Format=Flowed; Response
<> <<> <> <> < <Message-ID: <euCqvVTUHHA.5060@xxxxxxxxxxxxxxxxxxxx>
<> <<> <> <> < <Newsgroups: microsoft.public.windows.server.sbs
<> <<> <> <> < <NNTP-Posting-Host: rrcs-67-52-120-131.west.biz.rr.com
<> <<> <> <> 67.52.120.131
<> <<> <> <> < <Path:
TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSF
<> <<> <> <> <TNGP06.phx.gbl
<> <<> <> <> < <Xref: TK2MSFTNGHUB02.phx.gbl
<> <<> <> <> <microsoft.public.windows.server.sbs:17350
<> <<> <> <> < <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <<> <> <> < <
<> <<> <> <> < <No, it does not.
<> <<> <> <> < <
<> <<> <> <> < <See "Re: Best fax modem settings to receive from
<> <<> multifunction
<> <<> <> <> <devices?"
<> <<> <> <> < <dated 12/21/06 at 12:09AM.
<> <<> <> <> < <
<> <<> <> <> < <Then read the rest of the thread, as well as this one
<> <<> <> "Brooktrout
<> <<> <> <> <TruFax
<> <<> <> <> < <card questions."
<> <<> <> <> < <
<> <<> <> <> < <Gregg Hill
<> <<> <> <> < <
<> <<> <> <> < <
<> <<> <> <> < <
<> <<> <> <> < <"Nick" <NoSpam@xxxxxxxxxxx> wrote in message
<> <<> <> <> < <news:OieoeVPUHHA.4632@xxxxxxxxxxxxxxxxxxxxxxx
<> <<> <> <> < <> Thanks to a reminder from 'SBS USer123' I am now
<> running
<> <<> both
<> <<> <> <> <modems on
<> <<> <> <> < <> Microsoft standard 56000bps drivers and guess what,
<> <<> exactly
<> <<> <> the
<> <<> <> <> <same
<> <<> <> <> < <> problem! Does that suggest the issue is an SBSFax
<> problem
<> <<> not
<> <<> <> <> fax
<> <<> <> <> <modem
<> <<> <> <> < <> driver related?
<> <<> <> <> < <>
<> <<> <> <> < <> Nick
<> <<> <> <> < <>
<> <<> <> <> < <>
<> <<> <> <> < <> ""Inn Jin [MSFT]"" <v-innjin@xxxxxxxxxxxxxxxxxxxx>
<> wrote
<> <<> in
<> <<> <> <> message
<> <<> <> <> < <> news:ul$PBoKOHHA.2304@xxxxxxxxxxxxxxxxxxxxxxxxx
<> <<> <> <> < <>> Hi Nick,
<> <<> <> <> < <>>
<> <<> <> <> < <>> Thank you for updating and thank Gregg's input.
<> <<> <> <> < <>>
<> <<> <> <> < <>> Please notice that, installing driver and changing
<> <<> another
<> <<> <> <> modem
<> <<> <> <> <doesn't
<> <<> <> <> < <>> mean that it is related to the hardware issue 100%
<> <<> percent.
<> <<> <> <> Just
<> <<> <> <> <want to
<> <<> <> <> < <>> isolate the cause which can help us to solve the
<> issue
<> <in
<> <<> a
<> <<> <> <> <efficient
<> <<> <> <> < <>> manner. Both of us has the same purpose, that is to
<> <solve
<> <<> <> this
<> <<> <> <> <issue,
<><<> <> <> < and
<> <<> <> <> < <>> what I want to do is try all my could to help you
<> solve
<> <<> the
<> <<> <> <> issue.
<> <<> <> <> <Your
<> <<> <> <> < <>> cooperation is appreciated. Remember, installing the
<> <<> driver
<> <<> <> and
<> <<> <> <> <changing
<> <<> <> <> < <>> another modem is just for test purpose and
temporary!
<> <<> <> <> < <>>
<> <<> <> <> < <>> I have found the website of your modem vendor in the
<> URL
<> <<> <> below
<> <<> <> <> for
<> <<> <> <> <your
<> <<> <> <> < <>> reference, you may download the driver and installed
<> <<> them.
<> <<> <> <> < <>>
<> <<> <> <> < <>> http://www.usr.com/support/s-main-menu.asp
<> <<> <> <> < <>>
<> <<> <> <> < <>> Meanwhile please try to unplug one modem and keep
<> just
<> <<> one
<> <<> <> on
<> <<> <> <> the
<> <<> <> <> <line,
<> <<> <> <> < <>> then test the issue. Then exchange them and try
<> again.
<> <<> <> Please
<> <<> <> <> <replace
<> <<> <> <> < the
<> <<> <> <> < <>> telephone line then try again. Do you have some fax
<> <<> <> software?
<> <<> <> <> if
<> <<> <> <> <so,
<> <<> <> <> < <>> please
<> <<> <> <> < <>> try to uninstall and reinstall it just for test
<> purpose.
<> <<> <> <> < <>>
<> <<> <> <> < <>> Also please follow the steps below to collect T30
log
<> <for
<> <<> <> <> further
<> <<> <> <> <test.
<> <<> <> <> < <>>
<> <<> <> <> < <>> a) Run regedit.exe.
<> <<> <> <> < <>>
<> <<> <> <> < <>> b) Navigate to this key:
<> <<> <> <> < <>> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax\Device
<> <<> <> <> < <>> Providers\{2172FD8F-11F6-11D3-90BF-006094EB630B}
<> <<> <> <> < <>>
<> <<> <> <> < <>> c) Create new or modify values as follows:
<> <<> <> <> < <>>
<> <<> <> <> < <>> value name: DeBugLevelEx
<> <<> <> <> < <>> value type: REG_DWORD
<> <<> <> <> < <>> value: 0xffffffff
<> <<> <> <> < <>>
<> <<> <> <> < <>> value name: DebugContextEx
<> <<> <> <> < <>> value type: REG_DWORD
<> <<> <> <> < <>> value: 0xffffffff
<> <<> <> <> < <>>
<> <<> <> <> < <>> value name: DeBugFormatEx
<> <<> <> <> < <>> value type: REG_DWORD
<> <<> <> <> < <>> value: 0xbbffffff
<> <<> <> <> < <>>
<> <<> <> <> < <>> d) Please reproduce the issue and zip the
<> C:\Documents
<> <<> and
<> <<> <> <> < <>> Settings\NetworkService\Local Settings\temp folder
as
<> a
<> <<> zip
<> <<> <> <> file.
<> <<> <> <> < <>>
<> <<> <> <> < <>> e) Undo the registry changes.
<> <<> <> <> < <>>
<> <<> <> <> < <>> f) Please send the file to me at
<> v-innjin@xxxxxxxxxxxxx
<> <<> <> <> < <>>
<> <<> <> <> < <>> I appreciate your effort and cooperation. I'm
looking
<> <<> <> forward
<> <<> <> <> to
<> <<> <> <> <your
<> <<> <> <> < <>> reply.
<> <<> <> <> < <>>
<> <<> <> <> < <>> Have a nice day!
<> <<> <> <> < <>>
<> <<> <> <> < <>> Best regards,
<> <<> <> <> < <>>
<> <<> <> <> < <>> Inn Jin (MSFT)
<> <<> <> <> < <>>
<> <<> <> <> < <>> Microsoft CSS Online Newsgroup Support
<> <<> <> <> < <>>
<> <<> <> <> < <>> Get Secure! - www.microsoft.com/security
<> <<> <> <> < <>> ==================================================
<> ===
<> <<> <> <> < <>> This newsgroup only focuses on SBS technical issues.
<> If
<> <<> you
<> <<> <> <> have
<> <<> <> <> <issues
<> <<> <> <> < <>> regarding other Microsoft products, you'd better
post
<> in
<> <<> the
<> <<> <> <> < <>> corresponding
<> <<> <> <> < <>> newsgroups so that they can be resolved in an
<> efficient
<> <<> and
<> <<> <> <> timely
<> <<> <> <> < <>> manner.
<> <<> <> <> < <>> You can locate the newsgroup here:
<> <<> <> <> < <>>
<> <<> <> <> < <>>
http://www.microsoft.com/communities...s/default.aspx
<> <<> <> <> < <>>
<> <<> <> <> < <>> When opening a new thread via the web interface, we
<> <<> <> recommend
<> <<> <> <> you
<> <<> <> <> <check
<> <<> <> <> < <>> the
<> <<> <> <> < <>> "Notify me of replies" box to receive e-mail
<> <<> notifications
<> <<> <> when
<> <<> <> <> <there
<> <<> <> <> < are
<> <<> <> <> < <>> any updates in your thread. When responding to posts
<> via
<> <<> <> your
<> <<> <> <> < newsreader,
<> <<> <> <> < <>> please "Reply to Group" so that others may learn and
<> <<> benefit
<> <<> <> <> from
<> <<> <> <> <your
<> <<> <> <> < <>> issue.
<> <<> <> <> < <>>
<> <<> <> <> < <>> Microsoft engineers can only focus on one issue per
<> <<> thread.
<> <<> <> <> <Although we
<> <<> <> <> < <>> provide other information for your reference, we
<> <<> recommend
<> <<> <> you
<> <<> <> <> <post
<> <<> <> <> < <>> different incidents in different threads to keep the
<> <<> thread
<> <<> <> <> clean.
<> <<> <> <> <In
<> <<> <> <> < <>> doing
<> <<> <> <> < <>> so, it will ensure your issues are resolved in a
<> timely
<> <<> <> manner.
<> <<> <> <> < <>>
<> <<> <> <> < <>> For urgent issues, you may want to contact Microsoft
<> CSS
<> <<> <> <> directly.
<> <<> <> <> < Please
<> <<> <> <> < <>> check http://support.microsoft.com for regional
<> support
<> <<> <> phone
<> <<> <> <> <numbers.
<> <<> <> <> < <>> Any input or comments in this thread are highly
<> <<> appreciated.
<> <<> <> <> < <>> ==================================================
<> ===
<> <<> <> <> < <>> This posting is provided "AS IS" with no warranties,
<> and
<> <<> <> <> confers
<> <<> <> <> <no
<> <<> <> <> < <>> rights.
<> <<> <> <> < <>>
<> <<> <> <> < <>
<> <<> <> <> < <>
<> <<> <> <> < <
<> <<> <> <> < <
<> <<> <> <> < <
<> <<> <> <> <
<> <<> <> <> <
<> <<> <> <> <
<> <<> <> <> <
<> <<> <> <> <
<> <<> <> <>
<> <<> <> <
<> <<> <> <
<> <<> <> <
<> <<> <>
<> <<> <
<> <<> <
<> <<> <
<> <<>
<> <<
<> <<
<> <<
<> <
<> <
<>
<
<
.
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