Re: Received fax errors after running SFC.exe
- From: "Nick" <NoSpam@xxxxxxxxxxx>
- Date: Tue, 29 May 2007 13:00:14 +0100
One other thing while I think of it. I recall that fxssvc.exe was one of
the files that sfc.exe replaced, am I currently using the correct version of
this file?
fxssvc.exe - 269,824bytes, ver. 5.2.3790.3959(srv03_sp2_rtm.070216-1710)
Cheers,
Nick
"Robert Li [MSFT]" <v-robeli@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:hoH%23wQSoHHA.5420@xxxxxxxxxxxxxxxxxxxxxxxxx
Hi Nick,
Thanks for updating.
I am sorry for the delay due to the weekend.
Please take try the following steps:
Step 1: If you have fax application software, please uninstall and
reinstall it to see if the problem persists.
Step 2: Please reinstall the SBS fax component.
1. Uninstall the SBS Shared Fax component via Control Panel Add/Remove
programs.
2. Delete the Shared Fax key from the HKLM\System\CCS\Services registry
key.
3. Reboot the server.
4. Reinstall the Shared Fax component via the SBS integrated setup.
5. Reconfigure the fax service and try again.
If the problem persists, we may need to collect a T30DebugLogFile to check
the modem actions when sending a fax.
To enable T30 Debug logging, please follow the steps below:
1. Open Registry editor and go to the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax\Device
Providers\{2172FD8F-11F6-11D3-90BF-006094EB630B}
2. Create or modify the DeBugLevelEx and DeBugFormatEx entries as below:
name: DeBugLevelEx
type: (REG_DWORD)
data: 0xffffffff
name: DeBugFormatEx
type: (REG_DWORD)
data: 0xbbffffff
Please send the T30DebugLogFile to me at v-robeli@xxxxxxxxxxxxx with
subject: 39305898-Received fax errors after running SFC.exe
I am looking forward to hear from you.
If you need further assistance, please don't hesitate to let me know.
Best regards,
Robert Li(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
When opening a new thread via the web interface, we recommend you check
the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.
Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In
doing
so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.
--------------------
<From: "Nick" <NoSpam@xxxxxxxxxxx>
<References: <#Cp6CjXnHHA.4592@xxxxxxxxxxxxxxxxxxxx>
<VHI0FXcnHHA.5168@xxxxxxxxxxxxxxxxxxxxxx>
<#ZGtX$enHHA.588@xxxxxxxxxxxxxxxxxxxx>
<Rpmy$MrnHHA.564@xxxxxxxxxxxxxxxxxxxxxx>
<Subject: Re: Received fax errors after running SFC.exe
<Date: Fri, 25 May 2007 15:53:02 +0100
<Lines: 1096
<X-Priority: 3
<X-MSMail-Priority: Normal
<X-Newsreader: Microsoft Outlook Express 6.00.3790.2826
<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
<X-RFC2646: Format=Flowed; Original
<Message-ID: <u8XRoxtnHHA.716@xxxxxxxxxxxxxxxxxxxx>
<Newsgroups: microsoft.public.windows.server.sbs
<NNTP-Posting-Host: host86-145-14-157.range86-145.btcentralplus.com
86.145.14.157
<Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP05.phx.gbl
<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:39384
<X-Tomcat-NG: microsoft.public.windows.server.sbs
<
<Hi Robert,
<
<Thanks for looking into this problem.
<
<> Step 1: The problem occurs when the SBS fax modem was conflicting with
<> another fax machine that shared the phone line.
<> Please user a separate one and try again.
<
<Fax modem is only device on this phone line.
<
<> Step 2: Uninstall and reinstall the fax device driver and try again.
<
<Done that before, see previous thread. It has made no difference.
<
<> Step 3: Rerun the Configure Fax wizard
<
<Done that, again has made no difference.
<
<Nick
<
<
<"Robert Li [MSFT]" <v-robeli@xxxxxxxxxxxxxxxxxxxx> wrote in message
<news:Rpmy$MrnHHA.564@xxxxxxxxxxxxxxxxxxxxxxxxx
<> Hi Nick,
<>
<> Thanks for updating.
<>
<> I made deep research on your logs. Please take the following steps:
<>
<> Step 1: The problem occurs when the SBS fax modem was conflicting with
<> another fax machine that shared the phone line.
<> Please user a separate one and try again.
<>
<> Step 2: Uninstall and reinstall the fax device driver and try again.
<>
<> Step 3: Rerun the Configure Fax wizard
<>
<> For more information, please refer to:
<>
<> Step-by-Step Guide for Configuring and Using Fax on Windows Small
Business
<> Server
<> 2003
<>
<http://www.microsoft.com/downloads/details.aspx?FamilyID=1b7510a0-1595-4776
<> -a101-c3bec7512594&displaylang=en>
<>
<> I am looking forward to hear from you.
<>
<> Have a nice weekend.
<>
<> Best regards,
<>
<> Robert Li(MSFT)
<>
<> Microsoft CSS Online Newsgroup Support
<>
<> Get Secure! - www.microsoft.com/security
<>
<> =====================================================
<>
<> This newsgroup only focuses on SBS technical issues. If you have issues
<> regarding other Microsoft products, you'd better post in the
corresponding
<> newsgroups so that they can be resolved in an efficient and timely
manner.
<> You can locate the newsgroup here:
<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<>
<> When opening a new thread via the web interface, we recommend you check
<> the
<> "Notify me of replies" box to receive e-mail notifications when there
are
<> any updates in your thread. When responding to posts via your
newsreader,
<> please "Reply to Group" so that others may learn and benefit from your
<> issue.
<>
<> Microsoft engineers can only focus on one issue per thread. Although we
<> provide other information for your reference, we recommend you post
<> different incidents in different threads to keep the thread clean. In
<> doing
<> so, it will ensure your issues are resolved in a timely manner.
<>
<> For urgent issues, you may want to contact Microsoft CSS directly.
Please
<> check http://support.microsoft.com for regional support phone numbers.
<>
<> Any input or comments in this thread are highly appreciated.
<>
<> =====================================================
<>
<> This posting is provided "AS IS" with no warranties, and confers no
<> rights.
<>
<> --------------------
<> <From: "Nick" <NoSpam@xxxxxxxxxxx>
<> <References: <#Cp6CjXnHHA.4592@xxxxxxxxxxxxxxxxxxxx>
<> <VHI0FXcnHHA.5168@xxxxxxxxxxxxxxxxxxxxxx>
<> <Subject: Re: Received fax errors after running SFC.exe
<> <Date: Thu, 24 May 2007 11:39:39 +0100
<> <Lines: 893
<> <X-Priority: 3
<> <X-MSMail-Priority: Normal
<> <X-Newsreader: Microsoft Outlook Express 6.00.3790.2826
<> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
<> <X-RFC2646: Format=Flowed; Original
<> <Message-ID: <#ZGtX$enHHA.588@xxxxxxxxxxxxxxxxxxxx>
<> <Newsgroups: microsoft.public.windows.server.sbs
<> <NNTP-Posting-Host: host81-154-103-121.range81-154.btcentralplus.com
<> 81.154.103.121
<> <Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP06.phx.gbl
<> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:39098
<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <
<> <Robert
<> <
<> <> Step 1: Please problem may be caused by the faulty telephone lines.
<> Please
<> <> change another one and try again.
<> <
<> <No it is not the line, we ruled that out long ago. Modems have been
<> tried
<> <on various different lines. The lines work fine with manual fax
<> machines.
<> <This is all repeating what has already been done before. This is a
<> Windows
<> <problem but how to trace what?
<> <
<> <> Step 3: This problem may occur when Shared Fax Service is set to
answer
<> on
<> <> the first ring.
<> <
<> <Already set to two rings, have tried up to five rings in the past but
<> that
<> <made no difference.
<> <
<> <> 1. Fax Activity Logging
<> <
<> <Here are the relevent lines from the incoming fax log:
<> <"Reception error" "Unknown fatal error" "0x0000000c" 5/23/2007
18:09:41
<> <5/23/2007 18:10:08 "MultiTech Systems MT5634ZBA" "C:\Documents and
<> <Settings\All Users\Application Data\Microsoft\Windows
<> <NT\MSFax\Queue\1C79D5D2738C6.tif" 0 "xyz Int." "01708123456" "" " " 0
<> <"Reception error" "Unknown fatal error" "0x0000000c" 5/23/2007
18:13:27
<> <5/23/2007 18:13:48 "MultiTech Systems MT5634ZBA" "C:\Documents and
<> <Settings\All Users\Application Data\Microsoft\Windows
<> <NT\MSFax\Queue\1C79D5DADE42D.tif" 0 "xyz Int." "01708123456" "" " " 0
<> <"Reception error" "Unknown fatal error" "0x0000000c" 5/23/2007
18:17:27
<> <5/23/2007 18:17:48 "MultiTech Systems MT5634ZBA" "C:\Documents and
<> <Settings\All Users\Application Data\Microsoft\Windows
<> <NT\MSFax\Queue\1C79D5E3CE55E.tif" 0 "xyz Int." "01708123456" "" " " 0
<> <
<> <Nick
<> <
<> <
<> <
<> <"Robert Li [MSFT]" <v-robeli@xxxxxxxxxxxxxxxxxxxx> wrote in message
<> <news:VHI0FXcnHHA.5168@xxxxxxxxxxxxxxxxxxxxxxxxx
<> <> Hi Nick,
<> <>
<> <> Thanks for posting in our newsgroup.
<> <>
<> <> Glad to meet you again.
<> <>
<> <> I am sorry to know the problem persists after you installed
MultiTech
<> <> MT5634ZBA which is in the HCL list. This proved the problem is
related
<> to
<> <> the SBS 2003 server. Now we will focus on SBS server to troubleshoot
<> this
<> <> problem:
<> <>
<> <> I researched the picture's you sent to me and find error 32092 "the
fax
<> <> service failed to receive a fax". Please try the following steps.
<> <>
<> <> Step 1: Please problem may be caused by the faulty telephone lines.
<> Please
<> <> change another one and try again.
<> <>
<> <> Step 2: Restarted the fax service and try again.
<> <>
<> <> To do this:
<> <>
<> <> 1. Run services.msc command.
<> <> 2. Click Fax and then select Restart.
<> <>
<> <> Step 3: This problem may occur when Shared Fax Service is set to
answer
<> on
<> <> the first ring.
<> <>
<> <> To work around this problem, increase the Rings before answering
value
<> for
<> <> the fax device to two or more rings in Shared Fax Service Manager.
To
<> do
<> <> this, follow these steps:
<> <>
<> <> 1. In Windows Small Business Server 2003, start Server Management,
and
<> <> then expand Fax (Local).
<> <> 2. Expand Devices and Providers, and then click Devices.
<> <> 3. In the details pane, right-click the modem that is used for
<> incoming
<> <> faxes, and then click Properties.
<> <> 4. In the Rings before answering box, type 2 , and then click OK.
<> <>
<> <> The information in this article applies to:
<> <>
<> <> o Microsoft Windows Small Business Server 2003, Premium Edition
<> <> o Microsoft Windows Small Business Server 2003, Standard Edition
<> <>
<> <> For more information, please refer to:
<> <>
<> <> You cannot receive some faxes and Event ID 32091 and Event ID 32092
are
<> <> logged on a Small Business Server 2000-based computer and on a
Windows
<> <> Small Business Server 2003-based computer
<> <> http://support.microsoft.com/kb/839501
<> <>
<> <> if the problem persist, Please help me collect the following:
<> <>
<> <> 1. Fax Activity Logging
<> <>
<> <> Please enable fax activity logging by following these steps:
<> <>
<> <> Open the Shared Fax Service Manager snap-in, right-click Microsoft
<> Shared
<> <> Fax (Local) and choose Properties, on the Activity Logging tab,
enable
<> the
<> <> "Log incoming fax activity" and the "Log outgoing fax activity"
<> options.
<> <> Re-produce the issue and send me the log files for further analysis.
<> <>
<> <> 2. Please also download and run the MPS Report file and then send me
<> the
<> <> generated CAB file:
<> <>
<> <>
<>
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
<> <> 15706/MPSRPT_SETUPPerf.EXE
<> <>
<> <> Please send me the information to v-robeli@xxxxxxxxxxxxx with
subject:
<> <> 39305898-Received fax errors after running SFC.exe
<> <>
<> <> Thank you for your time.
<> <>
<> <> I'm looking forward to your update.
<> <>
<> <> If you have any questions, please don't hesitate to let me know.
<> <>
<> <> Best regards,
<> <>
<> <> Robert Li(MSFT)
<> <>
<> <> Microsoft CSS Online Newsgroup Support
<> <>
<> <> Get Secure! - www.microsoft.com/security
<> <>
<> <> =====================================================
<> <>
<> <> This newsgroup only focuses on SBS technical issues. If you have
issues
<> <> regarding other Microsoft products, you'd better post in the
<> corresponding
<> <> newsgroups so that they can be resolved in an efficient and timely
<> manner.
<> <> You can locate the newsgroup here:
<> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <>
<> <> When opening a new thread via the web interface, we recommend you
check
<> <> the
<> <> "Notify me of replies" box to receive e-mail notifications when
there
<> are
<> <> any updates in your thread. When responding to posts via your
<> newsreader,
<> <> please "Reply to Group" so that others may learn and benefit from
your
<> <> issue.
<> <>
<> <> Microsoft engineers can only focus on one issue per thread. Although
we
<> <> provide other information for your reference, we recommend you post
<> <> different incidents in different threads to keep the thread clean.
In
<> <> doing
<> <> so, it will ensure your issues are resolved in a timely manner.
<> <>
<> <> For urgent issues, you may want to contact Microsoft CSS directly.
<> Please
<> <> check http://support.microsoft.com for regional support phone
numbers.
<> <>
<> <> Any input or comments in this thread are highly appreciated.
<> <>
<> <> =====================================================
<> <>
<> <> This posting is provided "AS IS" with no warranties, and confers no
<> <> rights.
<> <>
<> <> --------------------
<> <> <From: "Nick" <NoSpam@xxxxxxxxxxx>
<> <> <Subject: Received fax errors after running SFC.exe
<> <> <Date: Wed, 23 May 2007 21:27:15 +0100
<> <> <Lines: 1467
<> <> <X-Priority: 3
<> <> <X-MSMail-Priority: Normal
<> <> <X-Newsreader: Microsoft Outlook Express 6.00.3790.2826
<> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2826
<> <> <X-RFC2646: Format=Flowed; Original
<> <> <Message-ID: <#Cp6CjXnHHA.4592@xxxxxxxxxxxxxxxxxxxx>
<> <> <Newsgroups: microsoft.public.windows.server.sbs
<> <> <NNTP-Posting-Host: host81-154-103-121.range81-154.btcentralplus.com
<> <> 81.154.103.121
<> <> <Path:
TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP05.phx.gbl
<> <> <Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.server.sbs:38973
<> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> <
<> <> < Well, I have finally found the time to borrow one of these
<> <> Multitech
<> <> <modems that is on the infamous elusive Windows HCL and guess what,
<> same
<> <> <problem!!! See attached image.
<> <> <
<> <> < Now where to go from here, how can I fix the fax service?
<> <> <
<> <> < Nick
<> <> <
<> <> <
<> <> <
<> <> <
<> <> < Gregg Hill Posts: n/a
<> <> <
<> <> < Re: Received fax errors after running SFC.exe
<> <> <
<> <>
<>
<--------------------------------------------------------------------------
<> <> <
<> <> <
<> <> <
<> <> <
<> <> <
<> <> < Nick,
<> <> <
<> <> < You have been fighting with this problem for almost a month
and
<> a
<> <> <half.
<> <> < Whether you like it or not, you will continue to waste time
and
<> <> lose
<> <> <money
<> <> < until you meet their terms. Buy an approved modem!!! and then
<> they
<> <> <will help
<> <> < you.
<> <> <
<> <> < You are most likely correct that it is not a hardware issue,
but
<> <> <unless you
<> <> < use an approved modem, they DO NOT CARE to try any further.
So,
<> <> what
<> <> <are
<> <> < your choices? You could re-install SBS from scratch, or
upgrade
<> to
<> <> SBS
<> <> <R2 so
<> <> < you have the latest disks and can remove/reinstall whatever
you
<> <> need,
<> <> <or buy
<> <> < a $110(USD) external modem of which they approve and get the
<> <> support
<> <> <you
<> <> < need. Hmm...which is cheapest and takes the least time?
<> <> <
<> <> < STOP WASTING YOUR TIME AND MONEY trying to convince them that
it
<> is
<> <> a
<> <> <fax
<> <> < service issue and not caused by hardware. Just meet their
<> <> requirement
<> <> <of an
<> <> < approved modem, then work from there. It will cost you a
whole
<> lot
<> <> <less than
<> <> < you have already wasted in time lost when you could have been
<> <> billing.
<> <> <
<> <> < As I said before, you will need to buy one of those approved
<> <> modems,
<> <> <install
<> <> < it, have it not work, then ask again for help. I understand
that
<> <> you
<> <> <are
<> <> < convinced it is not hardware, and I believe you, but they are
<> not
<> <> <going to
<> <> < budge. Get an approved modem (or a Brooktrout board).
<> <> <
<> <> < Look at these modems
<> <> < http://www.windowsservercatalog.com/...15&ocID=0&OR=1.
<> <> < MultiTech is a good brand, and they are "Designed for
Microsoft
<> <> <Windows
<> <> < Server 2003."
<> <> <
<> <> < You need to stop fighting a battle you cannot win, buy an
<> approved
<> <> <modem,
<> <> < then ask again for help.
<> <> <
<> <> < One more note about the Brooktrout board. Have you read my
posts
<> to
<> <> <which I
<> <> < referred a few weeks ago? I had a huge failure rate using any
of
<> <> three
<> <> < models of USR Courier V.Everything external modems
(002806-00,
<> <> <3CP3453, and
<> <> < 3453B), or a MultiTech MT5634ZPX-PCI modem, and an off-brand
<> <> external
<> <> <modem.
<> <> < NOTHING worked well. I then installed a Brooktrout TruFax
board
<> and
<> <> it
<> <> <has
<> <> < ****not failed to receive or send**** a fax since the day it
was
<> <> <installed
<> <> < on January 13th.
<> <> <
<> <> < Stop pounding your head against a brick wall...the wall is
going
<> to
<> <> <win
<> <> < every time. Buy one of those approved modems, install it, and
if
<> it
<> <> <fails to
<> <> < work, then ask again for help. You can jump up and down
yelling
<> "I
<> <> <told you
<> <> < so" after that if it makes you feel better, but you still
need
<> to
<> <> do
<> <> <it to
<> <> < get any more help.
<> <> <
<> <> < Gregg Hill
<> <> <
<> <> <
<> <> <
<> <> <
<> <> <
<> <> <
<> <> < "Nick" <NoSpam@xxxxxxxxxxx> wrote in message
<> <> < news:OieoeVPUHHA.4632@xxxxxxxxxxxxxxxxxxxxxxx
<> <> < > Thanks to a reminder from 'SBS USer123' I am now running
both
<> <> modems
<> <> <on
<> <> < > Microsoft standard 56000bps drivers and guess what, exactly
<> the
<> <> same
<> <> < > problem! Does that suggest the issue is an SBSFax problem
not
<> fax
<> <> <modem
<> <> < > driver related?
<> <> < >
<> <> < > Nick
<> <> < >
<> <> < >
<> <> < > ""Inn Jin [MSFT]"" <v-innjin@xxxxxxxxxxxxxxxxxxxx> wrote in
<> <> message
<> <> < > news:ul$PBoKOHHA.2304@xxxxxxxxxxxxxxxxxxxxxxxxx
<> <> < >> Hi Nick,
<> <> < >>
<> <> < >> Thank you for updating and thank Gregg's input.
<> <> < >>
<> <> < >> Please notice that, installing driver and changing another
<> modem
<> <> <doesn't
<> <> < >> mean that it is related to the hardware issue 100%
percent.
<> Just
<> <> <want to
<> <> < >> isolate the cause which can help us to solve the issue in
a
<> <> <efficient
<> <> < >> manner. Both of us has the same purpose, that is to solve
<> this
<> <> <issue, and
<> <> < >> what I want to do is try all my could to help you solve
the
<> <> issue.
<> <> <Your
<> <> < >> cooperation is appreciated. Remember, installing the
driver
<> and
<> <> <changing
<> <> < >> another modem is just for test purpose and temporary!
<> <> < >>
<> <> < >> I have found the website of your modem vendor in the URL
<> below
<> <> for
<> <> <your
<> <> < >> reference, you may download the driver and installed them.
<> <> < >>
<> <> < >> http://www.usr.com/support/s-main-menu.asp
<> <> < >>
<> <> < >> Meanwhile please try to unplug one modem and keep just one
on
<> <> the
<> <> <line,
<> <> < >> then test the issue. Then exchange them and try again.
Please
<> <> <replace the
<> <> < >> telephone line then try again. Do you have some fax
software?
<> if
<> <> <so,
<> <> < >> please
<> <> < >> try to uninstall and reinstall it just for test purpose.
<> <> < >>
<> <> < >> Also please follow the steps below to collect T30 log for
<> <> further
<> <> <test.
<> <> < >>
<> <> < >> a) Run regedit.exe.
<> <> < >>
<> <> < >> b) Navigate to this key:
<> <> < >> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax\Device
<> <> < >> Providers\{2172FD8F-11F6-11D3-90BF-006094EB630B}
<> <> < >>
<> <> < >> c) Create new or modify values as follows:
<> <> < >>
<> <> < >> value name: DeBugLevelEx
<> <> < >> value type: REG_DWORD
<> <> < >> value: 0xffffffff
<> <> < >>
<> <> < >> value name: DebugContextEx
<> <> < >> value type: REG_DWORD
<> <> < >> value: 0xffffffff
<> <> < >>
<> <> < >> value name: DeBugFormatEx
<> <> < >> value type: REG_DWORD
<> <> < >> value: 0xbbffffff
<> <> < >>
<> <> < >> d) Please reproduce the issue and zip the C:\Documents and
<> <> < >> Settings\NetworkService\Local Settings\temp folder as a
.zip
<> <> file.
<> <> < >>
<> <> < >> e) Undo the registry changes.
<> <> < >>
<> <> < >> f) Please send the file to me at v-innjin@xxxxxxxxxxxxx
<> <> < >>
<> <> < >> I appreciate your effort and cooperation. I'm looking
forward
<> to
<> <> <your
<> <> < >> reply.
<> <> < >>
<> <> < >> Have a nice day!
<> <> < >>
<> <> < >> Best regards,
<> <> < >>
<> <> < >> Inn Jin (MSFT)
<> <> < >>
<> <> < >> Microsoft CSS Online Newsgroup Support
<> <> < >>
<> <> < >> Get Secure! - www.microsoft.com/security
<> <> < >> ================================================== ===
<> <> < >> This newsgroup only focuses on SBS technical issues. If
you
<> have
<> <> <issues
<> <> < >> regarding other Microsoft products, you'd better post in
the
<> <> < >> corresponding
<> <> < >> newsgroups so that they can be resolved in an efficient
and
<> <> timely
<> <> < >> manner.
<> <> < >> You can locate the newsgroup here:
<> <> < >>
<> <> < >> http://www.microsoft.com/communities...s/default.aspx
<> <> < >>
<> <> < >> When opening a new thread via the web interface, we
recommend
<> <> you
<> <> <check
<> <> < >> the
<> <> < >> "Notify me of replies" box to receive e-mail notifications
<> when
<> <> <there are
<> <> < >> any updates in your thread. When responding to posts via
your
<> <> <newsreader,
<> <> < >> please "Reply to Group" so that others may learn and
benefit
<> <> from
<> <> <your
<> <> < >> issue.
<> <> < >>
<> <> < >> Microsoft engineers can only focus on one issue per
thread.
<> <> <Although we
<> <> < >> provide other information for your reference, we recommend
<> you
<> <> post
<> <> < >> different incidents in different threads to keep the
thread
<> <> clean.
<> <> <In
<> <> < >> doing
<> <> < >> so, it will ensure your issues are resolved in a timely
<> manner.
<> <> < >>
<> <> < >> For urgent issues, you may want to contact Microsoft CSS
<> <> directly.
<> <> <Please
<> <> < >> check http://support.microsoft.com for regional support
phone
<> <> <numbers.
<> <> < >> Any input or comments in this thread are highly
appreciated.
<> <> < >> ================================================== ===
<> <> < >> This posting is provided "AS IS" with no warranties, and
<> confers
<> <> no
<> <> < >> rights.
<> <> < >>
<> <> < >
<> <> < >
<> <> <
<> <> <
<> <> <
<> <> <
<> <> <
<> <> < Gregg Hill
<> <> <
<> <> < #92 16-02-2007
<> <> < Gregg Hill Posts: n/a
<> <> <
<> <> < Re: Received fax errors after running SFC.exe
<> <> <
<> <>
<>
<--------------------------------------------------------------------------
<> <> <
<> <> <
<> <> < No, it does not.
<> <> <
<> <> < See "Re: Best fax modem settings to receive from
multifunction
<> <> <devices?"
<> <> < dated 12/21/06 at 12:09AM.
<> <> <
<> <> < Then read the rest of the thread, as well as this one
<> "Brooktrout
<> <> <TruFax
<> <> < card questions."
<> <> <
<> <> < Gregg Hill
<> <> <
<> <> <
<> <> <
<> <> < "Nick" <NoSpam@xxxxxxxxxxx> wrote in message
<> <> < news:OieoeVPUHHA.4632@xxxxxxxxxxxxxxxxxxxxxxx
<> <> < > Thanks to a reminder from 'SBS USer123' I am now running
both
<> <> modems
<> <> <on
<> <> < > Microsoft standard 56000bps drivers and guess what, exactly
<> the
<> <> same
<> <> < > problem! Does that suggest the issue is an SBSFax problem
not
<> fax
<> <> <modem
<> <> < > driver related?
<> <> < >
<> <> < > Nick
<> <> < >
<> <> < >
<> <> < > ""Inn Jin [MSFT]"" <v-innjin@xxxxxxxxxxxxxxxxxxxx> wrote in
<> <> message
<> <> < > news:ul$PBoKOHHA.2304@xxxxxxxxxxxxxxxxxxxxxxxxx
<> <> < >> Hi Nick,
<> <> < >>
<> <> < >> Thank you for updating and thank Gregg's input.
<> <> < >>
<> <> < >> Please notice that, installing driver and changing another
<> modem
<> <> <doesn't
<> <> < >> mean that it is related to the hardware issue 100%
percent.
<> Just
<> <> <want to
<> <> < >> isolate the cause which can help us to solve the issue in
a
<> <> <efficient
<> <> < >> manner. Both of us has the same purpose, that is to solve
<> this
<> <> <issue, and
<> <> < >> what I want to do is try all my could to help you solve
the
<> <> issue.
<> <> <Your
<> <> < >> cooperation is appreciated. Remember, installing the
driver
<> and
<> <> <changing
<> <> < >> another modem is just for test purpose and temporary!
<> <> < >>
<> <> < >> I have found the website of your modem vendor in the URL
<> below
<> <> for
<> <> <your
<> <> < >> reference, you may download the driver and installed them.
<> <> < >>
<> <> < >> http://www.usr.com/support/s-main-menu.asp
<> <> < >>
<> <> < >> Meanwhile please try to unplug one modem and keep just one
on
<> <> the
<> <> <line,
<> <> < >> then test the issue. Then exchange them and try again.
Please
<> <> <replace the
<> <> < >> telephone line then try again. Do you have some fax
software?
<> if
<> <> <so,
<> <> < >> please
<> <> < >> try to uninstall and reinstall it just for test purpose.
<> <> < >>
<> <> < >> Also please follow the steps below to collect T30 log for
<> <> further
<> <> <test.
<> <> < >>
<> <> < >> a) Run regedit.exe.
<> <> < >>
<> <> < >> b) Navigate to this key:
<> <> < >> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax\Device
<> <> < >> Providers\{2172FD8F-11F6-11D3-90BF-006094EB630B}
<> <> < >>
<> <> < >> c) Create new or modify values as follows:
<> <> < >>
<> <> < >> value name: DeBugLevelEx
<> <> < >> value type: REG_DWORD
<> <> < >> value: 0xffffffff
<> <> < >>
<> <> < >> value name: DebugContextEx
<> <> < >> value type: REG_DWORD
<> <> < >> value: 0xffffffff
<> <> < >>
<> <> < >> value name: DeBugFormatEx
<> <> < >> value type: REG_DWORD
<> <> < >> value: 0xbbffffff
<> <> < >>
<> <> < >> d) Please reproduce the issue and zip the C:\Documents and
<> <> < >> Settings\NetworkService\Local Settings\temp folder as a
.zip
<> <> file.
<> <> < >>
<> <> < >> e) Undo the registry changes.
<> <> < >>
<> <> < >> f) Please send the file to me at v-innjin@xxxxxxxxxxxxx
<> <> < >>
<> <> < >> I appreciate your effort and cooperation. I'm looking
forward
<> to
<> <> <your
<> <> < >> reply.
<> <> < >>
<> <> < >> Have a nice day!
<> <> < >>
<> <> < >> Best regards,
<> <> < >>
<> <> < >> Inn Jin (MSFT)
<> <> < >>
<> <> < >> Microsoft CSS Online Newsgroup Support
<> <> < >>
<> <> < >> Get Secure! - www.microsoft.com/security
<> <> < >> ================================================== ===
<> <> < >> This newsgroup only focuses on SBS technical issues. If
you
<> have
<> <> <issues
<> <> < >> regarding other Microsoft products, you'd better post in
the
<> <> < >> corresponding
<> <> < >> newsgroups so that they can be resolved in an efficient
and
<> <> timely
<> <> < >> manner.
<> <> < >> You can locate the newsgroup here:
<> <> < >>
<> <> < >> http://www.microsoft.com/communities...s/default.aspx
<> <> < >>
<> <> < >> When opening a new thread via the web interface, we
recommend
<> <> you
<> <> <check
<> <> < >> the
<> <> < >> "Notify me of replies" box to receive e-mail notifications
<> when
<> <> <there are
<> <> < >> any updates in your thread. When responding to posts via
your
<> <> <newsreader,
<> <> < >> please "Reply to Group" so that others may learn and
benefit
<> <> from
<> <> <your
<> <> < >> issue.
<> <> < >>
<> <> < >> Microsoft engineers can only focus on one issue per
thread.
<> <> <Although we
<> <> < >> provide other information for your reference, we recommend
<> you
<> <> post
<> <> < >> different incidents in different threads to keep the
thread
<> <> clean.
<> <> <In
<> <> < >> doing
<> <> < >> so, it will ensure your issues are resolved in a timely
<> manner.
<> <> < >>
<> <> < >> For urgent issues, you may want to contact Microsoft CSS
<> <> directly.
<> <> <Please
<> <> < >> check http://support.microsoft.com for regional support
phone
<> <> <numbers.
<> <> < >> Any input or comments in this thread are highly
appreciated.
<> <> < >> ================================================== ===
<> <> < >> This posting is provided "AS IS" with no warranties, and
<> confers
<> <> no
<> <> < >> rights.
<> <> < >>
<> <> < >
<> <> < >
<> <> <
<> <> <
<> <> <
<> <> <
<> <> <
<> <> < Gregg Hill
<> <> <
<> <> < #93 16-02-2007
<> <> < Robert Li [MSFT] Posts: n/a
<> <> <
<> <> < Re: Received fax errors after running SFC.exe
<> <> <
<> <>
<>
<--------------------------------------------------------------------------
<> <> <
<> <> <
<> <> < Hi Nick,
<> <> <
<> <> < Thanks for updating.
<> <> <
<> <> < Please kindly change a new modem in HCL. I will try my best
<> <> helping.
<> <> <
<> <> < Have a nice weekend.
<> <> <
<> <> < Best regards,
<> <> <
<> <> < Robert Li(MSFT)
<> <> <
<> <> < Microsoft CSS Online Newsgroup Support
<> <> <
<> <> < Get Secure! - www.microsoft.com/security
<> <> <
<> <> < ================================================== ===
<> <> <
<> <> < This newsgroup only focuses on SBS technical issues. If you
have
<> <> <issues
<> <> < regarding other Microsoft products, you'd better post in the
<> <> <corresponding
<> <> < newsgroups so that they can be resolved in an efficient and
<> timely
<> <> <manner.
<> <> < You can locate the newsgroup here:
<> <> < http://www.microsoft.com/communities...s/default.aspx
<> <> <
<> <> < When opening a new thread via the web interface, we recommend
<> you
<> <> <check the
<> <> < "Notify me of replies" box to receive e-mail notifications
when
<> <> there
<> <> <are
<> <> < any updates in your thread. When responding to posts via your
<> <> <newsreader,
<> <> < please "Reply to Group" so that others may learn and benefit
<> from
<> <> your
<> <> < issue.
<> <> <
<> <> < Microsoft engineers can only focus on one issue per thread.
<> <> Although
<> <> <we
<> <> < provide other information for your reference, we recommend
you
<> post
<> <> < different incidents in different threads to keep the thread
<> clean.
<> <> In
<> <> <doing
<> <> < so, it will ensure your issues are resolved in a timely
manner.
<> <> <
<> <> < For urgent issues, you may want to contact Microsoft CSS
<> directly.
<> <> <Please
<> <> < check http://support.microsoft.com for regional support phone
<> <> numbers.
<> <> <
<> <> < Any input or comments in this thread are highly appreciated.
<> <> <
<> <> < ================================================== ===
<> <> <
<> <> < This posting is provided "AS IS" with no warranties, and
confers
<> no
<> <> <rights.
<> <> <
<> <> < --------------------
<> <> < <Reply-To: "Gregg Hill" <bogus@xxxxxxxxxxx>
<> <> < <From: "Gregg Hill" <bogus@xxxxxxxxxxx>
<> <> < <References: <#1AqSB0MHHA.448@xxxxxxxxxxxxxxxxxxxx>
<> <> < <FQBaOB7MHHA.3604@xxxxxxxxxxxxxxxxxxxxxx>
<> <> < <e67ctlBNHHA.3952@xxxxxxxxxxxxxxxxxxxx>
<> <> < <SF#tnEMNHHA.2080@xxxxxxxxxxxxxxxxxxxxxx>
<> <> < <e#3oJrmNHHA.5016@xxxxxxxxxxxxxxxxxxxx>
<> <> < <GXwOR89NHHA.3604@xxxxxxxxxxxxxxxxxxxxxx>
<> <> < <O5TTUABOHHA.5016@xxxxxxxxxxxxxxxxxxxx>
<> <> < <y7HvtrFOHHA.3604@xxxxxxxxxxxxxxxxxxxxxx>
<> <> < <uSznWhJOHHA.3544@xxxxxxxxxxxxxxxxxxxx>
<> <> < <ul$PBoKOHHA.2304@xxxxxxxxxxxxxxxxxxxxxx>
<> <> < <OieoeVPUHHA.4632@xxxxxxxxxxxxxxxxxxxx>
<> <> < <Subject: Re: Received fax errors after running SFC.exe
<> <> < <Date: Thu, 15 Feb 2007 11:13:53 -0800
<> <> < <Lines: 122
<> <> < <X-Priority: 3
<> <> < <X-MSMail-Priority: Normal
<> <> < <X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
<> <> < <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
<> <> < <X-RFC2646: Format=Flowed; Response
<> <> < <Message-ID: <euCqvVTUHHA.5060@xxxxxxxxxxxxxxxxxxxx>
<> <> < <Newsgroups: microsoft.public.windows.server.sbs
<> <> < <NNTP-Posting-Host: rrcs-67-52-120-131.west.biz.rr.com
<> <> 67.52.120.131
<> <> < <Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSF
<> <> <TNGP06.phx.gbl
<> <> < <Xref: TK2MSFTNGHUB02.phx.gbl
<> <> <microsoft.public.windows.server.sbs:17350
<> <> < <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <> < <
<> <> < <No, it does not.
<> <> < <
<> <> < <See "Re: Best fax modem settings to receive from
multifunction
<> <> <devices?"
<> <> < <dated 12/21/06 at 12:09AM.
<> <> < <
<> <> < <Then read the rest of the thread, as well as this one
<> "Brooktrout
<> <> <TruFax
<> <> < <card questions."
<> <> < <
<> <> < <Gregg Hill
<> <> < <
<> <> < <
<> <> < <
<> <> < <"Nick" <NoSpam@xxxxxxxxxxx> wrote in message
<> <> < <news:OieoeVPUHHA.4632@xxxxxxxxxxxxxxxxxxxxxxx
<> <> < <> Thanks to a reminder from 'SBS USer123' I am now running
both
<> <> <modems on
<> <> < <> Microsoft standard 56000bps drivers and guess what,
exactly
<> the
<> <> <same
<> <> < <> problem! Does that suggest the issue is an SBSFax problem
not
<> <> fax
<> <> <modem
<> <> < <> driver related?
<> <> < <>
<> <> < <> Nick
<> <> < <>
<> <> < <>
<> <> < <> ""Inn Jin [MSFT]"" <v-innjin@xxxxxxxxxxxxxxxxxxxx> wrote
in
<> <> message
<> <> < <> news:ul$PBoKOHHA.2304@xxxxxxxxxxxxxxxxxxxxxxxxx
<> <> < <>> Hi Nick,
<> <> < <>>
<> <> < <>> Thank you for updating and thank Gregg's input.
<> <> < <>>
<> <> < <>> Please notice that, installing driver and changing
another
<> <> modem
<> <> <doesn't
<> <> < <>> mean that it is related to the hardware issue 100%
percent.
<> <> Just
<> <> <want to
<> <> < <>> isolate the cause which can help us to solve the issue in
a
<> <> <efficient
<> <> < <>> manner. Both of us has the same purpose, that is to solve
<> this
<> <> <issue,
<> <> < and
<> <> < <>> what I want to do is try all my could to help you solve
the
<> <> issue.
<> <> <Your
<> <> < <>> cooperation is appreciated. Remember, installing the
driver
<> and
<> <> <changing
<> <> < <>> another modem is just for test purpose and temporary!
<> <> < <>>
<> <> < <>> I have found the website of your modem vendor in the URL
<> below
<> <> for
<> <> <your
<> <> < <>> reference, you may download the driver and installed
them.
<> <> < <>>
<> <> < <>> http://www.usr.com/support/s-main-menu.asp
<> <> < <>>
<> <> < <>> Meanwhile please try to unplug one modem and keep just
one
<> on
<> <> the
<> <> <line,
<> <> < <>> then test the issue. Then exchange them and try again.
<> Please
<> <> <replace
<> <> < the
<> <> < <>> telephone line then try again. Do you have some fax
<> software?
<> <> if
<> <> <so,
<> <> < <>> please
<> <> < <>> try to uninstall and reinstall it just for test purpose.
<> <> < <>>
<> <> < <>> Also please follow the steps below to collect T30 log for
<> <> further
<> <> <test.
<> <> < <>>
<> <> < <>> a) Run regedit.exe.
<> <> < <>>
<> <> < <>> b) Navigate to this key:
<> <> < <>> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fax\Device
<> <> < <>> Providers\{2172FD8F-11F6-11D3-90BF-006094EB630B}
<> <> < <>>
<> <> < <>> c) Create new or modify values as follows:
<> <> < <>>
<> <> < <>> value name: DeBugLevelEx
<> <> < <>> value type: REG_DWORD
<> <> < <>> value: 0xffffffff
<> <> < <>>
<> <> < <>> value name: DebugContextEx
<> <> < <>> value type: REG_DWORD
<> <> < <>> value: 0xffffffff
<> <> < <>>
<> <> < <>> value name: DeBugFormatEx
<> <> < <>> value type: REG_DWORD
<> <> < <>> value: 0xbbffffff
<> <> < <>>
<> <> < <>> d) Please reproduce the issue and zip the C:\Documents
and
<> <> < <>> Settings\NetworkService\Local Settings\temp folder as a
zip
<> <> file.
<> <> < <>>
<> <> < <>> e) Undo the registry changes.
<> <> < <>>
<> <> < <>> f) Please send the file to me at v-innjin@xxxxxxxxxxxxx
<> <> < <>>
<> <> < <>> I appreciate your effort and cooperation. I'm looking
<> forward
<> <> to
<> <> <your
<> <> < <>> reply.
<> <> < <>>
<> <> < <>> Have a nice day!
<> <> < <>>
<> <> < <>> Best regards,
<> <> < <>>
<> <> < <>> Inn Jin (MSFT)
<> <> < <>>
<> <> < <>> Microsoft CSS Online Newsgroup Support
<> <> < <>>
<> <> < <>> Get Secure! - www.microsoft.com/security
<> <> < <>> ================================================== ===
<> <> < <>> This newsgroup only focuses on SBS technical issues. If
you
<> <> have
<> <> <issues
<> <> < <>> regarding other Microsoft products, you'd better post in
the
<> <> < <>> corresponding
<> <> < <>> newsgroups so that they can be resolved in an efficient
and
<> <> timely
<> <> < <>> manner.
<> <> < <>> You can locate the newsgroup here:
<> <> < <>>
<> <> < <>> http://www.microsoft.com/communities...s/default.aspx
<> <> < <>>
<> <> < <>> When opening a new thread via the web interface, we
<> recommend
<> <> you
<> <> <check
<> <> < <>> the
<> <> < <>> "Notify me of replies" box to receive e-mail
notifications
<> when
<> <> <there
<> <> < are
<> <> < <>> any updates in your thread. When responding to posts via
<> your
<> <> < newsreader,
<> <> < <>> please "Reply to Group" so that others may learn and
benefit
<> <> from
<> <> <your
<> <> < <>> issue.
<> <> < <>>
<> <> < <>> Microsoft engineers can only focus on one issue per
thread.
<> <> <Although we
<> <> < <>> provide other information for your reference, we
recommend
<> you
<> <> <post
<> <> < <>> different incidents in different threads to keep the
thread
<> <> clean.
<> <> <In
<> <> < <>> doing
<> <> < <>> so, it will ensure your issues are resolved in a timely
<> manner.
<> <> < <>>
<> <> < <>> For urgent issues, you may want to contact Microsoft CSS
<> <> directly.
<> <> < Please
<> <> < <>> check http://support.microsoft.com for regional support
<> phone
<> <> <numbers.
<> <> < <>> Any input or comments in this thread are highly
appreciated.
<> <> < <>> ================================================== ===
<> <> < <>> This posting is provided "AS IS" with no warranties, and
<> <> confers
<> <> <no
<> <> < <>> rights.
<> <> < <>>
<> <> < <>
<> <> < <>
<> <> < <
<> <> < <
<> <> < <
<> <> <
<> <> <
<> <> <
<> <> <
<> <> <
<> <>
<> <
<> <
<> <
<>
<
<
<
.
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