RE: SBS 2003 application updates will not install

Hi Steve,

Thanks for posting here.

From the description, I understand the issue is that an application update
fail to install. If I am off base, please don't hesitate to let me know.

Let us refer to the following steps to troubleshoot the issue:

Clean boot
===========
1. Click Start -> Run
2. Input msconfig and click OK.
3. Click Service Tab and check Hide all Microsoft Services and click
Disable All.
4. Click Startup Tab and click Disable All.
5. Click OK and reboot the computer and test again.

Please test this issue in the Clean Boot environment, if the issue
disappears in the Clean Boot environment, we can use a 50/50 approach to
quickly narrow down which entry is causing the issue.

If issue persists,Please restart SBS server and enter safe mode with
network to see if it make a difference.

If the application update itself have problem,Please contact the
application vendor for support.

In addition,Please clarify more things:

1.What's Peachtree? Is it an application?

2.When trying to load the new update the application runs for a few seconds
then it dies.

Do you mean the new update has been installed? just the application dies?


Best regards,

Jacky Luo (MSFT)
Microsoft CSS Online Newsgroup Support

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