Re: Best fax modem settings to receive from multifunction devices?

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

In my experience, the real answer is Brooktrout. I have two systems (mine
and one client's) that had problems receiving faxes. I tried EVERY speed on
the modems per USR's tech support, with no improvement. I installed
Brooktrout TruFax cards in mine and the ultra-problem client, and neither of
us have failed to receive a single fax yet.

My other client on a USR 3453B gets most faxes from their clients, but the
logs show a lot of failed receives of which they are unaware, so they must
not be clients of theirs. One of their big clients still has problems. I am
waiting for approval to install a Brooktrout card.

Gregg Hill





"Dustin Trapani" <DustinTrapani@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:EF98BB6D-B6EC-4327-B464-B5908660BC1F@xxxxxxxxxxxxxxxx
The real answer to this is an initialization string for the USR
V.everything
that slows the fax reception down to 9,600 as the MVP's keep saying. Who
has
a custom setting that works?

"Gregg Hill" wrote:

Leythos,

I started out with everything at their defaults, and I tried a new Belkin
cable last night. If speeds do not matter, why do MVPs (Crina and Brandy)
keep telling us to lower the speeds to 9600, turn off compression, etc?

My other client whose system works most of the time has a Digi Neo 2-port
card. I also switched between that one and the motherboard serial port
(this
is the Dell PE2800 client).

I guess the only thing left is the spin on one leg trick. I'll give that
a
shot this afternoon!

Do you know if a Brooktrout (Cantata) card and GFi FAXmaker would work
better? I know it is WAY more expensive, but I at least want to have
something else to offer.

Thank you for your help!

Gregg Hill


"Leythos" <void@xxxxxxxxxxx> wrote in message
news:4593d12a$0$17154$4c368faf@xxxxxxxxxxxxxxxxx
In article <OUM67TkKHHA.1240@xxxxxxxxxxxxxxxxxxxx>, bogus@xxxxxxxxxxx
says...
COM port speed = ?
Modem speed = ?
Compression = ON or OFF ?
Error correction = Standard EC or Disabled ?
Cancel the call if not connected within = ?
Driver version = Courier V.Everything EXT PnP (V90-x2) or Courier
V.Everything EXT PnP (USA V90-x2 & caller ID) ?

It's not going to make any difference, reset the device to factory
defaults, reset the COM ports to default, reset the Modem speed to
defaults, etc...

The fax software will program the system for a supported speed.

You've said you tried the SIIG card, while those are crappy cards, it
clearly indicates that the serial port and the modem (since you also
tried a second) is not at fault.

You have not indicated if you tried a new serial cable - and most
people
don't have spare 9>25 serial cables. Try a new one.

Once you've tried modems, serial cables, serial ports, different
drivers, the only thing left is to try standing on one leg, spinning
around three times (in one motion or it doesn't count) and chanting
Modem, Modem, Modem as you spin.

One other thing - one of our clients has about 80 fax machines in the
field, they provide them to clients to fax orders back to their 16 line
fax system, and the brother fax machines, being the cheapest also, are
the most problematic.

--

spam999free@xxxxxxxxxx
remove 999 in order to email me





.

Relevant Pages