Re: Performance Logs and Alerts service not running

Costas / Terrence,

Thank you both for your input. The Performance Logs and Alerts service is
working fine. My only question is why has this error only recently started
appearing in my log. This server has been running for a couple of years but
has only now starting recording this error.

Nick


"Terence Liu [MSFT]" <v-terliu@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:YQKlFqBnHHA.5168@xxxxxxxxxxxxxxxxxxxxxxxxx
Hello Nick,

Thank you for posting here. And thanks for Costas's inputs.

According to your description, I understand that you get error in the
Server Performance Report that Performance Logs and Alerts service as an
auto-started services not running. If I have misunderstood the problem,
please don't hesitate to let me know.

Based on my research, the Performance Logs and Alerts service by default
set as auto-started, and usually it not start because there is no work to
do. The Performance Logs and Alerts service will start only when the
schedule time to collect log. Costas is correct.

If you can get the correct performance report and alert without problem,
you can safe ignore this error.

If your performance report and alert do not work proper, the monitoring
component may corrupted by the SP2 installation. I suggest we try to
reinstall the Monitoring component:

Completely reinstall the monitoring component.

I. Uninstall the SBS Monitoring component

1. Click Start, click Control Panel, and then click Add or Remove
Programs.
2. Select Windows Small Business Server 2003 and then click Change/Remove.
The Setup Wizard appears.
3. Click Next to start the wizard.
4. On the Windows Configuration page, click Next.
5. On the Component Selection page, in the Action column, change Server
Tools to Maintenance, change Monitoring component to Remove, and then
click
Next.
6. On the Component Summary page, click Next.
7. Click Finish.

II. Uninstall Microsoft SQL Server Desktop Engine (SBSMONITORING)

In Add or Remove Programs, select Microsoft SQL Server Desktop Engine
(SBSMONITORING) and then click Remove. A dialog box appears. To confirm
that you want to remove, click Yes.

III. Delete Registry Keys

1. Delete
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring
2. Delete
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\SBSMONITORING

IV Delete IIS Virtual Directory

1. Open IIS, expand servername, Web Sites, Default Web Site
2. Delete Monitoring

V Rename Folders

1. Rename C:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING to
MSSQL$SBSMONITORING.OLD
2. Rename c:\inetpub\monitoring to monitoring.old

VI Install the Monitoring component

1. In Add or Remove Programs, select Windows Small Business Server 2003
and
then click Change/Remove. The Setup Wizard appears.
2. Click Next.
3. On the Windows Configuration page, click Next.
4. On the Component Selection page, in the Action column, change Server
Tools to Maintenance, change Monitoring component to Install, and then
click Next.
5. On the Logon Information page, click Next.
6. On the Component Summary page, click Next.
7. Click Finish.

If we can not resolve the issue after we perform the above steps, please
kindly help me collect some information for further investigation:

1. Please send the Server Performance Report to me at
v-terliu@xxxxxxxxxxxxx

2. Use the MPS report utility to capture the Server logs and
configurations:
a. Download MPS report tool from:
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_SETUPPerf.EXE

b. Run the MPSRPT_SETUPPerf.exe on the server box.

c. Wait for 10~15 minutes.

d. Open Windows explorer, navigate to
%SYSTEMROOT%\MPSReports\Setup\Reports\cab\

e. Send the .cab file to me at v-terliu@xxxxxxxxxxxxx

Hope these steps will give you some help.

Thanks and have a nice day!

Best regards,

Terence Liu(MSFT)

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--------------------
| From: "Nick" <NoSpam@xxxxxxxxxxx>
| Subject: Performance Logs and Alerts service not running
| Date: Mon, 21 May 2007 13:21:40 +0100
| Lines: 12
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| Newsgroups: microsoft.public.windows.server.sbs
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| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:38229
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Have noticed recently that our Server Performance Report is
listing
| the Performance Logs and Alerts service as an auto-started services not
| running. I have recently installed Win2003 Service Pack 2 on this
server,
| is that likely to be related?
|
|
|
|
|
|
|
|
|



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