Re: Connect the SBS to a remote IIS for Internet Printing

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Hi,

Thanks for updating.

I searched the ISA log, I found the communication is allowed. The problem
is not caused by ISA.

Please try the following:

To force the SBS server to use HTTP as preferred method of connection with
IPP print server, we need to implement the following registry change on the
client.Add the following value to the registry before attempting to connect
to Internet printers:

Registry key: HKEY_CURRENT_USER\Printers\Settings
Value: PreferredConnection
Type: REG_DWORD
Data Value: 0

Then try again.

If the problem persists, please help me collect the the following:

MPS Report

1) Download MPS report tool from:
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_SETUPPerf.EXE
2) Run the MPSRPT_SETUPPerf.exe on the server box.
3) Wait for 10~15 minutes.
4) Open Windows explorer, navigate to
%SYSTEMROOT%\MPSReports\Setup\Reports\cab\
5) Send the .cab file to us.

I am looking forward to hear from you.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
<From: esantos999 <edgar.santos@xxxxxxxxx>
<Newsgroups: microsoft.public.windows.server.sbs
<Subject: Re: Connect the SBS to a remote IIS for Internet Printing
<Date: 17 May 2007 16:26:53 -0700
<Organization: http://groups.google.com
<Lines: 226
<Message-ID: <1179444413.141043.323520@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
<References: <1179179705.234176.149280@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
< <bUsCNXrlHHA.4356@xxxxxxxxxxxxxxxxxxxxxx>
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<X-Tomcat-NG: microsoft.public.windows.server.sbs
<
<Hi,
<1. The network topology is
<Remote office:
<[Computer]\
< +<------------------>[Router]<-------------
<>[Internet]
<[Computer]/
<Main office:
<[Computer]<---->[SBS server]<------->[Internet]
<2. Yes, the server can access the Internet with no problems at all. I
<tried the rules and it work as before them, everything fine.
<3. After I open the page http://<ip address>/printers I choose the
<printer I want to connect, then from the left pane I choose Connect,
<then the page asks me if I want to add a connection to the printer
<http://<ip address>/printers/POS/.printer, I answer yes, a bar starts
<Checking network connection, and after a few seconds it says The
<printer was not installed in this computer.
<If a do the exact same thing on one of the network computers it adds
<the printer with no problem, and I can print. I think I cannot
<installed on the server (which I need).
<I sent you the files you asked for your e-mail.
<Thank you for your help.
<Edgar Santos
<Robert Li [MSFT] escreveu:
<> Hi,
<>
<> Thanks for posting in newsgroup.
<>
<> Before we go ahead, I would like to confirm the following things:
<>
<> 1. The network topology is as bellow, is that correct?
<>
<> [Internet Client] <---> [SBS Server] <--->[Internet] <---> [Internal
<> Internet Printing Server]
<>
<> 2. Can the SBS Server visit Internet successfully?
<>
<> Based on my experience, the problem is cause by the configuration of ISA.
<> Please take the following steps to narrow down this issue:
<>
<> Please open the ISA management console, navigate to Firewall Policy,
right
<> click "Firewall Policy" and click New->Access Rule, then create a new
<> access rule as following:
<>
<> Rule name: Allow http
<> Rule Action: Allow
<> Protocols: http
<> Sources: Local Host
<> Destination: External
<> User Sets: All Users
<>
<> Then move this rule to the top and click Apply to save all the settings
and
<> try again.
<>
<> If that doesn't work, please create the following rule and try again.
<>
<> Rule name: Test
<> Rule Action: Allow
<> Protocols: All Outbound Traffic
<> Sources: Local Host
<> Destination: External
<> User Sets: All Users
<>
<> Please also help me gather the ISA info and ISA log. We need to check the
<> other settings on ISA. Thanks for your time and cooperation.
<>
<> 1. Please help to gather the ISA Info:
<>
<> 1) Download the file from the following
<> URL:http://www.isatools.org/isainfo/ISAInfo.zip
<> 2) Extract all files to a folder on ISA server.
<> 3) Double click Isainfo.js. This will generate 2 files
<> ISAInfo2004-<computer-name>.log and ISAInfo2004-<computer-name>.xml in
the
<> current folder.
<> 4) Please send these files to me.
<>
<> 2. Please also help to gather the ISA logs:
<>
<> 1) Schedule a down time.
<> 2) Open ISA 2004 management console.
<> 3) Expand the server node and highlight 'Monitoring'.
<> 4) In the right pane, switch to the 'Logging' tab, make sure the 'Task
<> Pane' is showed there.
<> 5) In the 'Task Pane', click 'Configure Firewall Logging' under 'Logging
<> Tasks', and then switch the 'log storage format' from 'MSDE database'
<> (default) to 'File'.
<> 6) Switch to the 'Fields' tab, click 'Select All', and then click OK.
<> 7) In the 'Task Pane', click 'Configure Web Proxy Logging' under 'Logging
<> Tasks', and then switch the 'log storage format' from 'MSDE database'
<> (default) to 'File'.
<> 8) Switch to the 'Fields' tab, click 'Select All', and then click OK.
<> 9) Click 'Apply' to save changes and update the configuration.
<> 10) Temporarily disable the Firewall service.To do that, please click
<> Monitoring | Services tab, and then right click 'Microsoft Firewall' to
<> choose 'Stop'.
<> 11) Clear the current existing W3C logs. To do that, go to the log
saving
<> directory and clean any existing .W3C logs. By default, the logs will be
<> saved to 'C:\Program Files\Microsoft ISA Server\ISALogs'. (Some
MDF
<> may not be able to deleted, that's normal.) You may backup them first
and
<> then delete them.
<> 12) Go back to the ISA 2004 management console, and then start the
stopped
<> 'Microsoft Firewall' service.
<> 13) Reproduce the problem, stop the service, and then gather the
resulting
<> W3C files to me for analysis.
<>
<> 3. Error message in IE when you visit http://<ip address>/printers on
SBS.
<>
<> Please send the inforamton to v-robeli@xxxxxxxxxxxx with subject:
<> 39180534-Connect the SBS to a remote IIS for Internet Printing.
<>
<> I am looking forward to hear from you.
<>
<> If you need further assistance, please don't hesitate to let me know.
<>
<> Best regards,
<>
<> Robert Li(MSFT)
<>
<> Microsoft CSS Online Newsgroup Support
<>
<> Get Secure! - www.microsoft.com/security
<>
<> =====================================================
<>
<> This newsgroup only focuses on SBS technical issues. If you have issues
<> regarding other Microsoft products, you'd better post in the
corresponding
<> newsgroups so that they can be resolved in an efficient and timely
manner.
<> You can locate the newsgroup here:
<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<>
<> When opening a new thread via the web interface, we recommend you check
the
<> "Notify me of replies" box to receive e-mail notifications when there are
<> any updates in your thread. When responding to posts via your newsreader,
<> please "Reply to Group" so that others may learn and benefit from your
<> issue.
<>
<> Microsoft engineers can only focus on one issue per thread. Although we
<> provide other information for your reference, we recommend you post
<> different incidents in different threads to keep the thread clean. In
doing
<> so, it will ensure your issues are resolved in a timely manner.
<>
<> For urgent issues, you may want to contact Microsoft CSS directly. Please
<> check http://support.microsoft.com for regional support phone numbers.
<>
<> Any input or comments in this thread are highly appreciated.
<>
<> =====================================================
<>
<> This posting is provided "AS IS" with no warranties, and confers no
rights.
<>
<> --------------------
<> <From: esantos999 <edgar.santos@xxxxxxxxx>
<> <Newsgroups: microsoft.public.windows.server.sbs
<> <Subject: Connect the SBS to a remote IIS for Internet Printing
<> <Date: 14 May 2007 14:55:05 -0700
<> <Organization: http://groups.google.com
<> <Lines: 26
<> <Message-ID: <1179179705.234176.149280@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
<> <NNTP-Posting-Host: 89.152.238.173
<> <Mime-Version: 1.0
<> <Content-Type: text/plain; charset="iso-8859-1"
<> <Content-Transfer-Encoding: quoted-printable
<> <X-Trace: posting.google.com 1179179705 13502 127.0.0.1 (14 May 2007
<> 21:55:05 GMT)
<> <X-Complaints-To: groups-abuse@xxxxxxxxxx
<> <NNTP-Posting-Date: Mon, 14 May 2007 21:55:05 +0000 (UTC)
<> <User-Agent: G2/1.0
<> <X-HTTP-UserAgent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1;
Avant
<> Browser; Avant Browser; .NET CLR 1.1.4322; .NET CLR 2.0.50727;
InfoPath.2;
<> Creative ZENcast v1.04.06),gzip(gfe),gzip(gfe)
<> <Complaints-To: groups-abuse@xxxxxxxxxx
<> <Injection-Info: l77g2000hsb.googlegroups.com;
posting-host=89.152.238.173;
<> < posting-account=BPpZiw0AAAB-ZF1x287NSI-o4qvbsYq2
<> <Path:
<>
TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS02.phx.gbl!news-out.
<>
cwix.com!newsfeed.cwix.com!newscon02.news.prodigy.net!prodigy.net!border1.nn
<>
tp.dca.giganews.com!nntp.giganews.com!postnews.google.com!l77g2000hsb.google
<> groups.com!not-for-mail
<> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:36665
<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <
<> <Hi,
<> <Here´s the scenario: I have a customer with a SBS2003 anda remote
<> <office, on that office I have two computers, onde running Win2K and
<> <the other WinXP Pro SP2. In this last one I installed the component
<> <Internet Printing from IIS. This two computers are connected to teh
<> <Internet via a router (ADSL connection).
<> <If I connect from another computer on the Internet to this WinXP via
<> <http://<ip address>/printers and then add the printer from the connect
<> <option it works. I tried to do the same thing from the SBS server but
<> <it seems that ISA2004 is blocking the communication. I went to the ISA
<> <logs and find this error: A packet generated on the local host was
<> <rejected because its source IP address is assigned to one network
<> <adapter and its destination IP address is reachable through another
<> <network adapter.
<> <I tried to do the same thing again but from a computer inside the
<> <SBS2003 network and it works fine. I really need to install the
<> <printer not on the inside computers but on the server.
<> <Thanks in advance for any help.
<> <Edgar Santos
<> <
<

.

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