Unable to stop/restart SMTP service



Our server crashed over the weekend. After a reboot everything initially seemed back to normal until I realised that there was an amount of mail in the "Messages Pending Delivery" queue.

I suspected that it might be related to Trend Scanmail that had been installed a few weeks back and I had seen something similar in the past that the application of a patch could sort however the patch couldn't stop the SMTP service. Cancelling the patch installation leaves the service in a "stopping" state.

I have subsequently been unable to manually stop the service and can do nothing but reboot to get it to "started" again.

What could be causing the problem?


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Relevant Pages

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