Re: Schannel event 36870 - 0x6

I dont know if its related to 36870 Event ID but when I try to open
Certification Authority from Administrative Tools
i receive an error massage:
"Cannot manage Certificate Services. The specified service does not exist as
an installed service 0x424 (Win32:1060)"

Dan


"Robert Li [MSFT]" <v-robeli@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:veQ2q8dkHHA.4356@xxxxxxxxxxxxxxxxxxxxxxxxx
Hi Dan,

Thanks for updating.

Based on experience, when Event ID:36870 appears, at the same time you can
see the following:

Event ID: 1000 The Inetinfo.exe process repeatedly crashes

W32Time error

Server lost response

I found in your MPS Report, the only error is Event ID:36870. So you can
monitor the server to see if other error will occur. In addition, you can
rerun the CEICW to create a new certificate to see if the problem can be
resolved:

For more information, please refer to:

825763 How to configure Internet access in Windows Small Business Server
2003
http://support.microsoft.com/?id=825763

I am looking forward to hear from you.

If you need further assistance, please don't hesitate to let me know.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

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For urgent issues, you may want to contact Microsoft CSS directly. Please
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Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no
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--------------------
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<From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
<Organization: Microsoft
<Date: Tue, 08 May 2007 03:44:53 GMT
<Subject: RE: Schannel event 36870 - 0x6
<X-Tomcat-NG: microsoft.public.windows.server.sbs
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<NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
<
<Hi Dan,
<
<Thanks for posting in our newsgroup.
<
<From your description, I know that every time you reboot the server, you
<get Event ID 36870:
<
<A fatal error occurred when attempting to access the SSL server
credential
<private key. The error code returned from the cryptographic module is
0x6.
<
<If I am off-base, please don't hesitate to let me know.
<
<I searched all the Microsoft Websites and Internal resource. There are
some
<updates for this. Since you have SP2 installed, you have already applied
<these updates.
<
<Some firewalls may reject network traffic that originates from Windows
<Server 2003 Service Pack 1-based or Windows Vista-based computers
<http://support.microsoft.com/?id=899148
<
<Windows Firewall may drop ICMP packets in Windows Server 2003 with
Service
<Pack 1 (SP1)
<http://support.microsoft.com/?id=899657
<
<As certificate requests require RPC to be NT Authority\NetworkService,
can
<you also please verify that this account is running the service?
<
<To do this:
<
<1. Run services.msc.
<2. Double click Remote Procedure Call (RPC).
<3. On the Log on tab, make sure the PRC is running with account NT
<Authority\NetworkService.
<
<When this problem occurs, many other events are recorded in Event Viewer.
<Please kindly help me collect the following information for further
<research:
<
<1. MPS Report
<
<1) Download MPS report tool from:
<http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd
9
<15706/MPSRPT_SETUPPerf.EXE
<2) Run the MPSRPT_SETUPPerf.exe on the server box.
<3) Wait for 10~15 minutes.
<4) Open Windows explorer, navigate to
<%SYSTEMROOT%\MPSReports\Setup\Reports\cab\
<5) send the .cab file to v-robeli@xxxxxxxxxxx with subject:
<39072763-Schannel event 36870 - 0x6.
<
<2. Do you have certificate problem when visiting secured websites such as
<https://servername/exhcange?
<
<3. Do you use third party certificate or SBS self-sigined certificate?
<
<I am looking forward to hear from you.
<
<If you need further assistance, please don't hesitate to let me know.
<
<Best regards,
<
<Robert Li(MSFT)
<
<Microsoft CSS Online Newsgroup Support
<
<Get Secure! - www.microsoft.com/security
<
<=====================================================
<
<This newsgroup only focuses on SBS technical issues. If you have issues
<regarding other Microsoft products, you'd better post in the
corresponding
<newsgroups so that they can be resolved in an efficient and timely
manner.
<You can locate the newsgroup here:
<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<
<When opening a new thread via the web interface, we recommend you check
the
<"Notify me of replies" box to receive e-mail notifications when there are
<any updates in your thread. When responding to posts via your newsreader,
<please "Reply to Group" so that others may learn and benefit from your
<issue.
<
<Microsoft engineers can only focus on one issue per thread. Although we
<provide other information for your reference, we recommend you post
<different incidents in different threads to keep the thread clean. In
doing
<so, it will ensure your issues are resolved in a timely manner.
<
<For urgent issues, you may want to contact Microsoft CSS directly. Please
<check http://support.microsoft.com for regional support phone numbers.
<
<Any input or comments in this thread are highly appreciated.
<
<=====================================================
<
<This posting is provided "AS IS" with no warranties, and confers no
rights.
<
<--------------------
<<Thread-Topic: Schannel event 36870 - 0x6
<<thread-index: AceQe+UvDjRKgOwRRNG55LJpqytkbg==
<<X-WBNR-Posting-Host: 207.46.19.197
<<From: =?Utf-8?B?RGFuRGFuRGFu?= <DanDanDan@xxxxxxxxxxxxxxxxxxxxxxxx>
<<Subject: Schannel event 36870 - 0x6
<<Date: Mon, 7 May 2007 00:47:00 -0700
<<Lines: 15
<<Message-ID: <58AE4813-1BBB-4019-99D0-1EBD9BB79A05@xxxxxxxxxxxxx>
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<<Content-Type: text/plain;
<< charset="Utf-8"
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<<Importance: normal
<<Priority: normal
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<<Newsgroups: microsoft.public.windows.server.sbs
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<<NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
<<X-Tomcat-NG: microsoft.public.windows.server.sbs
<<
<<SBS 2003 R2 Premium, Windows 2003 SP2, ISA 2004 SP3, Exchange 2003 SP2,
<SQL
<<2005 SP2
<<
<<Hello,
<<
<<After every boot I found event 36870 in System Event Log with this text:
<<A fatal error occurred when attempting to access the SSL server
credential
<<private key. The error code returned from the cryptographic module is
0x6.
<<
<<What can I do to solve this.
<<
<<Thank you !
<<
<<Regards
<<Dan
<<
<
<



.

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