Re: Setup could not configure the default settings for Remote Assistance

Hi Andrew,

Thanks for updating.

Please upload the file by clicking the following link:
https://sftasia.one.microsoft.com/ChooseTransfer.aspx?key=6b17afc7-3673-4b02
-a0f5-45608a533cf9

Password: pqUgX-1#]N9wt9LX

I am looking forward to hear from you.

If you need further assistance, please don't hesitate to let me know.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
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Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
<Reply-To: "Andrew M. Saucci, Jr." <spam-only@xxxxxxxxxxxxxxxx>
<From: "Andrew M. Saucci, Jr." <spam-only@xxxxxxxxxxxxxxxx>
<References: <ezPFJoBjHHA.4132@xxxxxxxxxxxxxxxxxxxx>
<Hmu9l$HjHHA.3352@xxxxxxxxxxxxxxxxxxxxxx>
<Subject: Re: Setup could not configure the default settings for Remote
Assistance
<Date: Fri, 4 May 2007 20:30:46 -0400
<Lines: 228
<Organization: 2000 Computer Solutions, Inc.
<X-Priority: 3
<X-MSMail-Priority: Normal
<X-Newsreader: Microsoft Outlook Express 6.00.2800.1807
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<Message-ID: <e04piyqjHHA.392@xxxxxxxxxxxxxxxxxxxx>
<Newsgroups: microsoft.public.windows.server.sbs
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<
<
<
<"Robert Li [MSFT]" <v-robeli@xxxxxxxxxxxxxxxxxxxx> wrote in message
<news:Hmu9l$HjHHA.3352@xxxxxxxxxxxxxxxxxxxxxxxxx
<> Hi Andrew,
<>
<> Thanks for posting in our newsgroup.
<>
<> From your description, I know that cannot reinstall the Administration
<> component. If I am off-base, please don't hesitate to let me know.
<>
<> I searched through our internal knowledge base extensively but there was
<no
<> previous record of the error codes you mentioned. The problem may be more
<> complex and time-consuming. Thanks for your understanding.
<>
<> Please take the following steps to see if the problem can be resolved:
<>
<> Step 1: Check the status of Remote Desktop Help Session Manager.By
default
<> it is set to Manual and not started.
<>
<> 1. Run services.msc command.
<> 2. Double click Remote Desktop Help Session Manager, set Start type to
<> Manual. Also make sure that's stopped.
<>
<> Step 2: Please try to reregister the following DLLs
<>
<> Cd C:\Program Files\Windows for Small Business Server\Administration\
<> regsvr32 wizchain.dll
<>
<> Cd C:\Program Files\Microsoft Integration\Windows Small Business Server
<2003
<> regsvr32 wizchain.dll
<>
<> Step 3: Please make sure sbs2003 should be a Global Catalog Server &
<should
<> have all the 5 FSMO roles.
<>
<> Step 4: Please try to uninstall Administration component and then
<reinstall
<> again.
<>
<> If the problem persists, please help me collect the following:
<>
<> MPS Report
<>
<> 1) Download MPS report tool from:
<>
<http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd
9
<> 15706/MPSRPT_SETUPPerf.EXE
<> 2) Run the MPSRPT_SETUPPerf.exe on the server box.
<> 3) Wait for 10~15 minutes.
<> 4) Open Windows explorer, navigate to
<> %SYSTEMROOT%\MPSReports\Setup\Reports\cab\
<> 5) Send the .cab file to v-robeli@xxxxxxxxxxxxx with subject:
<> 38996660-Setup could not configure the default settings for Remote
<> Assistance.
<>
<> I am looking forward to hear from you.
<>
<> If you need further assistance, please don't hesitate to let me know.
<>
<> Best regards,
<>
<> Robert Li(MSFT)
<>
<> Microsoft CSS Online Newsgroup Support
<>
<> Get Secure! - www.microsoft.com/security
<>
<> =====================================================
<>
<> This newsgroup only focuses on SBS technical issues. If you have issues
<> regarding other Microsoft products, you'd better post in the
corresponding
<> newsgroups so that they can be resolved in an efficient and timely
manner.
<> You can locate the newsgroup here:
<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<>
<> When opening a new thread via the web interface, we recommend you check
<the
<> "Notify me of replies" box to receive e-mail notifications when there are
<> any updates in your thread. When responding to posts via your newsreader,
<> please "Reply to Group" so that others may learn and benefit from your
<> issue.
<>
<> Microsoft engineers can only focus on one issue per thread. Although we
<> provide other information for your reference, we recommend you post
<> different incidents in different threads to keep the thread clean. In
<doing
<> so, it will ensure your issues are resolved in a timely manner.
<>
<> For urgent issues, you may want to contact Microsoft CSS directly. Please
<> check http://support.microsoft.com for regional support phone numbers.
<>
<> Any input or comments in this thread are highly appreciated.
<>
<> =====================================================
<>
<> This posting is provided "AS IS" with no warranties, and confers no
<rights.
<>
<> --------------------
<> <Reply-To: "Andrew M. Saucci, Jr." <spam-only@xxxxxxxxxxxxxxxx>
<> <From: "Andrew M. Saucci, Jr." <spam-only@xxxxxxxxxxxxxxxx>
<> <Subject: Setup could not configure the default settings for Remote
<> Assistance
<> <Date: Tue, 1 May 2007 13:56:21 -0400
<> <Lines: 72
<> <Organization: 2000 Computer Solutions, Inc.
<> <X-Priority: 3
<> <X-MSMail-Priority: Normal
<> <X-Newsreader: Microsoft Outlook Express 6.00.2800.1807
<> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1896
<> <Message-ID: <ezPFJoBjHHA.4132@xxxxxxxxxxxxxxxxxxxx>
<> <Newsgroups: microsoft.public.windows.server.sbs
<> <NNTP-Posting-Host: mail.2csiliny.com 216.254.70.209
<> <Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP05.phx.gbl
<> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:33845
<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <
<> < Has anyone seen this error before? It seems to be so mysterious
<> that
<> <no one has posted about it on Google and Microsoft doesn't have a KB on
<it.
<> <I've tried reinstalling the Administration component several times and
<keep
<> <getting the same result. Here's my errorlog.txt:
<> <
<> <[05/01/07,11:11:20] Microsoft Integration: [2]
<> <ISetupDataFile::GetPropertyValue() failed for account information in
<> <ISetupManager::LoadPersistantComponentData(): filename = C:\Program
<> <Files\Microsoft Integration\Windows Small Business Server
<2003\REBOOT.INI,
<> <component ID =
<>
<<{829300FF-C155-11D2-92EF-00C04F79F1A8}\{DC3074B0-7DE8-43C5-B907-E9100CB5FF
F
<> 2
<> <}, property name = (null)
<> <[05/01/07,11:11:21] Microsoft Integration: [2]
<> <ISetupDataFile::GetPropertyValue() failed for account information in
<> <ISetupManager::LoadPersistantComponentData(): filename = C:\Program
<> <Files\Microsoft Integration\Windows Small Business Server
<2003\REBOOT.INI,
<> <component ID =
<>
<<{829300FF-C155-11D2-92EF-00C04F79F1A8}\{F333D98A-C152-11D2-92EF-00C04F79F1
A
<> 8
<> <}, property name = (null)
<> <[05/01/07,11:11:22] setup.exe: [2]
ISetupManager::AddGlobalCustomProperty
<> <failed in ISetupManager::LoadPersistantData()
<> <({df8ff64a-1967-4871-9e32-ca2f819bab81})
<> <[05/01/07,11:11:22] setup.exe: [2]
ISetupManager::AddGlobalCustomProperty
<> <failed in ISetupManager::LoadPersistantData()
<> <({c248d3e3-632d-4435-888a-83035c144737})
<> <[05/01/07,11:27:06] WizardUI: [2]
<ISetupManager::GetGlobalCustomProperty()
<> <failed in CPageBase::GetGlobalProperty(): GUID =
<> <{F205AE18-9D39-4E3C-A4BA-12FBA060ED91}
<> <[05/01/07,11:27:11] Licensing: [2] Copying sbsmor.chm failed (error =
5).
<> <Check for the file in %winroot%\help directory.
<> <[05/01/07,11:27:12] Licensing: [2] Copying sbslic.chm failed (error =
5).
<> <Check for the file in %winroot%\help directory.
<> <[05/01/07,11:27:12] Licensing: [2] Copying sbsart.chm failed (error =
5).
<> <Check for the file in %winroot%\help directory.
<> <[05/01/07,11:27:12] Licensing: [2] Copying sbsshared.chm failed (error =
<> 5).
<> <Check for the file in %winroot%\help directory.
<> <[05/01/07,11:27:15] Licensing: [2] FindLinkByTarget failed to find the
<> <licensing link with error [-2147024894].
<> <[05/01/07,11:27:15] Licensing: [2] UpdateLinkPath failed to update the
<> <licensing link with error [-2147024893].
<> <[05/01/07,11:27:24] WizardUI: [2]
<ISetupManager::GetGlobalCustomProperty()
<> <failed in CPageBase::GetGlobalProperty(): GUID =
<> <{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
<> <[05/01/07,11:27:24] WizardUI: [2]
<ISetupManager::GetGlobalCustomProperty()
<> <failed in CPageBase::GetGlobalProperty(): GUID =
<> <{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
<> <[05/01/07,11:27:30] WizardUI: [2]
<ISetupManager::GetGlobalCustomProperty()
<> <failed in CPageBase::GetGlobalProperty(): GUID =
<> <{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
<> <[05/01/07,11:27:36] WizardUI: [2]
<ISetupManager::GetGlobalCustomProperty()
<> <failed in CPageBase::GetGlobalProperty(): GUID =
<> <{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
<> <[05/01/07,11:27:43] WizardUI: [2]
<ISetupManager::GetGlobalCustomProperty()
<> <failed in CPageBase::GetGlobalProperty(): GUID =
<> <{FBCCE6F3-9E2D-464D-A4E7-12FBFD515395}
<> <[05/01/07,11:27:46] WizardUI: [2]
<ISetupManager::GetGlobalCustomProperty()
<> <failed in CPageBase::GetGlobalProperty(): GUID =
<> <{F205AE18-9D39-4E3C-A4BA-12FBA060ED91}
<> <[05/01/07,11:30:07] Administration: [2] Setup could not configure the
<> <default settings for Remote Assistance. This might indicate that a
<problem
<> <exists in your Windows Small Business Server 2003 installation. It is
<> <recommended that you run Setup again.
<> <[05/01/07,11:30:07] Administration: [2] Setting the Remote Assistance
<> Policy
<> <failed with error [0x80070003].
<> <[05/01/07,11:31:08] Client Deployment: [2] Failed to set DACL to
<C:\Program
<> <Files\Microsoft Windows Small Business Server\ClientSetup\Clients [1]
<> <[05/01/07,11:31:08] Client Deployment: [2] Failed to set DACL to
<> <C:\ClientApps [1]
<> <[05/01/07,11:38:45] Networking: [2] Failed to stop the POP3 Connector
<> <service with error [80070426].
<> <
<> <
<> <
<>
<
<
<

.

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