Re: Convincing the boss to move to Exchange

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A couple of comments. For 35 people, it would not be cost effective
to have hosted email seeing as you already have Exchange in house.
The biggest selling point for some of my business OWNERS for Exchange
is the seamlessness of Exchange, Outlook at the office, and Outlook
Web Access (some even have Outlook over RPC at home or on their
laptops). By seamless, I mean there is no duplication of emails, or
having some emails in one place and not another, etc.. shared
calendar is nice, and can eventually grow into Sharepoint for full
collaboration. You would spend more time supporting a 3rd party
software than you would for Exchange. Also, if you are using an
external email service, Exchange will actually REDUCE your workload in
that you would not be having to add and maintain 2 sets of users and
rights (1 with AD and 1 with email mail boxes). It is also gives you
better (and more) control over archiving and support than other
solutions. My clients that use POP3, I spend MORE time supporting
than Exchange (especially with 35 users, maybe not the case with 2 or
3, but definately with 35). Consider hiring a Small Business
Specialist to help offload some of your work so that you can spend
more time in more important areas of your job (like changing
lightbulbs! jk) Most of my clients are going with Managed Services
to offer less time spent on each PC and I even have a couple that are
about your size, with on staff IT person that we have either just
supported with help desk services, or, in one case, we have offloaded
their support and monitoring from them so that their IT person could
do more web design and web application support. We also handle their
software and hardare purchases, relieving them of that stress as well.


On May 2, 12:15 pm, "Merv Porter [SBS-MVP]"
<mwport@xxxxxxxxxxxxxxxxxxx> wrote:
You would be substituting Trend Micro for Symantec. So, you would need to
uninstall all Symantec AV stuff on the server and workstations, then install
Trend to server and, finally, install it to the workstations. While this
may at first seem like a daunting task, it's really not that bad. And you
may find, as I did, that the support you get from Trend Micro is far
superior to Symantec for less of a total cost of ownership. You should look
at yearly renewal (maintenance) costs for Trend Micro vs Symantec. I think
you may see a cost savings by switching to Trend Micro.

--
Merv Porter [SBS-MVP]
============================

"Mike" <M...@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message

news:F8609D65-C5E7-43C2-829B-0F490D40D2B5@xxxxxxxxxxxxxxxx



Merv,

Yes you are right. I can't get the Mail Security Suite from Techsoup. I
do
have a couple of other sites I purchase from that can get me software
cheaper
than retail, but I haven't gotten an answer back if I can get a better
price,
so I will keep looking at Trend.
Will Trend for Exchange work with Symantec Corporate AV? I don't have to
change that, do I?

Thanks,
Mike

"Merv Porter [SBS-MVP]" wrote:

Symantec will work but you have to have their Mail Security Suite to
cover
Exchange (in addition to their Corporate AV package). While websites
like
Techsoup (www.techsoup.com) are great for cheap software for non-profits,
you can only get the Symantec Corporate Edition AV at the deep discount
rate
from them. You have to go elsewhere for the Symantec Mail Security
package.

Trend Micro CSM Security for SMB includes all the bells and whistles in
one
package. If you're a 501C3 non-profit, you can get the Academic
pricing.:

Academic/Government Client/Server Messaging Security SMB 26-50 User
http://www.provantage.com/trend-micro-academic-licenses-cmna0027~7TRE...

Academic/Government Client/Server/Messaging Suite SMB for Windows Media
Pack
http://www.provantage.com/trend-micro-academic-cmza0001~7TREG00V.htm

Academic/Government Client/Server Messaging Security SMB Maintenance
26-50
User
http://www.provantage.com/trend-micro-academic-licenses-cmra0021~7TRE...

You can also download a trial version of CSM Security for SMB
http://us.trendmicro.com/us/products/sb/client-server-messaging-for-s...

You can also get the guides and manual here:
http://www.trendmicro.com/download/product.asp?productid=39

--
Merv Porter [SBS-MVP]
============================

"Mike" <M...@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:EE65B71B-B692-40F7-98C5-D4C861E19866@xxxxxxxxxxxxxxxx
Chris,

This makes me feel somewhat better. I had heard from others that it
wasn't
that hard or time consuming to administer after set up is done. Any
books/articles to recommend I read?
Also, you mention Antivirus/Anti-Spam/Anti-Phishing solution for
Exchange,
and you mention Trend Micro. I am currently using Symantec Corporate
AV,
would their Exchange solution work? I also am using BackupExec for
backups
and I guess would need their Exchange backup solution. By the way,
I'm
not
married to Symantec products, but as a non-profit I can purchase them
typically signifcantly cheaper than other vendors products. Any
advice?

Thanks,

Mike

"Cris Hanna [SBS-MVP]" wrote:

Mike,
Of course our responses are some what slanted ;-)

There are basically 3 players in the business email server: Exchange,
GroupWise, Lotus Notes
I'd venture to say that Exchange is in far more companies than the
other
two

You're boss is asking for a tool that allows true collaboration
between
workers. Exchange is much more than just an email server

The only time involved is the actual setup and configuration. Then
there's
no day to day maintenance

You will need an Antivirus/Anti-Spam/Anti-Phishing solution designed
for
Exchange
Trend Micros Client/Server/Messaging for SMB 3.6 is Great, typical
install
is like 30 minutes. Auto installs to workstations
Exchange SP2 also includes an updated IMF (Intelligent Message Filter)
And if your users carry Windows Mobile 5 (or 6) devices, you can take
advantage of direct push technology for email directly to these
devices,
including calendar and contact synch

Exchange Server puts you/your organization in control. Pop3/3rdparty
solutions etc, do not

--
Cris Hanna [SBS-MVP]
-------------------------------------------------
Microsoft MVPs
Independent Experts (MVPs do not work for MS)
Real World Answers
---------------------------------------------------------
Please do not contact me directly regarding issues

"Mike" <M...@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:1395A566-C44C-417E-B1A4-5C00C1CF6870@xxxxxxxxxxxxxxxx
Merv,

Thanks for the response. My responses below.

Mike

"Merv Porter [SBS-MVP]" wrote:

Actually you're "small organization" isn't really that small and
fits
perfectly into the Small Business Server arena (including the use
of
Exchange 2003).

I guess that all depends on your definition of small. I used to
work
for
a
company with 12,000 employees, and I had a team of 5 IT workers
supporting
about 600 people.

Now, I'm the only IT guy working for a 35 person non-profit. It's
small
compared to where I was, but I would agree, it's not that small. We
are
using SBS 2003 ( as well as 2 other servers) and I have Exchange SP2
installed, but we currently aren't using it.

What 3rd party software are you looking at? (POP3 software?)

I've looked a bit at officecalendar.com and other solutions on
slipstick.

Will you be hosting your own mail server or having your mail hosted
at
a
3rd
party (like you ISP)?

Most questions I have seen answered on this say not to use pop3, but
use
SMTP and host your own mail. Most posts I read say that pop3
connectors
are
unreliable. Currently our e-mail is hosted by our ISP, but when you
are
traveling you can only access e-mail still on the server, and we
don't
have
access to contacts/calendar, etc. We are also having trouble with
spam,
and
our ISP doesn't have any spam controls, so I think Exchange will
allow
me
to
provide something there.

How do you back up your mail (or how will you back it up with your
3rd
party
software)?

Currently our PST files are stored on a network share. I know it's
not
supported by MS, but it seems to work fine, and I can backup the
network
share to tape. If I use Exchange, I suppose I would buy the backup
exec
Exchange option.

What kind of "admin time" fears does he have? (are these based on
some
past
bad experience)?

No, no bad experience that I am aware of. It's just that as the
only
IT
guy, I get stretched pretty thin right now anyway. I take care of
all
servers/workstations/remote offices/building maintenance at 3
buildings
(yes,
I have to change light bulbs occasionally), client support, web
site,
and
other software apps. We also rent office space, conference rooms
for
video
conferencing, and I'm involved in all of that. I think it's just a
concern
that if we are hosting our own e-mail, that it might require a few
hours a
week to maintain, which I don't really have to spare.
I don't think it would be that much more work, but I'm seeking
opinions.

--
Merv Porter [SBS-MVP]
============================

"Mike" <M...@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:28E4F354-DA27-40F0-A2B8-BDA307575AD4@xxxxxxxxxxxxxxxx
Folks,

We are a small organization (35 users) and are using SBS 2003,
and
I
want
to convince the boss that Exchange is what we should do. He
wants
shared
calendaring, but is concerned about the admin time required for
Exchange,
and
has me looking for 3rd party software. I have a meeting with him
next
week.
What arguments would you use to move to Exchange? He travels a
lot,
and I
have told him he can have access to all of his mail from
anywhere,
but
he's
not convinced about that. Any advice?

Mike- Hide quoted text -

- Show quoted text -


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