RE: Synching with Exchange server from inside and outside the network

Hi Paul,

Thanks for posting here.

From the description, I understand the issue is that you cannot internally
synchronize your Pocket PC with Outlook (client sync). If I am off base,
please don't hesitate to let me know.

Can you synchronize your Pocket PC with Exchange server externally (server
sync)? As you said,you can configure activesync to
sync with the MS Small Business Server by its internal name(FQDN). Do you
mean the external sync work fine? Please confirm with me.

SBS 2003 supports ActiveSync via a client, or Server ActiveSync if you have
remote connectivity to the server via the PDA. For example, you could use a
Pocket PC Phone Edition 2003 device, or SmartPhone to use Server ActiveSync
to sync your Inbox, Calendar, and/or Contacts.

I.If you are using client ActiveSync, as this feature is closely related to
the Pocket PC model you are using and the manufacturer's design, please
contact the Pocket PC provider or the Microsoft public Pocket PC newsgroup
for assistance.

This is in order to make sure that this issue is efficiently addressed. we
donot support client Activesync,only support sync with SBS server
directly(Server ActiveSync).Thank you for your understanding.

II.If you are using Server ActiveSync, please check the following points to
work further on this issue.

1. When running the CEICW, ensure to check the OMA (Outlook Mobile Access)
option in the "Web Services Configuration" page, this will configure the
System to allow OMA and "Server ActiveSync" access from the Internet. Note
that if you installed ISA on the SBS 2K3, please do run the CEICW again to
re-allow OMA.

2. The client host machine must be configured using the SBS Set Up Computer
Wizard. During the Set Up Computer Wizard, the option to install ActiveSync
3.7 must be configured as well. If this is pushed to the client machine,
then there will be an option in the Start Menu called Mobile Device
Configuration. Then, it should be able to provision your phone or PPC
(including installing the certificat) so that the Server ActiveSync works.

Regarding the detailed steps to configure mobile device to sync with SBS
2003,Please refer to the following article.

Step-by-Step Guide to Deploying Windows Mobile-based Devices with Microsoft
Exchange Server 2003 SP2

http://www.microsoft.com/technet/itsolutions/mobile/deploy/msfp_2.mspx

Deploying Windows Mobile 2002 with Windows Small Business Server 2003

http://www.microsoft.com/downloads/details.aspx?FamilyId=401CC9FD-4CC5-43C9-
9309-70798F7BA611&displaylang=en

Deploying Windows Mobile 5.0 with Windows Small Business Server 2003

http://www.microsoft.com/downloads/details.aspx?FamilyID=8be70d72-1e5a-4128-
a30c-dafeeb43544d&displaylang=en


I appreciate your time. I am happy to be of assistance and look forward to
your reply.


Have a nice day!

Best regards,

Jacky Luo (MSFT)
Microsoft CSS Online Newsgroup Support

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