Re: Can't Logon
- From: chad <slidellinternational@xxxxxxxxx>
- Date: 1 May 2007 08:47:55 -0700
On Apr 30, 11:45 pm, v-rob...@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
wrote:
Hi Chad,
Thanks for posting in our newsgroup and also for Robert's input.
From your description, I know that your client cannot logon your Terminal
Server and get the error message "user must be part of the Remote Desktop
Users Group" If I am off-base, please don't hesitate to let me know.
Please take the following steps to see if the problem can be resolved:
Step 1: Chick if the problematic user is in the Remote Web Workplace Users
group.
Step 2: Please try running the Change User Permissions wizard to apply a
user template to the user.
Note: Suppose this user is domain user.
1. Open Server Management and click Users.
2. Click Change User Permission and then click Next.
3. Click User Template, select "Replace any previous permissions granted to
the uses", and then click Next.
4. Click problematic user account, click Add,
5. Click Next and then click Finish.
6. Please check again.
Step3: Check Default Domain Policy
1. Please run gpmc.msc command.
2. Right click Default Domain Policy and click Edit.
3. Migrate to Computer Configuration -> Windows Settings ->
Security Settings -> Local Policies -> User Rights Assignment- "Allow logon
through Terminal Services". Then add the problematic user in the list.
4. Run gpupdate /force on the client and try again.
Step 4: Configuration on the TS server.
To set custom Terminal Services connection permissions:
1. Click Start, point to Programs, point to Administrative Tools, and then
click Terminal Services Configuration.
2. Open the Connections folder.
3. Right-click the connection (RDP-TCP), and then click Properties.
4. On the Permissions tab, add the specific user that needs access to this
connection.
5. Click OK and then try again.
Hope the information helps.
If the problem persists, please help me collect the following information
for further research:
Collect Screen shot of the error massage and sent to v-rob...@xxxxxxxxxxx
with subject: 38987088-Can't Logon.
I am looking forward to hear from you.
If you need further assistance, please don't hesitate to let me know.
Best regards,
Robert Li(MSFT)
Microsoft CSS Online Newsgroup Support
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--------------------
<From: "Robert L [MVP - Networking]" <nore...@xxxxxxxxxxx>
<References: <1177981184.707848.147...@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
<Subject: Re: Can't Logon
<Date: Mon, 30 Apr 2007 04:22:04 -0500
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<
<Is this server also DC? This troubleshooting may help,
<You must be granted the allow log on through TSIf you are not a member of
the Remote Desktop Users group or another group ... or if the Remote
Desktop User Group does not have this right, you must be ...
< http://www.chicagotech.net/RemoteAccess/ts15.htm
<Bob Lin, MS-MVP, MCSE & CNE
<Networking, Internet, Routing, VPN Troubleshooting onhttp://www.ChicagoTech.net
<How to Setup Windows, Network, VPN & Remote Access onhttp://www.HowToNetworking.com
< "chad" <slidellinternatio...@xxxxxxxxx> wrote in messagenews:1177981184.707848.147550@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
< I know this is a Terminal Services question, but I think that being
< that I have an SBS 2003 DC it makes a difference.
< I have one user that cannot log onto our Terminal Server. I look at
< his permissions and memberships in AD, and they are EXACTLY the same
< as the folks that can logon. Yet I keep getting the message that the
< user must be part of the Remote Desktop Users Group. The user is a
< part of this group. The server was upgraded from SBS 2000 so maybe
< this has something to do with it. Can anyone help?
<
It's not a DC. The strange thing is that I made those changes, and now
not even the administrator can log on without that same message coming
up!
.
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