RE: Strange E-Mail Bounce Activity



Hello Andrew,

Thank you for posting here.

According to your description, I understand that you get NDR when you send
email at home via VPN connection. If I have misunderstood the problem,
please don't hesitate to let me know.

Before we go any further, please let me know the following information so
that we can understand your situation more clearly.

1. How did you send the problematic e-mail? Did you send the mail Via RPC
over HTTP in Outlook? Or, you do not change any thing when you move the
client from office to home?

2. The user account is an exchange account or a POP3 account? How do you
set the mail account?

3. Does the problem happen when you send the email to internal mailbox?

4. Please try to disconnect VPN and then reconnect. Does the issue will
reproduce?

5. Please save the DNR as eml file and send to me at v-terliu@xxxxxxxxxxxxx

6. Gather tracking log:
a. Open Exchange System Manager, navigate to Servers\ServerName.
Right-click it and choose 'Properties'. Check 'Enable message tracking' and
'Enable subject logging and display' options.

b. Make sure all the queue is cleaned up in ' C:\Program
Files\Exchsrvr\Mailroot\vsi 1'.

c. Please try to reproduce the issue on the client, then gather the message
tracking logging and send it to me directly.

7. Please send me an Exchange MPS report.

a. Visit
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_Exchange.EXE to download the file.
b. Run the MPSRPT_Exchange.EXE on the server box.
c. Wait for 10~15 minutes.
d. Open Windows explorer, navigate to %SYSTEMROOT%\MPSReports\Exchange\cab\
e. Send the .cab file directly to me at v-terliu@xxxxxxxxxxxxx

I appreciate your time and look forward to hearing from you.

Thanks and have a nice day!

Best regards,

Terence Liu(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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--------------------
| From: "rigseaton@xxxxxxxxxxxxxx" <rigseaton@xxxxxxxxxxxxxx>
| Newsgroups: microsoft.public.windows.server.sbs
| Subject: Strange E-Mail Bounce Activity
| Date: 26 Apr 2007 09:17:13 -0700
| Organization: http://groups.google.com
| Lines: 50
| Message-ID: <1177604233.730800.261580@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
| NNTP-Posting-Host: 82.153.118.55
| Mime-Version: 1.0
| Content-Type: text/plain; charset="iso-8859-1"
| X-Trace: posting.google.com 1177604242 22628 127.0.0.1 (26 Apr 2007
16:17:22 GMT)
| X-Complaints-To: groups-abuse@xxxxxxxxxx
| NNTP-Posting-Date: Thu, 26 Apr 2007 16:17:22 +0000 (UTC)
| User-Agent: G2/1.0
| X-HTTP-UserAgent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB;
rv:1.8.1.3) Gecko/20070309 Firefox/2.0.0.3,gzip(gfe),gzip(gfe)
| Complaints-To: groups-abuse@xxxxxxxxxx
| Injection-Info: t38g2000prd.googlegroups.com; posting-host=82.153.118.55;
| posting-account=8S6rVQ0AAAAqJF8wksYInGV16p4jM88_
| Path:
TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS02.phx.gbl!newsfeed0
0.sul.t-online.de!t-online.de!198.186.194.250.MISMATCH!transit3.readnews.com
!news-out.readnews.com!postnews.google.com!t38g2000prd.googlegroups.com!not-
for-mail
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:32831
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Hi,
|
| Was wondering if someone could help me on a problem I am experiencing.
|
| I have a client who has a SBS server with exchange on. When in the
| office (connected to the LAN), everything is fine. When the user goes
| home, he connects to the VPN (RRAS).
|
| The first e-mail he sends always bounces with the following message:
|
| Your message did not reach some or all of the intended recipients.
|
|
|
| Subject: XXXXX
|
| Sent: 17/04/2007 20:17
|
|
|
| The following recipient(s) could not be reached:
|
|
|
| 'XXXXX' on 17/04/2007 20:17
|
| 554 <XXXXX@xxxxxxxx>: Recipient address rejected: Access
| denied
|
|
|
| 'XXXXXX' on 17/04/2007 20:17
|
| 554 <fXXXXXX@xxxxxxxxx>: Recipient address rejected:
| Access denied
|
| However, once the first e-mail has bounced, the rest of the e-mails go
| through fine. This is an isolated issue, as other users can send via
| the VPN fine.
|
| The SMTP is setup to forward all mail through the following smart
| hosts. Using 2003 SBS R2, with Outlook 2003 as a client. E-mail server
| is obvoiusly Exchange.
|
| Any thoughts or suggestions would be gratefully received,
|
| Regards,
|
| Andrew.
|
|

.



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