RE: 401.2 Errors
- From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
- Date: Fri, 27 Apr 2007 09:27:40 GMT
Hi Ripley,
Thanks for posting in our newsgroup.
From your description, I know that after you applied IE 7 on SBS server,some clients cannot visit companyweb. If I am off-base, please don't
hesitate to let me know.
Please let me know the following information to make the situation more
clearly:
1. Do the users have the same problem visiting other websites such as RWW
and OWA?
2. What the version on the IE on Windows 2000 clients?
3. What the detail error message in IE brewer when you check Bypass proxy
server for local addresses?
4. Ping comanyweb, does the result point to the SBS internal Nic's IP
address"
5. What's the version of SBS server?
Please take the following steps to see if the problem can be resolved:
Step 1: Please take your time to rerun CEICW wizard. This wizard helps to
configure network and website correctly.
To do this:
1. Click Start, click Server Management. Click To Do List and then click
"Connect to the Internet". Click Next, and go through the Internet option.
2. Select Enable firewall and click Next.
3. On the Web Services Configuration page shows, select item according to
your enviroment. Click Next.
4. On the Web Server Certificate page shows. Select "Create a new Web
server certificate", and type your FQDN (mail.domain.com) in the "Web
server name" text box. Click Next.
IMPORTANT: The FQDN that you type in the "Web server name" box must be the
same name that you use to connect to the Web site from the Internet. For
example, if the URL that you use to connect to the RWW is
https://server.contoso.com/remote, type "server.contoso.com" (without the
quotation marks) in the "Web server name" box. If you use
http://ipaddress/remote to access RWW, type the public IP address in the
"Web server name".
5. Go through the steps to finish the wizard.
For more information, please refer to:
825763 How to configure Internet access in Windows Small Business Server
2003
http://support.microsoft.com/?id=825763
Step 2: Please change the IE setting:
1. Open IE brower.
2. Click Tools->Internet Options->Local intranet->Custom level.
3. Click Automatic logon with current user name and password.
4. Click OK.
5. Click Sites and then click Advanded.
6. Input http://companyweb and click OK three times.
Step 3: Configure proxy server settings for the Web browser
1. Start Internet Explorer.
2. On the Tools menu, click Internet Options, and then click the
Connections tab.
3. In the Dial-up and Virtual Private Network settings list, click the
connection that you want to configure, and then click Settings.
4. Under Proxy Server, click Advanced.
5. In the Exceptions box, type the URL http://companyweb.
6. Click OK, click OK, and then click OK.
For more information, please refer to:
You receive a "You are not authorized to view this page" error message when
you connect to the SharePoint Central Administration page in Windows
SharePoint Services
http://support.microsoft.com/?ID=829065
If the problem persists, please help me collect the following information
for further research:
1. Collect IIS Log:
1) On Exchange Serves, open IIS MMC, right click Default Web Site and then
click Properties.
2) Click Website tab and then check Enable loggin
3) Stop the Default Website and RENAME the existing IIS log files under
C:\WINDOWS\system32\LogFiles\W3SVC1.
4) Restart the Default Website and reproduce the problem, which will
generate new IIS log file with the exact error.
5). Go to the following folder on Exchange Server:
C:\WINDOWS\system32\LogFiles\W3SVC
2.Collect IIS Metabase
1) On Exchange Server, install .NET Framework Version 1.1:
http://www.microsoft.com/downloads/details.aspx?FamilyID=262d25e3-f589-4842-
8157-034d1e7cf3a3&DisplayLang=en.
2) Install MBExplorer by installing IIS 6 Resource Kit Tools:
http://www.microsoft.com/downloads/details.aspx?FamilyId=56FC92EE-A71A-4C73-
B628-ADE629C89499&displaylang=en.
3) Once it is installed, access it from Start, Programs, IIS Resources,
Metabase Explorer.
4) In the left pane, right click ''LM'' (under your server computer name)
to choose ''Export to file'', and then save it as IIS.mbk.
5) Compress this mbk file and send it to me for analysis. Please let me
know the password if you set on this iis mbk file.
Please send the information to v-robeli@xxxxxxxxxxxxx with subject:
38925791-401.2 Errors.
For your question 1, by default the option by pass proxy for local address
is selected, this reduces the network traffic from intranet to SBS server.
The problem is very strange and we are troublingshooting this.
I am looking forward to here from you.
If you need further assistance, please don't hesitate to let me know.
Best regards,
Robert Li(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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<Subject: 401.2 Errors
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<I have a SBS 2003 server which has just been updated with IE7 (following
an
<auto update). Our internet connection slowed to a halt and we were advised
by
<our ISP to remove IE7 as this could be the cause of the problems. Much as
I
<had my doubts, they insisted. So I removed IE7.
<
<This made no effect, in fact a 5th restart of the ISP's router ultimately
<solved the problem. I then reinstalled IE7 on the SBS 2003 server again.
<
<Since doing all of this, our Intranet site's access as gone a bit haywire.
<Before all of this, all clients had IE LAN Settings as Proxy: sbs 2003
server
<name, Port: 8080, "Bypass proxy server for local addresses" TICKED, and in
<the Advanced options "use the same proxy for all" was TICKED and the
<exceptions listed were 192.168* (which is our LAN range).
<
<But with these settings nobody could get on the Intranet
<(http://companyweb). We all just got Page cannot be displayed. We CAN
however
<get the site to launch if we UNTICK the option "bypass proxy server for
local
<addresses". However, this only seems to work for installations of IE6
<upwards. Those that still fail receive this message:
<--------------------------------------------------------------------
<You do not have permission to view this directory or page using the
<credentials that you supplied because your Web browser is sending a
<WWW-Authenticate header field that the Web server is not configured to
<accept.
<
<HTTP Error 401.2 - Unauthorized: Access is denied due to server
configuration.
<Internet Information Services (IIS)
<-----------------------------------------------------------------------
<
<Question 1 is why has this config changed, and why do we have to have the
<"bypass proxy server" setting UNTICKED? Surely it should be ticked?
<
<Question 2 is how can I get my Windows 2000 clients to be able to see the
<Intranet?
<
<Anyone's help would be greatly appreciated.
<
.
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