Re: DNS failing on SBS2003

Hello Mike,

Thank you for posting here.

According to your post, I understand that you found that you receive
Hardware error when ping a computer from the SBS Server while other
computers can ping and the DNS can not work. If I am off-base on that,
please let me know.

The DNS can not work because the SBS network does not work.

Regarding the problem about Hardware Error, I suspect that there is a
hardware problem. However, let's first check it as following:

1. Please check if the Hardware Error message occurs when you PING any
computers in the LAN or only when you ping a specific computer.
2. Please check if all the client computers can ping the SBS Server's LAN
IP address when the problem happen.

Please install the Network Monitor (Add/remove Windows
Components\Management and monitoring tools), run the application, monitor
the LAN interface (You can select Capture -> Network, select the LAN
interface), then use PING to repro the issue. Stop the Network Monitor,
email me the network trace log.

Then please download the Network Edition of MPS_Report tool from
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_NETWORK.EXE, run it on the SBS Server. Email me the
%COMPUTERNAME%_MPSReports_.CAB file which is under the
%systemroot%\MPSReports\Setup\Lite\Cab directory.

You can send the files to me at v-terliu@xxxxxxxxxxxxxx

Additional Info:

Generally, this issue may occur if

1. Invalid Routing Table.
2. Corrupted TCP/IP stack.
3. Failed NIC.

We may need to:
1. Check the routing table for mis-configured routes. Specifically, look
for a route that may point to a host rather than to a network.

2. There may be problems with the TCP/IP stack where it will have to be
removed and reinstalled. Ensure the machine is rebooted after TCP/IP is
removed. To reinstall TCP/IP on SBS Server 2003, please refer to following
article:

325356 How to remove and reinstall TCP/IP on a Windows Server 2003 domain
http://support.microsoft.com/?id=325356

3. If the steps above and reinstalling TCP/IP does not help, it may be a
problem of the NIC. I suggest you replace a NIC and check how everything is
going.

NOTE: After you reinstalled TCP/IP or replaced the NIC, I suggest you
re-run the "Connect to the Internet" wizard.

Hope these steps will give you some help.

Thanks and have a nice day!

Best regards,

Terence Liu(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

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--------------------
| Thread-Topic: DNS failing on SBS2003
| thread-index: AceGuoMlNAXsvbzyRciyo/AsSF6isg==
| X-WBNR-Posting-Host: 208.127.71.7
| From: =?Utf-8?B?TWlrZSBSYXVzY2g=?= <MikeRausch@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <DE21BCA0-F0CC-421A-9954-14751DD1CA94@xxxxxxxxxxxxx>
<E91D61C3-F77A-422F-BA91-53F6A70C40DA@xxxxxxxxxxxxx>
| Subject: Re: DNS failing on SBS2003
| Date: Tue, 24 Apr 2007 14:50:02 -0700
| Lines: 37
| Message-ID: <E8C48452-9D7D-4E0E-A66D-0704D1D2ECF7@xxxxxxxxxxxxx>
| MIME-Version: 1.0
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| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
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| Importance: normal
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| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:32441
| NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Using a 1GB Intel Etherexpress adapter. Still has problem.
|
| Mike
|
| "Cris Hanna [SBS-MVP]" wrote:
|
| > Do you have Broadcom nics in the server?
| > If so, make sure to get the latest drives...if that still doesn't solve
| > it...replace them(or ask the vendor to)
| >
| > --
| > Cris Hanna [SBS-MVP]
| > ------------------------------
| > Please do not contact me directly, only respond in the Newsgroups
| > MVPs do not work for Microsoft
| > ------------------------------
| > Send via Windows Mail on Vista Ultimate connected to SBS 2003 R2
| > "Mike Rausch" <MikeRausch@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
| > news:DE21BCA0-F0CC-421A-9954-14751DD1CA94@xxxxxxxxxxxxxxxx
| > > Have an SBS 2003 server fully service packed.
| > >
| > > DNS works most of the time correctly. About once a week, though, it
stops.
| > > The services are still running, but neither the server or the clients
| > > connected to it can resolve DNS. REstarting the server fixes the
problem
| > > until the next time it halts.
| > >
| > > When in error mode, the Simple DNS Query passes and the Recursive
Query
| > > fails.
| > >
| > > Also, when pinging an IP address outside the local network, ping
replies
| > > with a "hardware error" message.
| > >
| > > Where do you recommend I go from here?
| > >
| > > Thanks,
| > > Mike
| >
|

.

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