Re: SBS and BCM - positioning ?

Just to be clear it is not supported with the Office 2007 version.

It is supported with the Office 2003 version and there is a KB article and a
patch that must be applied

--
Cris Hanna [SBS-MVP]
-------------------------------------------------
Microsoft MVPs
Independent Experts (MVPs do not work for MS)
Real World Answers
---------------------------------------------------------
Please do not contact me directly regarding issues

"Mick Jennings" <MickJennings@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:E6A0656F-BE97-4B17-967C-A507504E6F2D@xxxxxxxxxxxxxxxx
OK, thanks Robert. I suspected that was the case. It seems one of those
strange juxtapositions though, which are bound to happen when a company
has
so many products. The functionality provided by BCM would be extremely
useful
to my clients (typical SBS clients) but isn't compatible with Exchange.

Do you know if this is planned with Exchange 2007 ? If not, how do I point
this out to Microsoft and suggest it ?

"Robert Li [MSFT]" wrote:

Hi Mick,

Thanks for posting in our newsgroup.

I am sorry for the delay response due to the weekend.

From your description, I know that you want to use Office Business
Contact
Manager with SBS Exchange. If I am off-base, please don't hesitate to let
me know.

Outlook with Business Contact Manager must be used in combination with a
POP3, IMAP, and HTML e-mail server. Outlook with Business Contact Manager
is not enabled when it is used in combination with Microsoft Exchange
Server or Microsoft Small Business Server configured for MAPI-based
e-mail.

We do not support the Business Contact Manager combination with Exchange
for MAPI account, so it is not possible to use Business Contact Manager
and
contacts in Exchange Public Folders. For more information, please refer
to
the internal KB article:

KB827126 Support information about Outlook 2003 with Business Contact
Manager

Microsoft Office Outlook 2007 with Business Contact Manager product
overview
http://office.microsoft.com/en-us/contactmanager/HA101656361033.aspx

Hope the information helps.

If you need further assistance, please don't hesitate to let me know.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the
corresponding
newsgroups so that they can be resolved in an efficient and timely
manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check
the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In
doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no
rights.

--------------------
<Thread-Topic: SBS and BCM - positioning ?
<thread-index: AceExUW3aT/yxUM4QFKzpk4SgTugXA==
<X-WBNR-Posting-Host: 82.69.59.57
<From: =?Utf-8?B?TWljayBKZW5uaW5ncw==?=
<MickJennings@xxxxxxxxxxxxxxxxxxxxxxxxx>
<Subject: SBS and BCM - positioning ?
<Date: Sun, 22 Apr 2007 03:02:01 -0700
<Lines: 21
<Message-ID: <C0FD1563-31CD-4E72-AF20-B0129DF3EE7D@xxxxxxxxxxxxx>
<MIME-Version: 1.0
<Content-Type: text/plain;
< charset="Utf-8"
<Content-Transfer-Encoding: 7bit
<X-Newsreader: Microsoft CDO for Windows 2000
<Content-Class: urn:content-classes:message
<Importance: normal
<Priority: normal
<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
<Newsgroups: microsoft.public.windows.server.sbs
<Path: TK2MSFTNGHUB02.phx.gbl
<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:31911
<NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
<X-Tomcat-NG: microsoft.public.windows.server.sbs
<
<Hi all,
<
<I just wondered how people see the use of Office Business Contact
Manager
<versus SBS Exchange ?
<
<As a long-time user of Exchange I have always heartily recommended
<centralising storage of business contacts under a central public folder.
I
<can then use this to pull out mailing lists etc and the team can manage
their
<contacts as part of the central exchange database.
<
<However, I've recently moved to Office 2007 and as part of that I've
taken
a
<look at Business Contact Manager. It has some features I like, not least
the
<ability to manage opportunities and pipelines but also the ability to
create
<marketing campaigns and monitor leads and win rates coming from those
<campaigns.
<
<I know that BCM stores it's data in a SQL Database, but I doubt that it
can
<map onto the Exchange store. I certainly haven't seen anything implying
that.
<
<So - is there a way of using the BCM functionality against Exchange
contacts
<? Will Exchange 2007 include the equivalent functionality ?
<




.

Relevant Pages

  • RE: Replication Status Error fffffc07
    ... Dismount the problematic public folder store through Exchange System ... please refer to the following Microsoft ... Microsoft Online Partner Support ... >When I use Exchange System Manager to see Replication Status ...
    (microsoft.public.exchange2000.admin)
  • RE: SBS and BCM - positioning ?
    ... Do you know if this is planned with Exchange 2007? ... I know that you want to use Office Business Contact ... Manager with SBS Exchange. ... is not enabled when it is used in combination with Microsoft Exchange ...
    (microsoft.public.windows.server.sbs)
  • RE: OMA-ActiveSynch broken - HTTP_403 and Cat: 1000 error: 0 error
    ... International Support: ... To continue working with me in the newsgroups, ... Microsoft CSS Online Newsgroup Support ... removed and had exchange service regenerate the Exchange related IIS ...
    (microsoft.public.windows.server.sbs)
  • Re: Exch 2003 & Win2003 sp1
    ... Microsoft Online Partner Support ... Microsoft technology partners in the United States and Canada. ... It is always strongly recommended that you fully backup the server, ... >> Configuration Wizard is run on an Exchange server on which Exchange ...
    (microsoft.public.exchange2000.general)
  • RE: Repairing / modyfing Exchange
    ... > Customer Service and Support for more immediate assistance. ... > This service gives you access to Microsoft technical support engineers who ... As you mentioned, you have reinstalled the Exchange, and overwrote the ... > database by using the old Server's database files, ...
    (microsoft.public.windows.server.sbs)