RE: SBS Web Remote Webworkplace Login
- From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
- Date: Fri, 20 Apr 2007 03:58:25 GMT
Hi Oliver,
Thanks for posting in our newsgroup.
From your description, I know that you cannot logon RWW. If I am off-base,please don't hesitate to let me know.
Please let me know the following to make the situation more clearly:
1. What's the detail error message when you input credential and the page
is redirected?
2. Do all users or some specific users have this problem?
3. When you visit from Internal, will the same issue occur?
4. Can the problematic users visit Exchange via Outlook?
Since I don't know the exact error message, I can only provide the
following information here:
Step 1: Please rerun CEICW, this helps up configure network and websites
correctly:
1. Click Start, click Server Management. Click To Do List and then click
"Connect to the Internet". Click Next, and go through the Internet option.
2. Select Enable firewall and click Next.
3. On the Web Services Configuration page shows, make sure Remote Work
Webplace is selected. Click Next.
Note: You can select other items according to your needs, for example:
Outlook Web Access, Business Website (wwwroot) and so on.
4. On the Web Server Certificate page shows. Select "Create a new Web
server certificate", and type your FQDN (mail.domain.com) in the "Web
server name" text box. Click Next.
IMPORTANT: The FQDN that you type in the "Web server name" box must be the
same name that you use to connect to the Web site from the Internet. For
example, if the URL that you use to connect to the RWW is
https://server.contoso.com/remote, type "server.contoso.com" (without the
quotation marks) in the "Web server name" box. If you use
http://ipaddress/remote to access RWW, type the public IP address in the
"Web server name".
5. Go through the steps to finish the wizard.
Step 2: Try to logon with the following username format:
user@xxxxxxxxxxx or contoso\user, will the same issue recur?
Step 3: If you get "You could not be logged on to Outlook Web Access. Make
sure your domain\user name and password are correct, and then try again."
Message, please take the steps in KB 843539.
You cannot use Outlook Web Access with forms-based authentication and you
receive a Store.exe e-mail alert message
http://support.microsoft.com/?id=843539
Step 4: If you get "Error: Access is denied", please refer to KB 293386.
HTTP 401 or 404 error messages when you access OWA implicitly or explicitly
http://support.microsoft.com/?id=293386
If the problem persists, please help me collect the following:
1. Screen shot of the error message when you try to logon RWW.
2. Collect IIS Log:
1) On Exchange Serves, open IIS MMC, right click Default Web Site and then
click Properties.
2) Click Website tab and then check Enable loggin
3) Stop the Default Website and RENAME the existing IIS log files under
C:\WINDOWS\system32\LogFiles\W3SVC1.
4) Restart the Default Website and reproduce the problem, which will
generate new IIS log file with the exact error.
5). Go to the following folder on Exchange Server:
C:\WINDOWS\system32\LogFiles\W3SVC
Please also let me know the logon name you tested
3.Collect IIS Metabase
1) On Exchange Server, install .NET Framework Version 1.1:
http://www.microsoft.com/downloads/details.aspx?FamilyID=262d25e3-f589-4842-
8157-034d1e7cf3a3&DisplayLang=en.
2) Install MBExplorer by installing IIS 6 Resource Kit Tools:
http://www.microsoft.com/downloads/details.aspx?FamilyId=56FC92EE-A71A-4C73-
B628-ADE629C89499&displaylang=en.
3) Once it is installed, access it from Start, Programs, IIS Resources,
Metabase Explorer.
4) In the left pane, right click ''LM'' (under your server computer name)
to choose ''Export to file'', and then save it as IIS.mbk.
5) Compress this mbk file and send it to me for analysis. Please let me
know the password if you set on this iis mbk file.
Please send the information to v-robeli@xxxxxxxxxxxxx with subject:
38824617-SBS Web Remote Webworkplace Login.
I am looking forward to here from you.
Have a nice weekend.
Best regards,
Robert Li(MSFT)
Microsoft CSS Online Newsgroup Support
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<We use a SBS 2003 R2. Everything works fine(e.g. OWA, Sharepoint,
<Companyweb). But if an Remote Web Workspace User tries to login the
webpage.
<He just can enter the login data, after pressing enter he gets redirect to
<the logon page an can repeat this unlimted. So we can't use the Web
<RemoteWorkspace.
<
<Anyone who can give me some hints is very welcome. Thanks in advance.
<
<Oliver
<
.
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