RE: Performance Report & backup log

Hi Paul,

Please check the Data Modified time of sbsbackuplog07.log on SBS server.

This log is located at c:\program files\microsoft windows small business
server\support\backup logs.

If that "16/11/2006 21:2141" or "18/04/2007 23:00" ?

Please also help me collect MPS Report, maybe I can find something helpful
in the report:

1) Download MPS report tool from:
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_SETUPPerf.EXE
2) Run the MPSRPT_SETUPPerf.exe on the server box.
3) Wait for 10~15 minutes.
4) Open Windows explorer, navigate to
%SYSTEMROOT%\MPSReports\Setup\Reports\cab\
5) Send the .cab file to us.

Please send to information to v-robeli@xxxxxxxxxxxxx with subject:
38425218-Performance Report & backup log.

I am looking forward to hear from you.

If you need further assistance, please don't hesitate to let me know.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
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please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
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<References: <DFDFFF75-2B8C-4A33-A7C5-31DF9F2E9918@xxxxxxxxxxxxx>
<2fPMtQEbHHA.468@xxxxxxxxxxxxxxxxxxxxxx>
<138AAF8A-FBDD-448D-BE2D-375963881193@xxxxxxxxxxxxx>
<ic$qGQTbHHA.4088@xxxxxxxxxxxxxxxxxxxxxx>
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<Content-Type: text/plain
<Content-Transfer-Encoding: 7bit
<From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
<Organization: Microsoft
<Date: Thu, 19 Apr 2007 11:34:52 GMT
<Subject: RE: Performance Report & backup log
<X-Tomcat-NG: microsoft.public.windows.server.sbs
<Message-ID: <xpp6CbngHHA.5272@xxxxxxxxxxxxxxxxxxxxxx>
<Newsgroups: microsoft.public.windows.server.sbs
<Lines: 406
<Path: TK2MSFTNGHUB02.phx.gbl
<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:31322
<NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
<
<Hi Paul,
<
<Thanks for updating.
<
<I made the same test as you did. The following is my result:
<
<Name Size Type Data
<sbsbackuplog02.log 3KB Text Document 4/19/2007 7:15 PM
<
<Data inside sbsbackuplog02.log
<
<4/19/2007 7:15 PM
<-------------------------------
<Date: 4/19/2007
<Time: 7:15 PM
<User: Administrator
<-------------------------------
<
<The two times should be equal.
<
<I am doing research on this issue and will get to you as soon as possible.

<Thanks for understanding.
<
<Best regards,
<
<Robert Li(MSFT)
<
<Microsoft CSS Online Newsgroup Support
<
<Get Secure! - www.microsoft.com/security
<
<=====================================================
<
<This newsgroup only focuses on SBS technical issues. If you have issues
<regarding other Microsoft products, you'd better post in the corresponding
<newsgroups so that they can be resolved in an efficient and timely manner.
<You can locate the newsgroup here:
<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<
<When opening a new thread via the web interface, we recommend you check
the
<"Notify me of replies" box to receive e-mail notifications when there are
<any updates in your thread. When responding to posts via your newsreader,
<please "Reply to Group" so that others may learn and benefit from your
<issue.
<
<Microsoft engineers can only focus on one issue per thread. Although we
<provide other information for your reference, we recommend you post
<different incidents in different threads to keep the thread clean. In
doing
<so, it will ensure your issues are resolved in a timely manner.
<
<For urgent issues, you may want to contact Microsoft CSS directly. Please
<check http://support.microsoft.com for regional support phone numbers.
<
<Any input or comments in this thread are highly appreciated.
<
<=====================================================
<
<This posting is provided "AS IS" with no warranties, and confers no rights.
<
<--------------------
<<Thread-Topic: Performance Report & backup log
<<thread-index: AceCTzsozR5w3Z3NR7emu9O6CAghDw==
<<X-WBNR-Posting-Host: 207.46.199.61
<<From: =?Utf-8?B?UGF1bA==?= <Paul@xxxxxxxxxxxxxxxxxxxxxxxxx>
<<References: <DFDFFF75-2B8C-4A33-A7C5-31DF9F2E9918@xxxxxxxxxxxxx>
<<2fPMtQEbHHA.468@xxxxxxxxxxxxxxxxxxxxxx>
<<138AAF8A-FBDD-448D-BE2D-375963881193@xxxxxxxxxxxxx>
<<ic$qGQTbHHA.4088@xxxxxxxxxxxxxxxxxxxxxx>
<<401BB1BC-2F59-4593-9D9D-B0CC878DB885@xxxxxxxxxxxxx>
<<#N0tNkMgHHA.6068@xxxxxxxxxxxxxxxxxxxxxx>
<<Subject: RE: Performance Report & backup log
<<Date: Wed, 18 Apr 2007 23:52:00 -0700
<<Lines: 336
<<Message-ID: <88DC6289-BB84-4316-9CE1-2DC1D12B9F17@xxxxxxxxxxxxx>
<<MIME-Version: 1.0
<<Content-Type: text/plain;
<< charset="Utf-8"
<<Content-Transfer-Encoding: 7bit
<<X-Newsreader: Microsoft CDO for Windows 2000
<<Content-Class: urn:content-classes:message
<<Importance: normal
<<Priority: normal
<<X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
<<Newsgroups: microsoft.public.windows.server.sbs
<<Path: TK2MSFTNGHUB02.phx.gbl
<<Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:31283
<<NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
<<X-Tomcat-NG: microsoft.public.windows.server.sbs
<<
<<Hi Robert,
<<I have a good example to take a screen shot of and email it somewhere as
<the
<<forum only accepts text.
<<Below is the jist of it but i can email a snapshot with three windows,
one
<<the server performance header, the extraction window showing the supposed
<<date of the file and the opened text file to show the actual date and
<data.
<<You can see that the report date is correct, the directory command shows
<the
<<incorrect date of November yet the text in the file states 18th of April
<<which is when the backup started. Strange i think.
<<
<<Thanks
<<Paul
<<
<<From: Triangle[SMTP:ADMINISTRATOR@]
<<Sent: Thursday, April 19, 2007 6:00:39 AM
<<
<<open log cab file window states or explorer window after extraction
states:
<<sbsbackuplog07.log 10KB Text Document 16/11/2006 21:2141
<<
<<Data contained in said file:
<<
<<18/04/2007 23:00
<<-------------------------------
<<Date: 18/04/2007
<<Time: 23:00
<<User: SYSTEM
<<-------------------------------
<<
<<Backup Runner started.
<<NTMS session started successfully.
<<EnumerateNtmsObject(NTMS_LIBRARY) succeeded.
<<
<<
<<
<<"Robert Li [MSFT]" wrote:
<<
<<> Hi Paul,
<<>
<<> Thanks for updating.
<<>
<<> Please give me the two different Data Modified times to me for further
<<> research.
<<>
<<> I am looking forward to hear from you.
<<>
<<> Have a nice day.
<<>
<<> Best regards,
<<>
<<> Robert Li(MSFT)
<<>
<<> Microsoft CSS Online Newsgroup Support
<<>
<<> Get Secure! - www.microsoft.com/security
<<>
<<> =====================================================
<<>
<<> This newsgroup only focuses on SBS technical issues. If you have issues
<<> regarding other Microsoft products, you'd better post in the
<corresponding
<<> newsgroups so that they can be resolved in an efficient and timely
<manner.
<<> You can locate the newsgroup here:
<<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<<>
<<> When opening a new thread via the web interface, we recommend you check
<the
<<> "Notify me of replies" box to receive e-mail notifications when there
<are
<<> any updates in your thread. When responding to posts via your
<newsreader,
<<> please "Reply to Group" so that others may learn and benefit from your
<<> issue.
<<>
<<> Microsoft engineers can only focus on one issue per thread. Although we
<<> provide other information for your reference, we recommend you post
<<> different incidents in different threads to keep the thread clean. In
<doing
<<> so, it will ensure your issues are resolved in a timely manner.
<<>
<<> For urgent issues, you may want to contact Microsoft CSS directly.
<Please
<<> check http://support.microsoft.com for regional support phone numbers.
<<>
<<> Any input or comments in this thread are highly appreciated.
<<>
<<> =====================================================
<<>
<<> This posting is provided "AS IS" with no warranties, and confers no
<rights.
<<>
<<> --------------------
<<> <Thread-Topic: Performance Report & backup log
<<> <thread-index: AceAC3tCUrYSiWdfTLat2a2nsLmvfw==
<<> <X-WBNR-Posting-Host: 86.20.89.245
<<> <From: =?Utf-8?B?UGF1bA==?= <Paul@xxxxxxxxxxxxxxxxxxxxxxxxx>
<<> <References: <DFDFFF75-2B8C-4A33-A7C5-31DF9F2E9918@xxxxxxxxxxxxx>
<<> <2fPMtQEbHHA.468@xxxxxxxxxxxxxxxxxxxxxx>
<<> <138AAF8A-FBDD-448D-BE2D-375963881193@xxxxxxxxxxxxx>
<<> <ic$qGQTbHHA.4088@xxxxxxxxxxxxxxxxxxxxxx>
<<> <Subject: RE: Performance Report & backup log
<<> <Date: Mon, 16 Apr 2007 02:42:00 -0700
<<> <Lines: 300
<<> <Message-ID: <401BB1BC-2F59-4593-9D9D-B0CC878DB885@xxxxxxxxxxxxx>
<<> <MIME-Version: 1.0
<<> <Content-Type: text/plain;
<<> < charset="Utf-8"
<<> <Content-Transfer-Encoding: 7bit
<<> <X-Newsreader: Microsoft CDO for Windows 2000
<<> <Content-Class: urn:content-classes:message
<<> <Importance: normal
<<> <Priority: normal
<<> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
<<> <Newsgroups: microsoft.public.windows.server.sbs
<<> <Path: TK2MSFTNGHUB02.phx.gbl
<<> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:30392
<<> <NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
<<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<<> <
<<> <Hi Robert Sorry but fell down stairs and have been out of action for
<<> several
<<> <weeks, just getting back to things and i will follow this with more
<details
<<> <Thanks again.
<<> <Paul
<<> <
<<> <"Robert Li [MSFT]" wrote:
<<> <
<<> <> Hi Paul,
<<> <>
<<> <> Thanks for updating.
<<> <>
<<> <> I made a test on my test machine. My result is just similar to you.
<<> <>
<<> <> I did the following:
<<> <>
<<> <> 1. Make a backup.
<<> <>
<<> <> 2. Browse the c:\program files\windows microsoft small business
<<> <> server\support\backup log
<<> <>
<<> <> The detail information of backup log:
<<> <>
<<> <> Sbsbackuplog08.log 4KB Text Document 3/23/2007/ 4:49 PM
A
<<> <>
<<> <> 3. Open Server Manage console and navigate to Monitoring and
<Reporting.
<<> <>
<<> <> 4. Click Change Server Status Report Setting.
<<> <>
<<> <> 5. Click Send Now. A Server Performance Report is sent out.
<<> <>
<<> <> 6. Logon to another machine and receive the mail.
<<> <>
<<> <> 7. Extract the attachment to desktop and find the following:
<<> <>
<<> <> Sbsbackuplog08.log 4KB Text Document 3/23/2007/ 3:41 PM
<A
<<> <> (This is the time when the backup begin).
<<> <>
<<> <> The Data Modified time is different, that seems to be by design.
<<> <>
<<> <> Please give me the two different Data Modified times to me for
<further
<<> <> research.
<<> <>
<<> <> I am looking forward to hear from you.
<<> <>
<<> <> Have a nice day.
<<> <>
<<> <> Best regards,
<<> <>
<<> <> Robert Li(MSFT)
<<> <>
<<> <> Microsoft CSS Online Newsgroup Support
<<> <>
<<> <> Get Secure! - www.microsoft.com/security
<<> <>
<<> <> =====================================================
<<> <>
<<> <> This newsgroup only focuses on SBS technical issues. If you have
<issues
<<> <> regarding other Microsoft products, you'd better post in the
<<> corresponding
<<> <> newsgroups so that they can be resolved in an efficient and timely
<<> manner.
<<> <> You can locate the newsgroup here:
<<> <> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<<> <>
<<> <> When opening a new thread via the web interface, we recommend you
<check
<<> the
<<> <> "Notify me of replies" box to receive e-mail notifications when
there
<<> are
<<> <> any updates in your thread. When responding to posts via your
<<> newsreader,
<<> <> please "Reply to Group" so that others may learn and benefit from
<your
<<> <> issue.
<<> <>
<<> <> Microsoft engineers can only focus on one issue per thread. Although
<we
<<> <> provide other information for your reference, we recommend you post
<<> <> different incidents in different threads to keep the thread clean.
In
<<> doing
<<> <> so, it will ensure your issues are resolved in a timely manner.
<<> <>
<<> <> For urgent issues, you may want to contact Microsoft CSS directly.
<<> Please
<<> <> check http://support.microsoft.com for regional support phone
numbers.
<<> <>
<<> <> Any input or comments in this thread are highly appreciated.
<<> <>
<<> <> =====================================================
<<> <>
<<> <> This posting is provided "AS IS" with no warranties, and confers no
<<> rights.
<<> <>
<<> <> --------------------
<<> <> <Thread-Topic: Performance Report & backup log
<<> <> <thread-index: AcdsZPMKlb5V067sQP6Gibm58/eS3A==
<<> <> <X-WBNR-Posting-Host: 86.20.89.245
<<> <> <From: =?Utf-8?B?UGF1bA==?= <Paul@xxxxxxxxxxxxxxxxxxxxxxxxx>
<<> <> <References: <DFDFFF75-2B8C-4A33-A7C5-31DF9F2E9918@xxxxxxxxxxxxx>
<<> <> <2fPMtQEbHHA.468@xxxxxxxxxxxxxxxxxxxxxx>
<<> <> <Subject: RE: Performance Report & backup log
<<> <> <Date: Thu, 22 Mar 2007 02:32:03 -0700
<<> <> <Lines: 171
<<> <> <Message-ID: <138AAF8A-FBDD-448D-BE2D-375963881193@xxxxxxxxxxxxx>
<<> <> <MIME-Version: 1.0
<<> <> <Content-Type: text/plain;
<<> <> < charset="Utf-8"
<<> <> <Content-Transfer-Encoding: 7bit
<<> <> <X-Newsreader: Microsoft CDO for Windows 2000
<<> <> <Content-Class: urn:content-classes:message
<<> <> <Importance: normal
<<> <> <Priority: normal
<<> <> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
<<> <> <Newsgroups: microsoft.public.windows.server.sbs
<<> <> <Path: TK2MSFTNGHUB02.phx.gbl
<<> <> <Xref: TK2MSFTNGHUB02.phx.gbl
<microsoft.public.windows.server.sbs:24541
<<> <> <NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
<<> <> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<<> <> <
<<> <> <Hi Robert
<<> <> <Thanks for the reply, with regards the the word wrong:
<<> <> <for example last nights backup produced a log file correctly in
<<> <> <c:\program files\windows microsoft small business
<server\support\backup
<<> <> log
<<> <> <files folder and also in the C:\Documents and Settings\SBS Backup
<<> <> User\Local
<<> <> <Settings\Application Data\Microsoft\Windows NT\NTBackup\data
<<> <> <This file was correct and had the correct date stamp on it. Yet
<when
<<> we
<<> <> <receive the performance report at 06:00 the date stamp was
<16/11/2006.
<<> <> <strange i know but where is it getting the date from as the
contents
<<> are
<<> <> <correct for last night if you open the file.
<<> <> <I believe we have reinstalled the monitor/performance features
<already
<<> do
<<> <> <you think we should run this again?
<<> <> <Cheers
<<> <> <Paul
<<> <> <"Robert Li [MSFT]" wrote:
<<> <> <
<<> <> <> Hi Paul,
<<> <> <>
<<> <> <> Thanks for posting in our newsgroup.
<<> <> <>
<<> <> <> From your description, I know that your SBS 2003 the performance
<<> reports
<<> <> <> have the backup log attached, but the file is the wrong one.
<<> <> <>
<<> <> <> Please let me know the following to make the situation more
<clearly:
<<> <> <>
<<> <> <> 1. You said "the file is attached correctly but the file itself
is
<<> the
<<> <> <> wrong one." what does the wrong mean here? Is the file corrupt?
<<> <> <>
<<> <> <> 2. Do all the performance reports have the same problem?
<<> <> <>
<<> <> <> Please take the following steps to narrow down this issue:
<<> <> <>
<<> <> <> Step 1: Please check the backup log files in the "C:\Program
<<> <> <> Files\Microsoft Windows Small Business Server\Support\Backup
Logs"
<<> <> folder.
<<> <> <> Do these backup logs have the same problem? If the logs have no
<<> problem,
<<> <> <> the problem may be caused by the configuration of Monitoring and
<<> <> Reporting
<<> <> <> services.
<<> <> <>
<<> <> <> Step 2: I strongly recommend you to rerun the CEICW. The Wizard
<helps
<<> us
<<> <> <> configure the settings for Monitoring and Report.
<<> <> <>
<<> <> <> For more information, please refer to:
<<> <> <> 825763 How to configure Internet access in Windows Small Business
<<> Server
<<> <> <> 2003
<<> <> <> http://support.microsoft.com/?id=825763
<<> <> <>
<<> <> <> Step 3: Please rerun the Set Up Monitoring Reports and Alerts
<wizard.
<<> <> <>
<<> <> <> 1. Open Server Management and Expand Monitoring and Reporting.
<<> <> <> 2. Click Set Up Monitoring Reports and Alerts and Click Next.
<<> <> <> 3. Select Receive a daily performance report in e-mail, View the
<<> usage
<<> <> <> report in Server Management and Receive a usage report in e-mail
<<> every
<<> <> <> other week. Click Next.
<<> <> <> 4. Input the E-mail address you want to send the report to and
<click
<<> <> Next.
<<> <> <> 5 Select a business owner to view the usage report and click Next.
<<> <> <> 6. Input an e-mail address to receive the notification of
<performance
<<> <> <> alerts and click Next.
<<> <> <> 7. Click Finish.
<<> <> <>
<<> <> <> Step 4: Please reinstall monitoring features to see if the
problem
<<> can
<<> <> be
<<> <> <> solved.
<<> <> <>
<<> <> <> 1. Open Server Management.
<<> <> <> 2. Click Monitoring and Reporting.
<<> <> <> 3. Click Set Up Monitoring Reports and Alerts.
<<> <> <> 4. Click Next and select Reinstall monitoring features.
<<> <> <> 5. Click Yes to confirm.
<<> <> <> 6. Follow the steps to complete the task.
<<> <> <> 7. Run configure Monitoring and Reporting wizard to configure the
<<> <> <> monitoring component.
<<> <> <>
<<> <> <> After doing these steps, the health monitor will be reconfigured
<and
<<> the
<<> <> <> SQL database will be reset. The original performance and usage
<data
<<> will
<<> <> be
<<> <> <> removed. The server will start to collect new counter value from
<the
<<> <> <> beginning.
<<> <> <>
<<> <> <> If the problem persists, please kindly collect the following
<<> information
<<> <> <> for further research:
<<> <> <>
<<> <> <> 1. A sample of performance report.
<<> <> <>
<<> <> <> 2. MPS Report
<<> <> <>
<<> <> <> 1) Download MPS report tool from:
<<> <> <>
<<> <>
<<>
<http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd
9
<<
<
<

.

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