Re: Plz help- tried all possible solutions- Outlook does not connect to Exchange
- From: serge <sergek@xxxxxxxxx>
- Date: 19 Apr 2007 13:34:53 -0700
On Apr 19, 4:00 pm, "SBS2K3 Admin" <bogus...@xxxxxxxxxxxxxxx> wrote:
Well according to the inofrmation you posted it does seem to be isolated to
the particular workstations. My first plan of action would be to compare an
ipconfig /all on a working and non working workstation.
"serge" <ser...@xxxxxxxxx> wrote in message
news:1177007976.592061.326020@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Please help,
I've been through numerous kb articles and posts on the newsgroups.
None of the solutions have helped so far.
It seems that 4 of the 30 computers on the network refuse to connect
to Exchange using Outlook 2003. 3 are XP Professional SP2 fully
patched and one is Windows 2000 SP4 fully patched. Clients also cannot
connect tohttp://companyweb/while everyone else is fine, although
they can browse documents and connect to network shares. Pinging the
name of SBS2k3 server just fine.
I get the following error when opening Outlook:
"The connection to the Microsoft Exchange Server is unavailable.
Outlook must be online or connected to complete this action."
In addition, applying computer settings and applying user settings
seem to take extremely long time. Things I've tried or solutions
followed.
1. Mainly the KB article here:http://support.microsoft.com/kb/325930.
Checked all the registry settings to no avail.
2. System Restore prior to the problem happening. Nothing changes.
3. Reset TCP/IPhttp://support.microsoft.com/kb/299357;also
reinstalled the tcp/ip
4. Refreshed IPSettings, flushed dns, re-registered dns
5. followed this article as well:
http://www.123together.com/Support/error_outlook_your_exchange_server...
6. When the users log in to other computers they are able to connect
to Exchange just fine, so it's just the 4 comptuers.
7. The client computers have a common error: "Windows cannot determine
the user or computer name. (The RPC server is unavailable) Group
Policy processing aborted.
Thank you,
Serge
SERVER:
Windows IP Configuration
Host Name . . . . . . . . . . . . : SERVERNAME
Primary Dns Suffix . . . . . . . : DOMAIN.local
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : DOMAIN.local
Ethernet adapter Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom BCM5708C NetXtreme II
GigE (NDIS
VBD Client)
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.111.4
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.111.1
DNS Servers . . . . . . . . . . . : 10.10.15.2
Primary WINS Server . . . . . . . : 10.10.15.2
NetBIOS over Tcpip. . . . . . . . : Disabled
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/1000 PT Server
Adapter #2
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 10.10.15.2
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 10.10.15.2
------------------------------------------------------------------------------------------------------------------------
WORKSTATION:
Windows IP Configuration
Host Name . . . . . . . . . . . . : COMPUTERNAME
Primary Dns Suffix . . . . . . . : DOMAIN.local
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : DOMAIN.local
DOMAIN.local
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . : DOMAIN.local
Description . . . . . . . . . . . : Broadcom NetXtreme 57xx
Gigabit Cont
roller
Physical Address. . . . . . . . . : 00-11-11-5A-59-6A
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 10.10.15.16
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.10.15.2
DHCP Server . . . . . . . . . . . : 10.10.15.2
DNS Servers . . . . . . . . . . . : 10.10.15.2
Primary WINS Server . . . . . . . : 10.10.15.2
Lease Obtained. . . . . . . . . . : Thursday, April 19, 2007
8:36:28 AM
Lease Expires . . . . . . . . . . : Friday, April 27, 2007
8:36:28 AM
When opening netdiag.exe, I get the error: "The procedure entry point
DnsGetPrimaryDomainName_UTF8 could not be located in the dynamic link
library DNSAPI.dl"
The ipconfig /all settings are exactly the same as the ones on the
working computers.
Perhaps I should give this piece of information as well: Last night
the server crashed, It restarted w/o really any reason. I went through
the Logs but didn't have time to really pinpoint the problem. As a
result of the crash, the Local Area Network NIC lost the IP address(It
said it had limited connectivity).I have an extra NIC, so I disabled
the other Broadcom NIC that had lost the connection, Enabled the Intel
Pro 1000 one, put in the manual IP of 10.10.15.2. Then re-ran the
Internet Connection Wizard. Everything started working again
perfectly. I've figured out that the problematic workstations were the
ones that had Outlook open during the time I reran the Internet
Connection Wizard. Hope this piece of info helps.
Thank you.
.
- Follow-Ups:
- References:
- Prev by Date: Re: DNS flaw
- Next by Date: Re: Issues with latest released patches from MS
- Previous by thread: Re: Plz help- tried all possible solutions- Outlook does not connect to Exchange
- Next by thread: Re: Plz help- tried all possible solutions- Outlook does not connect to Exchange
- Index(es):
Relevant Pages
|
