RE: New Problem SP1 can't find file specified
- From: v-jaluo@xxxxxxxxxxxxxxxxxxxx ("Jacky Luo [MSFT]")
- Date: Thu, 19 Apr 2007 09:20:20 GMT
Hi Bob,
Thanks for posting here.
From the description, I understand the issue is that you failed to installSBS 2003 SP1 with error message.If I am off base, please don't hesitate to
let me know.
Let us refer to the following steps to troubleshoot the issue:
Reregisterd the following files through start/run
Softpub.dll
Wintrust.dll
Initpki.dll
Urlmon.dll
regsvr32 Softpub.dll
regsvr32 Wintrust.dll
regsvr32 Initpki.dll
regsvr32 Urlmon.dll
To clarify the problem, would you please help me collect the following
information?
On which step during the SBS 2003 SP1 installation you encounter the
problem and what is the detailed error message you receive?
1.Install Windows Server 2003 Service Pack 1.
2.Install Windows SharePoint Services 2.0 Service Pack 1.
3.Install Exchange Server 2003 Service Pack 1.
4.Install Windows XP SP2 for Client Deployment.
5.Windows Small Business Server 2003 Service Pack 1.
Based on my knowledge, during the first 4 steps, you can logon as a normal
administrator with administrative privilege. However, when installing
Windows Small Business Server 2003 Service Pack 1
(http://go.microsoft.com/fwlink/?LinkId=47271), you must use the built-in
Administrator account. Please go ahead to check whether this address the
issue.
In addition, if the problem persists with the built-in Administrator
account, please collect the following logs for research:
1.For Windows Server 2003 SP1 installation failure: C:\Windows\svcpack.log.
2.For SharePoint Services SP1 installation:
%temp%\Ohotfix\OHotfix(0000x).log and OHotfix(0000x)_Msi.log.
3.For Exchange Server 2003 SP1 installation failure: C:\Exchange Server
Setup Progress.log.
4.For Windows XP SP2 for Client Deployment failure:
C:\Windows\KB891193.log.
5.For Windows Small Business Server 2003 SP1 failure:
1)C:\Windows\KB885918.log.
2)C:\Program Files\Microsoft Integration\Windows Small Business Server
2003\Logs.
Also regarding SBS SP1 installation, before we install the SBS 2003 SP1
onto the server, we need to make sure that the required components such as
Windows server 2003 SP1, Exchange 2003 SP1, WSS SP1 have been installed.
Please refer to the release note and double check the install procedure:
Regarding installation of SBS 2003 SP1, You just partly installed it, So I
strongly recommend you read the following documents since they are very
important for us to understand the installation process:
Instructions for Installing SP1 for Windows SBS - CD (Standard and Premium)
http://www.microsoft.com/downloads/details.aspx?FamilyID=d56a7675-27c1-445b-
a61f-007a30852ac6&DisplayLang=en
Instructions part of "Microsoft Windows Small Business Server 2003 Service
Pack 1 (SP1)"
http://www.microsoft.com/downloads/details.aspx?FamilyId=B6F8A4C0-B707-4161-
ADEB-44F1B756119F&displaylang=en
Release Notes for Windows Small Business Server 2003 SP1
http://download.microsoft.com/download/d/5/b/d5be2c2c-b1cb-47f8-9235-8cf8982
0139e/SBSRelNotes_WEB.htm
Service Pack 1 for Windows Small Business Server 2003, Standard Edition
http://download.microsoft.com/download/d/5/b/d5be2c2c-b1cb-47f8-9235-8cf8982
0139e/Readme_std.htm
Service Pack 1 for Windows Small Business Server 2003, Premium Edition
http://download.microsoft.com/download/d/5/b/d5be2c2c-b1cb-47f8-9235-8cf8982
0139e/Readme_prem.htm
If possible, I recommend you register to be a member of the forum on
Smallbizserver.Net, and then access the following web page:
This response contains a reference to a third party World Wide Web site.
Microsoft can make no representation concerning the content of these sites.
Microsoft is providing this information only as a convenience to you:
this is to inform you that Microsoft has not tested any software or
information found on these sites and therefore cannot make any
representations regarding the quality, safety, or suitability of any
software or information found there. There are inherent dangers in the use
of any software found on the Internet, and Microsoft cautions you to make
sure that you completely understand the risk before retrieving any software
on the Internet.
How to install Service Pack 1 for SBS 2003
http://www.smallbizserver.net/Default.aspx?tabid=266&ArticleType=ArticleView
&ArticleID=68&PageID=70
I appreciate your time. I am happy to be of assistance to you and look
forward to your reply.
Have a nice day!
Best regards,
Jacky Luo (MSFT)
Microsoft CSS Online Newsgroup Support
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