Re: Windows Server 2003 SBS - Event ID 2020 Error
- From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
- Date: Tue, 17 Apr 2007 11:12:36 GMT
Hi Owen,
Thanks for posting in our newsgroup.
From your description, I know that you get Event ID 2020 on SBS 2003Server. If I am off-base, please don't hesitate to let me know.
Please take the following steps to see if the problem can be rosoved:
Step 1: Based on my research, the problem is caused by some virus. Please
update your AV software to the latest signature and then scan the whole
system.
Step 2: Some hardware failure or third party software may trigged the
problem.
1. Click Start->Run...->type msconfig and press Enter.
2. Click Services tab and select Hide All Microsoft Services and Disable
All third party Services.
3. Click Startup tab and Disable All startup items.
4. Click OK and choose Restart.
5. After reboot, check whether the problem still occurs.
6. If there are no more problems, please use the above steps to enable
services and startup items one by one in order to figure out the root cause
of this issue.
If the problem still exist, please help to collect information for deep
research:
MPS Report
1) Download MPS report tool from:
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_SETUPPerf.EXE
2) Run the MPSRPT_SETUPPerf.exe on the server box.
3) Wait for 10~15 minutes.
4) Open Windows explorer, navigate to
%SYSTEMROOT%\MPSReports\Setup\Reports\cab\
5) Send the .cab file to v-jaluo@xxxxxxxxxxxxx with subject: 38781092-
Windows Server 2003 SBS - Event ID 2020 Error.
If you need further assistance, please don't hesitate to let me know.
Best regards,
Robert Li(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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=====================================================
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--------------------
<From: "Costas" <cpstechgroup@xxxxxxxxx>
<References: <A00381A4-622E-4CBD-9429-5EE422BA474E@xxxxxxxxxxxxx>
<In-Reply-To: <A00381A4-622E-4CBD-9429-5EE422BA474E@xxxxxxxxxxxxx>
<Subject: Re: Windows Server 2003 SBS - Event ID 2020 Error
<Date: Mon, 16 Apr 2007 10:54:38 -0400
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<You didn't supply the source of the error. Here is a list with some
<potential solutions http://www.eventid.net/display.asp?eventid=2020&source=
<
<Costas
<
<
<"Owen D" <Owen D@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
<news:A00381A4-622E-4CBD-9429-5EE422BA474E@xxxxxxxxxxxxxxxx
<> This error began to occur during the night when network was not active.
<> We
<> know of no cause. The result is that a server data is not accessible to
<> client and their applications.
<>
<> Reboot temporarily fixes the problem.
<>
<> Please advise any experience in dealing with this error
<
<
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