RE: roaming profile

Hi Frank,

How are things going on? Please kindly arrange your time to collect MPS
Report on a problematic workstation for me.

You said almost every user gets a "profile not found" every two days or so.
They retry and profile appears. Based on my research, I'd like to give you
the following suggestion:

Step 1: This problem can be caused if the autodisconnect on idle time is
configured. To workaround the issue, you can change the default time-out
period for the autodisconnect feature.

1. Click Start, click Run, type regedit and then click OK.
2. Locate and then click the following key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\lanmanserver\parameters
3. In the right pane, click the autodisconnect value, and then on the Edit
menu, click Modify. If the autodisconnect value does not exist, follow
these steps:
a. On the Edit menu, point to New, and then click REG_DWORD.
b. Type autodisconnect, and then press ENTER.
4. Click Hexadecimal.
5. In the Value data box, type ffffffff, and then click OK.

Please change the default time-out period for the autodisconnect feature of
the Server service, open a command prompt, type the following line, and
then press ENTER

net config server /autodisconnect:number

where number is the number of minutes that you want the server to wait
before it disconnects a mapped network drive. The maximum value for this
command is 65,535.

NOTE: If you set the autodisconnect value to 0 (zero), the autodisconnect
feature is not turned off, and the Server service disconnects mapped
network drives after only a few seconds of idle time.

To turn off the autodisconnect feature, open a command prompt, type the
following line, and then press ENTER:

net config server /autodisconnect:-1

Step 2: The issue may happen if the Power Saving feature is enabled on the
client's network card. Please check the following:

1. Go to the client. Open Device Manager (Right-click My Computer, and
click Manage and then locate the Device Manager branch).
2. Right-click your network card under the "network adapters" branch, and
click Properties.
3. Click the "Power Management" tab, and clear the check beside "Allow the
computer to turn off this device to save power".

I am looking forward to hear from you.

Have a nice weekend.


Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
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please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
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<From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
<Organization: Microsoft
<Date: Fri, 06 Apr 2007 11:17:03 GMT
<Subject: RE: roaming profile
<X-Tomcat-NG: microsoft.public.windows.server.sbs
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<
<Hi Frank,
<
<Thanks for updating.
<
<Please try the following steps
<
<Step 1: Based on my experience, the problem many be related to the
<performance of the SBS server. Please check if the Anti Virus or backup
<program is running when the problem occurs. If the server has high CPU and
<RAM usage, the net share may be unavailable from client side at the moment.
<
<Step 2: Please check when the error message "profile not found" appears,
<can the visit the companyweb or share folders on the SBS server. If you
<cannot, check the network collection.
<
<Please also kindly help me collect the MPS Report on the problematic
client
<computer. General speaking, when the profile cannot be found, the
<application log is written in the Event Viewer. When I get this MPS
Report,
<I can find something Valuable. Thanks for your time and cooperation.
<
<I am looking forward to hear from you.
<
<If you need further assistance, please don't hesitate to let me know
<
<Have a nice weekend.
<
<
<Best regards,
<
<Robert Li(MSFT)
<
<Microsoft CSS Online Newsgroup Support
<
<Get Secure! - www.microsoft.com/security
<
<=====================================================
<
<This newsgroup only focuses on SBS technical issues. If you have issues
<regarding other Microsoft products, you'd better post in the corresponding
<newsgroups so that they can be resolved in an efficient and timely manner.
<You can locate the newsgroup here:
<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<
<When opening a new thread via the web interface, we recommend you check
the
<"Notify me of replies" box to receive e-mail notifications when there are
<any updates in your thread. When responding to posts via your newsreader,
<please "Reply to Group" so that others may learn and benefit from your
<issue.
<
<Microsoft engineers can only focus on one issue per thread. Although we
<provide other information for your reference, we recommend you post
<different incidents in different threads to keep the thread clean. In
doing
<so, it will ensure your issues are resolved in a timely manner.
<
<For urgent issues, you may want to contact Microsoft CSS directly. Please
<check http://support.microsoft.com for regional support phone numbers.
<
<Any input or comments in this thread are highly appreciated.
<
<=====================================================
<
<This posting is provided "AS IS" with no warranties, and confers no rights.
<
<--------------------
<<X-Tomcat-ID: 217602207
<<References: <266154CF-8882-478D-9580-B28ACC03A224@xxxxxxxxxxxxx>
<<al7Lu6ddHHA.6068@xxxxxxxxxxxxxxxxxxxxxx>
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<<From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
<<Organization: Microsoft
<<Date: Thu, 05 Apr 2007 12:37:35 GMT
<<Subject: RE: roaming profile
<<X-Tomcat-NG: microsoft.public.windows.server.sbs
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<<
<<Hi Frank,
<<
<<Thanks for updating.
<<
<<After research the MPS Report on the server and userenv.log. I really
<<cannot find the cause of the problem. I notice the Event Viewer only has
<<logs for 3 April, since the problem occurs every two days or so, could
you
<<give me the more formation? Please also give me the MPS Report on problem
<<client as I required? Thanks for your understanding and time.
<<
<<Please also let me know when the issue occurs if the network shows to be
<<disconnected.
<<
<<I am looking forward to hear from you.
<<
<<If you need further assistance, please don't hesitate to let me know.
<<
<<Best regards,
<<
<<Robert Li(MSFT)
<<
<<Microsoft CSS Online Newsgroup Support
<<
<<Get Secure! - www.microsoft.com/security
<<
<<=====================================================
<<
<<This newsgroup only focuses on SBS technical issues. If you have issues
<<regarding other Microsoft products, you'd better post in the
corresponding
<<newsgroups so that they can be resolved in an efficient and timely
manner.
<<You can locate the newsgroup here:
<<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<<
<<When opening a new thread via the web interface, we recommend you check
<the
<<"Notify me of replies" box to receive e-mail notifications when there are
<<any updates in your thread. When responding to posts via your newsreader,
<<please "Reply to Group" so that others may learn and benefit from your
<<issue.
<<
<<Microsoft engineers can only focus on one issue per thread. Although we
<<provide other information for your reference, we recommend you post
<<different incidents in different threads to keep the thread clean. In
<doing
<<so, it will ensure your issues are resolved in a timely manner.
<<
<<For urgent issues, you may want to contact Microsoft CSS directly. Please
<<check http://support.microsoft.com for regional support phone numbers.
<<
<<Any input or comments in this thread are highly appreciated.
<<
<<=====================================================
<<
<<This posting is provided "AS IS" with no warranties, and confers no
rights.
<<
<<--------------------
<<<X-Tomcat-ID: 187259037
<<<References: <266154CF-8882-478D-9580-B28ACC03A224@xxxxxxxxxxxxx>
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<<<Content-Transfer-Encoding: 7bit
<<<From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
<<<Organization: Microsoft
<<<Date: Tue, 03 Apr 2007 10:56:02 GMT
<<<Subject: RE: roaming profile
<<<X-Tomcat-NG: microsoft.public.windows.server.sbs
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<<<NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
<<<
<<<Hi Frank,
<<<
<<<Thanks for posting in our newsgroup.
<<<
<<<From your description, I know that after you migrated from Windows 2003
<to
<<<SBS 2003, Almost every user gets a "profile not found" every two days or
<<<so. They retry and profile appears. A couple of users get "profile not
<<<found" until they reboot. If I am off-base, please don?t hesitate to let
<<me
<<<know.
<<<
<<<Since the problem appears randomly, the problem may be more complex and
<<<time-consuming, thanks for your underling.
<<<
<<<Before we go further on this subject, please let me know the following
<<<situation to make the situation clearly:
<<<
<<<1. Did you add all the users with SBS Add User Wizard?
<<<
<<<2. Do you have ISA server installed?
<<<
<<<3. Do you enable Folder Redirection on the SBS server?
<<<
<<<4. Does the folder for Roaming Profile store on the SBS server or
network
<<<share?
<<<
<<<Please try the following steps to narrow down this issue:
<<<
<<<Step 1: Please rerun the CEICW wizard, this helps us to configure
network
<<<correctly, since the server has one NIC, please do the following:
<<<
<<<1. On the SBS 2003 Server open the Server Management console. Go to
<<<Standard Management\To Do List.
<<<
<<<2. Click the "Connect to the Internet" link.
<<<
<<<3. On the "Web Server Certificate" page, choose to create a new Web
<server
<<<certificate and then type the public FQDN that you will use to access
OWA
<<<(for example, if your public FQDN that you use to access the sites is
<<<mail.domain.com, you should type mail.domain.com as the new certificate
<<<name). If you already requested a certificate with the name
<<<"mail.domain.com" from a third party CA, you can choose "Use a Web
server
<<<certificate from a trusted authority" and then import the certificate.
<<<
<<<4. Go through the remaining steps. The wizard will automatically
<configure
<<<the SBS 2003 Basic Firewall to securely publish the two sites.
<<<
<<<For more information, please refer to:
<<<
<<<825763 How to configure Internet access in Windows Small Business Server
<<<2003
<<<http://support.microsoft.com/?id=825763
<<<
<<<Then please monitoring the server to see if the problem will occur?
<<<
<<<Step 2: The problem may also be related to network device. Please change
<<<another switch, will the same issue occur?
<<<
<<<If the problem still exists, please kindly help me collect the following
<<<information for further research:
<<<
<<< MPS Report on SBS 2003 server and a problematic client
<<<
<<<MPS-Report
<<<
<<<1) Download MPSreport_network from
<<<
<<<http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0
b
<d
<<9
<<<15706/MPSRPT_NETWORK.EXE
<<<2) Run MPSRPT_NETWORK.exe on the server box.
<<<3) The tool will automatically collect the information. This procedure
<<will
<<<take 10~15 minutes.
<<<4) Open Windows Explorer, navigate to the folder:
<<<%SystemRoot%\MPSReports\Network\Reports\Cab\
<<<5) Send the .cab file directly to me
<<<
<<<Userenv.log on the client.
<<<
<<<1) Use Registry Editor to add (or modify) the following registry value:
<<<
<<<HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon
<<<Value: UserEnvDebugLevel
<<<Value Type: REG_DWORD
<<<Value Data: 10002 (Hex)
<<<
<<<2) The log file will be generated in the following place when computer
<<<starts:
<<<%SystemRoot%\Debug\UserMode\Userenv.log
<<<
<<<Please send the information to v-robeli@xxxxxxxxxxxxx with subject:
<<<38594522-roaming profile.
<<<
<<<I am looking forward to hear from you.
<<<
<<<If you need further assistance, please don?t hesitate to let me know.
<<<
<<<Best regards,
<<<
<<<Robert Li(MSFT)
<<<
<<<Microsoft CSS Online Newsgroup Support
<<<
<<<Get Secure! - www.microsoft.com/security
<<<
<<<=====================================================
<<<
<<<This newsgroup only focuses on SBS technical issues. If you have issues
<<<regarding other Microsoft products, you'd better post in the
<corresponding
<<<newsgroups so that they can be resolved in an efficient and timely
<manner.
<<<You can locate the newsgroup here:
<<<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<<<
<<<When opening a new thread via the web interface, we recommend you check
<<the
<<<"Notify me of replies" box to receive e-mail notifications when there
are
<<<any updates in your thread. When responding to posts via your
newsreader,
<<<please "Reply to Group" so that others may learn and benefit from your
<<<issue.
<<<
<<<Microsoft engineers can only focus on one issue per thread. Although we
<<<provide other information for your reference, we recommend you post
<<<different incidents in different threads to keep the thread clean. In
<<doing
<<<so, it will ensure your issues are resolved in a timely manner.
<<<
<<<For urgent issues, you may want to contact Microsoft CSS directly.
Please
<<<check http://support.microsoft.com for regional support phone numbers.
<<<
<<<Any input or comments in this thread are highly appreciated.
<<<
<<<=====================================================
<<<
<<<This posting is provided "AS IS" with no warranties, and confers no
<rights.
<<<
<<<--------------------
<<<<From: "Guzzifrank" <flbritton@xxxxxxx>
<<<<Subject: roaming profile
<<<<Date: Mon, 2 Apr 2007 16:47:31 -0700
<<<<Lines: 27
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<<<<MIME-Version: 1.0
<<<<Content-Type: text/plain;
<<<< format=flowed;
<<<< charset="iso-8859-1";
<<<< reply-type=original
<<<<Content-Transfer-Encoding: 7bit
<<<<X-Priority: 3
<<<<X-MSMail-Priority: Normal
<<<<X-Newsreader: Microsoft Windows Mail 6.0.6000.16386
<<<<X-MimeOLE: Produced By Microsoft MimeOLE V6.0.6000.16386
<<<<X-MS-CommunityGroup-MessageCategory:
<<{E4FCE0A9-75B4-4168-BFF9-16C22D8747EC}
<<<<X-MS-CommunityGroup-PostID: {266154CF-8882-478D-9580-B28ACC03A224}
<<<<Newsgroups: microsoft.public.windows.server.sbs
<<<<Path: TK2MSFTNGHUB02.phx.gbl
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<<<<X-Tomcat-NG: microsoft.public.windows.server.sbs
<<<<
<<<<Need assistance:
<<<<
<<<<small office had a windows 2000 domain made up of aomost completely
<<stolen
<<<<software by last tech. I have saved user data and then wiped
<everything.
<<<<Replaced with SBS2003R2 and Windows xp Pro on all workstations (10
<total)
<<<<and Windows 2003 R2 on their application server for a LOB application.
<<<<
<<<<Used connect wizard and all other 'standard' sbs2003 install process to
<<<<configure a one NIC server. The user has a VPN client Nortel
application
<<<to
<<<<reach a medical database that disallowed a two nic install.
<<<<
<<<<The problem is roaming profiles. Almost every user gets a "profile not
<<<<found" every two days or so. They retry and profile appears.
<<<<
<<<<A couple of users get "profile not found" until they reboot.
<<<<
<<<<Roaming profiles work but how do I narrow down this sporatic failures?
<<<<
<<<<Switches are all name brand and fairly new.
<<<<
<<<<Should I try an network sniffer to chase for issues or is there another
<<<path
<<<<I need to look at.
<<<<
<<<<Thanks.
<<<<
<<<<Frank
<<<<
<<<<
<<<
<<<
<<
<<
<
<

.

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