Re: Exchange not creating users
- From: v-terliu@xxxxxxxxxxxxxxxxxxxx (Terence Liu [MSFT])
- Date: Thu, 12 Apr 2007 09:23:24 GMT
Hello Thozix,
Thank you for kind update.
Base research on your error message, I suggest we try the following steps:
Step 1: Please install latest updates and service packs on your Exchange
2003
836993 How to obtain the latest updates and service packs for Exchange
Server 2003
http://support.microsoft.com/?id=836993
Step 2: This error message can occur if you are not a member of the
Administrators group and the Authenticated Users' Read permissions have
been removed from the Users container.
To resolve this issue, follow these steps to make sure that authenticated
users have read permission for the Users object in Active Directory:
1. On a domain controller, click Start, point to Programs, point to
Administrative Tools, and then click Active Directory Users and Computers.
2. On the View menu, click Advanced Features.
3. Right-click Users, and then click Properties.
4. Click the Security tab.
5. Select Authenticated Users, and then select Read permission in the Allow
column.
Step 3: Please try to remove and re-add Transmission Control
Protocol/Internet Protocol (TCP/IP) in the Local Area Connection
properties, and then create a new profile.
To do this:
1. Click Start , point to Settings , and then click Control Panel .
2. In Control Panel, double-click Network and Dial-Up Connections.
3. Right-click Local Area Connection , and then click Properties .
4. Click to clear the Internet Protocol (TCP/IP) check box, and then click
OK .
5. Restart your computer.
6. Click Start , point to Settings , and then click Control Panel .
7. In Control Panel, double-click Network and Dial-Up Connections.
8. Right-click Local Area Connection , and then click Properties .
9. Click to select the Internet Protocol (TCP/IP) check box, and then
click OK .
10. If you are prompted, restart your computer
11. Create a new Outlook profile.
If the issue persists, please kindly help me collect some information for
further investigation:
1. Please capture screenshots on the error message and send the pictures to
me at v-terliu@xxxxxxxxxxxxx
2. Save the application event log and system event log as evt files on the
problematic machines and send to my mailbox: v-terliu@xxxxxxxxxxxxx
Hope these steps will give you some help.
Thanks and have a nice day!
Best regards,
Terence Liu(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
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Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| From: "Thozix" <thozix@xxxxxxxxxxx>
| References: <u1ahra4eHHA.3632@xxxxxxxxxxxxxxxxxxxx>
<fgApb4$eHHA.3744@xxxxxxxxxxxxxxxxxxxxxx>
| Subject: Re: Exchange not creating users
| Date: Wed, 11 Apr 2007 13:13:43 +0200
| Lines: 154
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
| X-RFC2646: Format=Flowed; Original
| Message-ID: <#ypIFqCfHHA.284@xxxxxxxxxxxxxxxxxxxx>
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: dsl-242-187-64.telkomadsl.co.za 41.242.187.64
| Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP05.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:29137
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Thanks for your response.
|
| T answer your questions, i'll list them as you have.
|
| 1. these are user CALS on SBS2003
| 2. Used Add User Wizard.
| 3. I go through the outlook mail account creation, put the server name,
| username and check. Error message is" The name could not be resolved. The
| name matched is not in the address list
| 4. user Exchange mode
| 5. yes it's started.
| 6. it has happened on any additional users I have created.
| 7.All old 9 users have no problem. problem started from the 10th user. I
| have 15user CALs installed.
|
| "Terence Liu [MSFT]" <v-terliu@xxxxxxxxxxxxxxxxxxxx> wrote in message
| news:fgApb4$eHHA.3744@xxxxxxxxxxxxxxxxxxxxxxxxx
| > Hello Thozix,
| >
| > Thank you for posting here.
| >
| > According to your description, I understand that the new SBS user
accounts
| > do not have SMTP email address. If I have misunderstood the problem,
| > please
| > don't hesitate to let me know.
| >
| > Before we go any further, please let me know the following information
so
| > that we can understand your situation more clearly.
| >
| > 1. You added more CALs, are these CALs per user or per device?
| >
| > 2. How do you create new users?
| >
| > 3. What the detail error message did you get when you access the mailbox
| > from Outlook? Please capture screenshots on the error messages and send
| > the
| > pictures to me at v-terliu@xxxxxxxxxxxxx
| >
| > 4. Did you use POP3 mode or Exchange mode to connect the mailbox from
| > Outlook?
| >
| > 5. Did you start POP3 service on SBS?
| >
| > 6. Does this issue happen on all new user accounts or specific user
| > account?
| >
| > 7. Does this issue happen on the 15 old user accounts?
| >
| > Based on my research, I suggest we try the following steps to see if we
| > can
| > resolve this issue:
| >
| > 1. Go through the follow KB and Rerun CEICW again carefully.
| >
| > How to configure Internet access in Windows Small Business Server 2003
| > http://support.microsoft.com/kb/825763/en-us
| >
| > 2. Please ensure you added the per user CALs.
| >
| > 3. Please ensure you use Add user wizard to add new user account:
| >
| > a. Please open Server Management console on SBS
| >
| > b. Extend Users, click Add a User link in right pane
| >
| > c. Go through this wizard. This wizard will add SMTP address for user
| > account automatic.
| >
| > If the issue persists, please kindly help me collect some information
for
| > further investigation:
| >
| > Hope these steps will give you some help.
| >
| > Thanks and have a nice day!
| >
| > Best regards,
| >
| > Terence Liu(MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
| > the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
| > doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| >
| > --------------------
| > | From: "Thozix" <thozix@xxxxxxxxxxx>
| > | Subject: Exchange not creating users
| > | Date: Tue, 10 Apr 2007 17:37:55 +0200
| > | Lines: 20
| > | X-Priority: 3
| > | X-MSMail-Priority: Normal
| > | X-Newsreader: Microsoft Outlook Express 6.00.2900.3028
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
| > | X-RFC2646: Format=Flowed; Original
| > | Message-ID: <u1ahra4eHHA.3632@xxxxxxxxxxxxxxxxxxxx>
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | NNTP-Posting-Host: wbs-41-208-203-143.wbs.co.za 41.208.203.143
| > | Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:28921
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | I'm using SBS2003 server, I have 15 users already, added more CALs,
| > created
| > |
| > | > new users, but they are not in Exchange.
| > |
| > | >
| > |
| > | > I tried creating their smtp email addresses manually, but my users
can
| > | > only
| > |
| > | > access OWA, when I go to Outlook, they can't be recognised
| > |
| > | >
| > |
| > | > Thozix
| > |
| > | >
| > |
| > | >
| > |
| > |
| > |
| >
|
|
|
.
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