Re: Logoff / Slow Bootups / Outlook attachements / Outlook Not res

Hello Ken,

Thank you for kind update.

From your description, the problem only happens on 3 user accounts. I think
the root cause is that the user accounts do not have correct permission. I
suggest we try the following steps:

1. Please open Server Management on SBS

2. Locate on Users node

3. Select the problematic user account, click Change User Permissions link

4. In the Change User Permission Wizard, click Next, select User Template,
click Next.

5. Finish this wizard.

Run this wizard for the 3 problematic user accounts. Then test this issue.

Hope these steps will give you some help.

Thanks and have a nice day!

Best regards,

Terence Liu(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
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=====================================================

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--------------------
| Thread-Topic: Logoff / Slow Bootups / Outlook attachements / Outlook Not
res
| thread-index: Acd7o0gk4CC5CEzEQgGsPX6dL8Aj7g==
| X-WBNR-Posting-Host: 81.179.170.126
| From: =?Utf-8?B?S2VuIEJvd21hbg==?= <KenBowman@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <914CFC83-0B20-4049-BD42-3967956D516A@xxxxxxxxxxxxx>
<uss5x7zaHHA.1300@xxxxxxxxxxxxxxxxxxxx>
<80FBF262-C73F-46A0-9163-77AF39B02538@xxxxxxxxxxxxx>
<rWyfo80eHHA.5272@xxxxxxxxxxxxxxxxxxxxxx>
| Subject: Re: Logoff / Slow Bootups / Outlook attachements / Outlook Not
res
| Date: Tue, 10 Apr 2007 12:06:02 -0700
| Lines: 271
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|
| Hi Terence,
|
| Thank you for this update, I will try this tomorrow afternoon when I get
| back into the office.
|
| With regards to trying the administrator log on this problem only
actually
| affects 3 people no matter which machine they log onto. If I log on to
their
| PC everything works fine for me same thing if I get another user to log
on
| and off all their log off / shut down options are available to them, same
| with the administrator profile log on.
|
| For some very strange reason it is just these actual people that are
| affected?? Hope this makes sense.
| --
| Regards,
|
| Ken Bowman
|
|
| "Terence Liu [MSFT]" wrote:
|
| > Hello Ken,
| >
| > Thank you for kind update. And I glad heard that you are back to full
| > health.
| >
| > For the antivirus software cost large amount of overhead of CPU, I
suggest
| > you to contact your antivirus software provider, I believe they can
help
| > you.
| >
| > For the log off issue, I suggest you do a clean boot on this computer
and
| > to see whether the issue persists:
| >
| > To clean boot the problematic computer, please use the steps below:
| >
| > a. Click Start, click Run, and then in the Open box, type "MSCONFIG"
| > (without the quotation marks). Click OK.
| >
| > b. In the System Configuration Utility (MSConfig) window, click to
select
| > the Selective Startup button.
| >
| > c. Click to clear the check mark from the "Load startup items" below
| > Selective Startup.
| >
| > d. Click the Services tab, click to check the "Hide All Microsoft
Services"
| > box, and remove all the check marks from the remained Non-Microsoft
| > Services.
| >
| > e. Click OK to close the MSConfig window. Click Yes when you are asked
to
| > restart your computer in order to enable the changes.
| >
| > f. After restarting, please check whether this issue will reoccur.
| >
| > g. If there are no more problems, please use the above steps to enable
| > services and startup items one by one in order to figure out the root
cause
| > of this issue.
| >
| > Meanwhile, I suggest you to logon the PC with local administrator
account
| > to see if you can shutdown this computer.
| >
| > Hope these steps will give you some help.
| >
| > Thanks and have a nice day!
| >
| > Best regards,
| >
| > Terence Liu(MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: Logoff / Slow Bootups / Outlook attachements / Outlook
Not
| > res
| > | thread-index: Acd64WM2ACTRSPVARE29djxx/bHdfQ==
| > | X-WBNR-Posting-Host: 81.179.126.224
| > | From: =?Utf-8?B?S2VuIEJvd21hbg==?=
<KenBowman@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | References: <914CFC83-0B20-4049-BD42-3967956D516A@xxxxxxxxxxxxx>
| > <uss5x7zaHHA.1300@xxxxxxxxxxxxxxxxxxxx>
| > | Subject: Re: Logoff / Slow Bootups / Outlook attachements / Outlook
Not
| > res
| > | Date: Mon, 9 Apr 2007 12:58:05 -0700
| > | Lines: 116
| > | Message-ID: <80FBF262-C73F-46A0-9163-77AF39B02538@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | Path: TK2MSFTNGHUB02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:28695
| > | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | Hi Anna,
| > |
| > | Sorry for taking so long to get back to you with regards to these
issues.
| > I
| > | have been off ill. Back to full health again I am glad to say and
here
| > is an
| > | update:
| > |
| > | Outlook attachments - these cleared themselves after a few days, the
user
| > | thought I had fixed the problem????
| > |
| > | Slow Bootups - Terence's tip on checking for services found a service
| > | rtvscan (Symantec antivirus scanner) running on these machines and
taking
| > | 100% CPU time during boot-up dropping to around 70% for at least
another
| > 3 -
| > | 4 minutes after he PC has started populating the screen with icons.
It
| > then
| > | drops right down to between 0 and 2%. Not sure what to do with
regards
| > to
| > | this as we need antivirus protection?
| > |
| > | Logoff - Now have another PC doing this i.e. the user goes Start |
Shut
| > Down
| > | and when the Shut down Windows dialogue window opens the only option
they
| > get
| > | is - Log Off %username%, %username% being the name of the logged on
user.
| > I
| > | actually saw this happen where the user had shut down normally then
an
| > hour
| > | later after they had logged back on again they went to shut down
again
| > and
| > | were presented with just the above log off %username% option?????
| > | --
| > | Regards,
| > |
| > | Ken Bowman
| > |
| > |
| > | "Anna Clark" wrote:
| > |
| > | > Hi Ken:
| > | >
| > | >
| > | > "Ken Bowman" <KenBowman@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
| > | > news:914CFC83-0B20-4049-BD42-3967956D516A@xxxxxxxxxxxxxxxx
| > | > > Hi,
| > | > >
| > | > > We have had SBS W2K3 running for a long time now with very few
| > problems
| > | > now
| > | > > suddenly within the last week we have several erors all happening
at
| > one
| > | > > which are:
| > | > >
| > | > > 1. Two PC's AdminPC1 and AdminPC2 when the user goes to shut down
-
| > Start
| > | > |
| > | > > Shutdown the only option they get in the shut down window is
logoff
| > | > > 'username'. After clicking OK they then do a control alt delete
to
| > get
| > | > the
| > | > > sign on screen and select the shut down option from that. Any
ideas
| > while
| > | > > this has happened and how can I fix it???
| > | >
| > | > Group Policy gone wrong? gpresult?
| > | > http://www.microsoft.com/windowsxp/using/setup/expert/gpresults.mspx
| > | >
| > | > > 2. Same two PC's now also seem to take a long time to both
bootup /
| > log
| > | > on
| > | > > and to shut down, AdminPC2 in particular can take a very long
time to
| > | > bootup
| > | > > to the normal user operating screen i.e. they are fully signed
in.
| > Again
| > | > any
| > | > > ideas why this is happening???
| > | >
| > | > For the startup problems, the usual suspect is DNS. Every nic on
your
| > lan
| > | > should point to the internal nic of the sbs server for dns and wins
| > (except
| > | > that the external nic of the sbs does not need wins). check that
with
| > | > ipconfig /all. If in doubt, enter the command as:
| > | >
| > | > ipconfig /all > c:\serverip.txt
| > | > and
| > | > ipconfig /all > c:\wkstip.txt
| > | >
| > | > then find the .txt files and post the results here.
| > | >
| > | > > 3. Another user, laptop, when they are in Outlook 2003 and go to
| > attach a
| > | > > file the normal file selection window pops up with the default My
| > | > Documents
| > | > > selected. If they click on the down arrow to explore deeper for
the
| > | > > particular file Outlook goes into Not Responding. The only way
around
| > | > this
| > | > > is to select one of the icon's at the side like My Network places
| > which
| > | > > allows them to then explore the network for the file they want to
| > attach.
| > | > I
| > | > > have reloaded Outlook and even the full office and all service
packs
| > etc
| > | > and
| > | > > it still does it. Any ideas???
| > | >
| > | > any help here?
| > | >
| > | > http://support.microsoft.com/kb/918165
| > | >
| > | > > 4. And another Outlook has now started to receive their
attachements
| > with
| > | > an
| > | > > non descript icon when the attachement is a Word , Excel, PDF type
| > | > document.
| > | > > Clicking on the attachment opens a window asking you to select
what
| > | > program
| > | > > you want to open the attachment with. Again any ideas????
| > | >
| > | > Is it only Outlook that has lost the association of icons with file
| > types?
| > | > What if you select say Word, or a .doc file and choose "always
use.....
| > | > etc."
| > | >
| > | >
| > | > > All these issues started happening around the same time.
| > | > >
| > | > > Just so you are aware although i have a good understanding of IT
I am
| > not
| > | > an
| > | > > IT person.
| > | > >
| > | > > Many thanks in advance.
| > | > > --
| > | > > Regards,
| > | > >
| > | > > Ken Bowman
| > | >
| > | >
| > | >
| > |
| >
| >
|

.