Re: NDR - Same internal and external domain for email
- From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
- Date: Wed, 11 Apr 2007 10:14:47 GMT
Hi,
Thanks for updating.
Since your client decided to use an alternate email address for this
person, we cannot provide more support for you here. Thanks for your
understanding.
I'd like to provide the following information for your reference:
How to share an SMTP address space in Exchange 2000 Server or in Exchange
Server 2003
http://support.microsoft.com/kb/321721
How to Modify an SMTP E-Mail Address by Using Recipient Policies
http://support.microsoft.com/?id=822447
How to customize the SMTP e-mail address generators through recipient
policies
http://support.microsoft.com/default.aspx?scid=kb;EN-US;285136
Hope above information helps.
If you need further assistance, please don't hesitate to let me know.
Best regards,
Robert Li(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
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Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
<From: "clarv02" <clarv02@xxxxxxxxx>
<Newsgroups: microsoft.public.windows.server.sbs
<Subject: Re: NDR - Same internal and external domain for email
<Date: 10 Apr 2007 08:34:46 -0700
<Organization: http://groups.google.com
<Lines: 223
<Message-ID: <1176219286.859907.21010@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
<References: <1175209821.712708.28990@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
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<
<Hi Robert,
<Thanks for the follow up and willingness to help troubleshoot. Before
<proceeding, I've asked our client if they want to pursue this, since
<they will have to pay for my time, and they have decided not to. They
<will come up with a workaround with an alternate email address for
<this one person. So as much as I'd like to troubleshoot and resolve
<this, I can't spend the time on it unless the client wants me to.
<Thanks again,
<On Apr 9, 4:40 am, v-rob...@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
<wrote:
<> Hi,
<>
<> Thanks for posting in our newsgroup and also for EON's input.
<>
<> I am sorry for the delay response due to the weekend.
<>
<> Please help me collect the following information for deep research:
<>
<> A sample of NDR.
<>
<> MPS Report
<>
<>
1.Visithttp://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-
...
<> 15706/MPSRPT_Exchange.EXE to download the file.
<>
<> 2. Run the MPSRPT_Exchange.EXE on the server box.
<>
<> 3. Wait for 10~15 minutes.
<>
<> 4. Open Windows explorer, navigate to
%SYSTEMROOT%\MPSReports\Exchange\cab\
<>
<> 5. Send the .cab file directly to me.
<>
<> Please send the information to v-rob...@xxxxxxxxxxxxx with subject:
<> 38539028-NDR - Same internal and external domain for email.
<>
<> I am looking forward to hear from you.
<>
<> If you need further assistance, please don't hesitate to let me know.
<>
<> Best regards,
<>
<> Robert Li(MSFT)
<>
<> Microsoft CSS Online Newsgroup Support
<>
<> Get Secure! -www.microsoft.com/security
<>
<> =====================================================
<>
<> This newsgroup only focuses on SBS technical issues. If you have issues
<> regarding other Microsoft products, you'd better post in the
corresponding
<> newsgroups so that they can be resolved in an efficient and timely
manner.
<> You can locate the newsgroup
here:http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<>
<> When opening a new thread via the web interface, we recommend you check
the
<> "Notify me of replies" box to receive e-mail notifications when there are
<> any updates in your thread. When responding to posts via your newsreader,
<> please "Reply to Group" so that others may learn and benefit from your
<> issue.
<>
<> Microsoft engineers can only focus on one issue per thread. Although we
<> provide other information for your reference, we recommend you post
<> different incidents in different threads to keep the thread clean. In
doing
<> so, it will ensure your issues are resolved in a timely manner.
<>
<> For urgent issues, you may want to contact Microsoft CSS directly. Please
<> checkhttp://support.microsoft.comfor regional support phone numbers.
<>
<> Any input or comments in this thread are highly appreciated.
<>
<> =====================================================
<>
<> This posting is provided "AS IS" with no warranties, and confers no
rights.
<>
<> --------------------
<> <From: "clarv02" <clar...@xxxxxxxxx>
<> <Newsgroups: microsoft.public.windows.server.sbs
<> <Subject: Re: NDR - Same internal and external domain for email
<> <Date: 30 Mar 2007 12:28:26 -0700
<> <Organization:http://groups.google.com
<> <Lines: 91
<> <Message-ID: <1175282906.641779.207...@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
<> <References: <1175209821.712708.28...@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
<> < <1K%Oh.40131$Ht2.13578@trnddc06>
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<> <Mime-Version: 1.0
<> <Content-Type: text/plain; charset="iso-8859-1"
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<> 19:28:28 GMT)
<> <X-Complaints-To: groups-ab...@xxxxxxxxxx
<> <NNTP-Posting-Date: Fri, 30 Mar 2007 19:28:28 +0000 (UTC)
<> <In-Reply-To: <1K%Oh.40131$Ht2.13578@trnddc06>
<> <User-Agent: G2/1.0
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NET
<> CLR 1.1.4322; .NET CLR 2.0.50727),gzip(gfe),gzip(gfe)
<> <Complaints-To: groups-ab...@xxxxxxxxxx
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<> < posting-account=x9SKcw0AAABgftz-LfwQBhOeOle4GCls
<> <Path:
<>
TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTFEEDS02.phx.gbl!msrnewsc
1
<>
!msrtrans!msrn-in!newshub.sdsu.edu!postnews.google.com!y66g2000hsf.googlegr
o
<> ups.com!not-for-mail
<> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:26748
<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <
<> <Thanks for all the feedback and suggestions. The method you are
<> <recommending sounds like one of two methods outlined in KB 300681. The
<> <other is the method I'm trying to use now and is not working. I can
<> <try the recipient policy method, but some of the accounts are not
<> <configure to be updated by recipient policies, and that seems to be a
<> <requirement for this method. Is that only a requirement for the
<> <account I'm having the NDR issue with?
<> <
<> <If you are right about the MAC browsers not having a problem with self
<> <signed certificates, that will be the best approach in my opinion. And
<> <what I was trying to say is that I did have him on Exchange (he had an
<> <actual Exchange mailbox) when I tried using OWA. Maybe it wouldn't
<> <work because we were using the IE browser. It was not working, in that
<> <I couldn't even get to a OWA logon page.
<> <
<> <On Mar 29, 8:46 pm, "Eriq Neale
[SBS-MVP]"<<e...@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
<>
<> <> A couple of thoughts on this. First, to address your specific
quesitons
<> <><> clarv02 wrote:
<>
<> <> > We have a client with all but one person using Exchange and Outlook
on
<> <> > SBS 2003. Their email is hoted on an ISP so we use POP3 connector.
The
<> <> > one person who is not on Exchange uses a MAC and he only wants to
<> <> > access his email via browser. On the server, I've given him an
<> <> > assigned email address, but no actual Exchange mailbox, so when
<> <> > internal users email him, they can look him up in the GAL, but his
<> <> > email should be sent out to the ISP. Because the domain is the same
<> <> > internally and externally, I had to configure the SMTP Virtual
Server
<> <> > to forward unresolved addresses to the ISP's mail server. Everything
<> <> > looks perfect, but internal users are still getting NDRs when
sending
<> <> > mail to this user.
<> <>
<> <> There is one setting in Exchange System Manager that you'd need to set
<> <> to allow this specific behavior to happen (one account with an address
<> <> hosted off-site). The setting is not in the SMTP Virtual Server, but
in
<> <> the Recipient Policy instead.
<> <>
<> <> To make this change, you'll need to do the following:
<> <> Open Exchange System Manager
<> <> Expand Recipients
<> <> Click Recipient Policies
<> <> Right-click Default Recipient Policy and select Properties
<> <> Select the E-mail address policy tab
<> <> Select the internal SMTP address (will likely end in .local or .lan
<> <> probably) and select Set as Primary
<> <> Select the external SMTP address and click Edit
<> <> Turn OFF the checkbox that says "This Exchange Organization is
<> <> responsible for all mail delivery to this address"
<> <> Click Apply and click OK
<> <> With the external SMTP address selected, click Set as Primary
<> <> Click Apply then click OK.
<> <>
<> <> That will allow Exchange to route mail to the user with the ID in the
<> <> domain back out to the external mail server.
<> <>
<> <> > By the way, we tried having him on Exchange and accessing OWA
through
<> <> > his browser, but that does not work. I've read a lot of posts that
say
<> <> > the MAC browsers simply won't work with the self signed
certificates.
<> <> > Perhaps we should put him on Entourage?
<> <>
<> <> Well, if you're trying to have him log in to OWA, but he doesn't have
an
<> <> Exchange mailbox, he's not going to be able to log in. The Mac
<> <> browsers don't have an issue with self-signed certificates (except for
<> <> the Mac version of IE, which should not be used any longer anyway as
<> <> it's a dead product), so that's not the problem, either.
<> <>
<> <> So, if he only wants to use a browser to get e-mail, it should be
<> <> straightforward to create an Exchange mailbox for him, teach him how
to
<> <> use OWA, and not have to worry about it again. You'll need to use
<> <> Firefox or Safari for him to access OWA, and it won't be the pretty
<> <> version of OWA but the basic version, but it works. Especially if OWA
<> <> can be access by other accounts.
<> <>
<> <> You can hook up Entourage for this Mac user, but it has its own set of
<> <> challenges. For those, you can read the following URL, or review
Chapter
<> <> 17 of the SBS 2003 Unleashed book.
<> <>
<>
<>http://simultaneouspancakes.com/Lessons/2005/01/02/how-to-configure-e...
<> <>
<> <> HTH...
<> <>
<> <> -Eriq
<> <>
<> <> --
<> <> Eriq Neale - SBS MVP, Small Business Specialist, MCSE, Mac Guy
<> <> EON Consulting -www.eonconsulting.net
<> <> Author of Microsoft Small Business Server 2003 Unleashed
<> <> Listen to the eOnCall Radio broadcast at AIRTunZ
<> <> (www.airtunz.com) or hear past episodes atwww.eoncall.com
<> <
<> <
<> <
<
.
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