Re: Vista / office 2007 - companyweb

Robert,

Thanks for more help. I dont use URLScan so didnt need to remove it.

I tried the explorer view, but when I click it, here is what happens:

1) The frame in IE displays a page cannot be found error
2) The password prompt appears
3) When i enter my password, the frame changes to the following message :
"This folder cannot be opened in Internet Explorer - You can view this folder
in Windows Explorer. To view this folder,
click Allow when you see the Internet Explorer Security dialog box. "
4) Windows explorer then pops up a window pointing to
http://companyweb/General Documents and I can open the documents as normal.

I also noticed when i browse to the documents using explorer view, they open
in word with read/write allowed. If I open them directly from companyweb by
clicking on them, they open as read only. Is this by design or part of the
same problem?

Thanks again for your help,

Keith


"Robert Li [MSFT]" wrote:

Hi Keith,

Thanks for updating.

Please take the following steps to see if the problem can be resolved:

Step 1: If you have URL Scan tool, please temporarily remove it. When
URLScan is installed, it will handle communication between Office clients
and the Sharepoint server

Step 2: The problem may occur when IE 7 dose not have the capability to
pass on the credentials from IE to the application that is trying to open
the document.

Please open companyweb, click General Document, and then click Explore
View. Now try to download a document, will the same issue occur?

I am looking forward to hear from you.

If you need further assistance, please don't hesitate to let me know.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
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<Subject: Re: Vista / office 2007 - companyweb
<Date: Mon, 9 Apr 2007 17:18:02 -0700
<Lines: 168
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<X-Tomcat-NG: microsoft.public.windows.server.sbs
<
<Robert,
<
<Thanks for the reply. Just to clarify, the error occurs when I try to
<download a file by clicking on it directly in the companyweb document
store.
<I have tried your suggested security changes but the problem still
persists.
<
<I only have one vista client so cannot verify if it affects others.
<
<It does not affect an XP computer opening the same file. It appears to be
<only an office 2007 issue. I am not prompted for a password when
downloading
<a pdf for example.
<
<It affects both docx and doc files.
<
<Any more ideas?
<
<Thanks again for replying!
<
<"Robert Li [MSFT]" wrote:
<
<> Hi Keith,
<>
<> Thanks for posting in our newsgroup and also for KJ's input.
<>
<> I am sorry for the delay due to the weekend.
<>
<> From your description, I know when you try to upload a file with
Office
<> 2007 to companyweb, you get a password prompt. If clicking Cancel, the
<> folder still opens fine without password. If I am off-base, please don't
<> hesitate to let me know.
<>
<> Please let me know the following to make the situation more clearly:
<>
<> 1. Do all Windows Vista clients or some of them have the problem?
<>
<> Please take the following step to see if the problem can be resolved:
<>
<> Step 1: Please change the IE 7 setting:
<>
<> 1. Open IE 7.
<> 2. Click Tools->Internet Options.
<> 3. On the Security tab, click Local intranet, set Security Level for
this
<> Zone to Low.
<> 4. Click Custom Level, migrate to User Authentication, check Automatic
<> logon with current user name and password.
<> 5. Click Trusted Sites, set Security Level for this Zone to Low.
<> 6. Click Custom Level, migrate to User Authentication, check Automatic
<> logon with current user name and password.
<> 7. Click OK.
<>
<> Then please check if the problem will reoccur?
<>
<> Step 2: Check the IE Sites setting:
<>
<> 1. Open IE 7.
<> 2. Click Tools->Internet Options.
<> 3. On the security tab, click Sites.
<> 4. Ensure Automatically detect intranet network is checked.
<>
<> Hope above information helps.
<>
<> If you need further assistance, please don't hesitate to let me know.
<>
<> Best regards,
<>
<> Robert Li(MSFT)
<>
<> Microsoft CSS Online Newsgroup Support
<>
<> Get Secure! - www.microsoft.com/security
<>
<> =====================================================
<>
<> This newsgroup only focuses on SBS technical issues. If you have issues
<> regarding other Microsoft products, you'd better post in the
corresponding
<> newsgroups so that they can be resolved in an efficient and timely
manner.
<> You can locate the newsgroup here:
<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<>
<> When opening a new thread via the web interface, we recommend you check
the
<> "Notify me of replies" box to receive e-mail notifications when there
are
<> any updates in your thread. When responding to posts via your
newsreader,
<> please "Reply to Group" so that others may learn and benefit from your
<> issue.
<>
<> Microsoft engineers can only focus on one issue per thread. Although we
<> provide other information for your reference, we recommend you post
<> different incidents in different threads to keep the thread clean. In
doing
<> so, it will ensure your issues are resolved in a timely manner.
<>
<> For urgent issues, you may want to contact Microsoft CSS directly.
Please
<> check http://support.microsoft.com for regional support phone numbers.
<>
<> Any input or comments in this thread are highly appreciated.
<>
<> =====================================================
<>
<> This posting is provided "AS IS" with no warranties, and confers no
rights.
<>
<> --------------------
<> <Thread-Topic: Vista / office 2007 - companyweb
<> <thread-index: Acd6NYym1VFEQvC1RCO4QsWwKOicxw==
<> <X-WBNR-Posting-Host: 207.46.19.197
<> <From: =?Utf-8?B?S2VpdGggTGF3cmVuY2UgTUNQ?=
<> <KeithLawrenceMCP@xxxxxxxxxxxxxxxxxxxxxxxxx>
<> <References: <3D71F66F-F8AF-42B5-AEA3-BCD24C5408AD@xxxxxxxxxxxxx>
<> <OylROKaeHHA.596@xxxxxxxxxxxxxxxxxxxx>
<> <Subject: Re: Vista / office 2007 - companyweb
<> <Date: Sun, 8 Apr 2007 16:28:01 -0700
<> <Lines: 38
<> <Message-ID: <DA364A34-5237-49A3-AF22-21A464D93014@xxxxxxxxxxxxx>
<> <MIME-Version: 1.0
<> <Content-Type: text/plain;
<> < charset="Utf-8"
<> <Content-Transfer-Encoding: 7bit
<> <X-Newsreader: Microsoft CDO for Windows 2000
<> <Content-Class: urn:content-classes:message
<> <Importance: normal
<> <Priority: normal
<> <X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
<> <Newsgroups: microsoft.public.windows.server.sbs
<> <Path: TK2MSFTNGHUB02.phx.gbl
<> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:28483
<> <NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <
<> <Thanks for the reply. I had a look and my companyweb virtual server is
<> <already set to integrated only so no change.
<> <
<> <Its a odd problem as I can simply cancel the prompt and still get
access
<> to
<> <the file just fine. Any other ideas?
<> <
<> <Keith
<> <
<> <"kj" wrote:
<> <
<> <> Keith Lawrence MCP wrote:
<> <> > I am having a little issue with accessing documents on the
companyweb
<> <> > site.
<> <> >
<> <> > SBS2003 R2 Standard, vanilla install, vista /office 2k7 client.
<> <> >
<> <> > If I click on an uploaded word file, i get the download prompt,
click
<> <> > open but then i get a password prompt. If I click cancel the
document
<> <> > still opens fine.
<> <> >
<> <> > How can i prevent this prompt from coming up? Its a bit confusing
for
<> <> > users.
<> <> >
<> <> > I have tried adding the companyweb site to trusted sites in ie.
<> <> >
<> <> > It doesnt seem to affect a standard xp / office 2k3 client.
<> <> >
<> <> > Any advice welcome!!
<> <>
<> <> Does this sound like it?
<> <>
<> <> http://support.microsoft.com/kb/871155/en-us
<> <>
<> <> --
<> <> /kj
<> <>
<> <>
<> <>
<> <
<>
<>
<


.

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