Re: Logoff / Slow Bootups / Outlook attachements / Outlook Not res

Hi Anna,

Sorry for taking so long to get back to you with regards to these issues. I
have been off ill. Back to full health again I am glad to say and here is an
update:

Outlook attachments - these cleared themselves after a few days, the user
thought I had fixed the problem????

Slow Bootups - Terence's tip on checking for services found a service
rtvscan (Symantec antivirus scanner) running on these machines and taking
100% CPU time during boot-up dropping to around 70% for at least another 3 -
4 minutes after he PC has started populating the screen with icons. It then
drops right down to between 0 and 2%. Not sure what to do with regards to
this as we need antivirus protection?

Logoff - Now have another PC doing this i.e. the user goes Start | Shut Down
and when the Shut down Windows dialogue window opens the only option they get
is - Log Off %username%, %username% being the name of the logged on user. I
actually saw this happen where the user had shut down normally then an hour
later after they had logged back on again they went to shut down again and
were presented with just the above log off %username% option?????
--
Regards,

Ken Bowman


"Anna Clark" wrote:

Hi Ken:


"Ken Bowman" <KenBowman@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:914CFC83-0B20-4049-BD42-3967956D516A@xxxxxxxxxxxxxxxx
Hi,

We have had SBS W2K3 running for a long time now with very few problems
now
suddenly within the last week we have several erors all happening at one
which are:

1. Two PC's AdminPC1 and AdminPC2 when the user goes to shut down - Start
|
Shutdown the only option they get in the shut down window is logoff
'username'. After clicking OK they then do a control alt delete to get
the
sign on screen and select the shut down option from that. Any ideas while
this has happened and how can I fix it???

Group Policy gone wrong? gpresult?
http://www.microsoft.com/windowsxp/using/setup/expert/gpresults.mspx

2. Same two PC's now also seem to take a long time to both bootup / log
on
and to shut down, AdminPC2 in particular can take a very long time to
bootup
to the normal user operating screen i.e. they are fully signed in. Again
any
ideas why this is happening???

For the startup problems, the usual suspect is DNS. Every nic on your lan
should point to the internal nic of the sbs server for dns and wins (except
that the external nic of the sbs does not need wins). check that with
ipconfig /all. If in doubt, enter the command as:

ipconfig /all > c:\serverip.txt
and
ipconfig /all > c:\wkstip.txt

then find the .txt files and post the results here.

3. Another user, laptop, when they are in Outlook 2003 and go to attach a
file the normal file selection window pops up with the default My
Documents
selected. If they click on the down arrow to explore deeper for the
particular file Outlook goes into Not Responding. The only way around
this
is to select one of the icon's at the side like My Network places which
allows them to then explore the network for the file they want to attach.
I
have reloaded Outlook and even the full office and all service packs etc
and
it still does it. Any ideas???

any help here?

http://support.microsoft.com/kb/918165

4. And another Outlook has now started to receive their attachements with
an
non descript icon when the attachement is a Word , Excel, PDF type
document.
Clicking on the attachment opens a window asking you to select what
program
you want to open the attachment with. Again any ideas????

Is it only Outlook that has lost the association of icons with file types?
What if you select say Word, or a .doc file and choose "always use.....
etc."


All these issues started happening around the same time.

Just so you are aware although i have a good understanding of IT I am not
an
IT person.

Many thanks in advance.
--
Regards,

Ken Bowman



.

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