Re: message bouncing between two servers

Any help here John?

"A configuration error in the e-mail system caused the message to bounce
between two servers" NDR Message when you use the wrong smart host address
in the SMTP connector
http://support.microsoft.com/default.aspx?scid=kb;en-us;326304

--
Merv Porter [SBS-MVP]
============================

"John" <John@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:eMtMj0KeHHA.4696@xxxxxxxxxxxxxxxxxxxxxxx
Hi Jacky

Many thanks. I have followed the steps and now the second contact I have
added is also getting the same error. So no luck.

Regards

""Jacky Luo [MSFT]"" <v-jaluo@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:yKeYPCCeHHA.5272@xxxxxxxxxxxxxxxxxxxxxxxxx
Hi John,

Thanks for posting here.

From the description, I understand the issue is that the contact receive
the #5.4.6 NDR,If I am off base, please don't hesitate to let me know.

Let us refer to the following steps to troubleshoot the issue:

Please refer to the following KB article

You receive an NDR with a 5.4.6 status code when you send a message to a
specific domain in Exchange

http://support.microsoft.com/default.aspx?scid=kb;EN-US;324732

1. Verify whether a recipient policy is in charge of adding or assigning
a
Simple Mail Transfer Protocol (SMTP) address (to contacts or mail-enabled
users) that end in @sistercompany.com.
2. In the policy properties, select this SMTP address, and then click
Modify.
3. Click to clear the This Exchange organization is responsible for all
mail delivery to this address check box.

4.check the contact's email address,make sure the email address as
primary
is correct.

If issue persists,please add another contact from distribution list and
see
if contacts will all receive the NDR.


I appreciate your time. I am happy to be of assistance and look forward
to
your reply.


Have a nice day!

Best regards,

Jacky Luo (MSFT)
Microsoft CSS Online Newsgroup Support

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