RE: CEICW fails at Fails at email configuration
- From: v-jaluo@xxxxxxxxxxxxxxxxxxxx ("Jacky Luo [MSFT]")
- Date: Thu, 05 Apr 2007 10:07:56 GMT
Hi aabrantes,
Thanks for posting here.
From the description, I understand the issue is that you get the Red X anda failure notice when going through the Firewall configuration. If I am off
base, please don't hesitate to let me know.
Before we go any further, may I know if you are using the Standard or
Premium Edition (with or without SP1 installed)? For the Premium Edition,
if we don't properly configure the ISA Server 2000 or 2004, the outbound
traffic will be denied by the ISA. If you are using the Standard Edition,
the CEICW Wizard will configure the RRAS component to be the basic firewall.
Let us refer to the following steps to troubleshoot the issue:
1.How many NIC are installed on the SBS 2003 server box? If this is a
server with single NIC and the ISA is installed in integrated mode
(firewall and caching), please uninstall the ISA and reinstall it in
caching mode only. Rerun CEICW to see if the problem will be resolved.
2.I have seen a similar issue being resolved by reinstalling the
Administration tools. Please try the following steps:
1. Click Start, point to Control Panel and click Add or Remove Programs.
2. Click Windows Small Business Server 2003 and click Change/Remove.
3. Go through the wizards until the Component Selection dialog box is
displayed.
4. Select Reinstall for Server Tools, and follow the wizard to finish
reinstallation.
5. Then run again CEICW.
If the issue persists, please help me collect the following information for
analysis:
%sbsprogramdir%\Support\icwlog.txt.
%sbsprogramdir%\networking\icw\icwdetails.htm
%sbsprogramdir%\networking\icw\icwdetails*.htm
Note: each time the Configure E-mail and Internet Connection Wizard is run,
a new .htm file is automatically generated to preserve the previous
settings.
For example, Icwdetails1.htm, Icwdetails2.htm, and so on.
Please zip all files and send to me at v-jaluo@xxxxxxxxxxxxx
I appreciate your time. I am happy to be of assistance and look forward to
your reply.
Have a nice day!
Best regards,
Jacky Luo (MSFT)
Microsoft CSS Online Newsgroup Support
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