Re: SBS 2003, lost companyweb
- From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
- Date: Wed, 21 Mar 2007 11:14:16 GMT
Hi,
Thanks for updating.
I know that you received the error:
"This computer is running an unsupported version of SharePoint Services."
"The Directory Services Restore Modes passworkd will be synchronized with
the built-in administrator account password."
Did they appear when you repair the component? Did the message
"Domain_name.local is the name of the local domain" reappear?
If you have WSS 3.0 installed, please try to uninstall it and reinstall WSS
2.0.
For more information, please refer to:
Removing WSS 3.0 Companyweb Upgrade - Restoring WSS 2.0 on SBS 2003:
http://blogs.technet.com/edwalt/archive/2006/11/29/removing-wss-3-0-companyw
eb-upgrade-restoring-wss-2-0-on-sbs-2003.aspx
In SBS 2003 the Directory Services Restore Modes password and Domain
Administrator password are the same.
I am sorry for the inconvenience to you for being unable to send e-mail to
me. I created a workspace for you to upload the files.
https://sftus.one.microsoft.com/choosetransfer.aspx?key=13a26125-4c4c-4b76-9
54f-1578a399b07c
Password: 0[U1lK$6c8
I am looking forward to hear from you.
If you need further assistance, please don't hesitate to let me know.
Best regards,
Robert Li(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
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Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
<Thread-Topic: SBS 2003, lost companyweb
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<Subject: Re: SBS 2003, lost companyweb
<Date: Tue, 20 Mar 2007 15:23:08 -0700
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<
<I have tried to email you the screen capture of the errors that I am now
<getting but spam blocking is keeping my email from arriving.
<
<Here is what I am getting now:
<
<This computer is running an unsupported version of SharePoint Services.
<
<The Directory Services Restore Modes passworkd will be synchronized with
the
<built-in administrator account password.
<
<Can I remark the CheckSharePoint in the setup.sdb?
<
<It shows that sharepoint 2.0 is installed in the add remove control panel.
<
<Thanks
<
<
<
<"Robert Li [MSFT]" wrote:
<
<> Hi Andrew,
<>
<> Thanks for updating.
<>
<> I researched your MPS Report, Please take the following steps to see if
the
<> problem can be resolved:
<>
<> When you run Change/Remove Windows Small Business Server 2003 component,
<> you receive an error message that is similar to the following, where
<> Domain_name.local is the name of the local domain:
<> This server has a trust relationship with Domain_name.local.
<>
<> This problem occurs when the following conditions are true:
<>
<> 1. The original Windows SBS installation was preinstalled by an OEM.
<> 2. The domain on which Windows SBS is installed has a second domain
<> controller.
<>
<> To resolve this:
<>
<> Method 1: Bypass the trust check
<>
<> 1. Start Change/Remove Windows Small Business Server 2003.
<> 2. Cancel the setup process.
<> 3. Locate the Sit xxxx .tmp folder in the system temp folder (%temp%).
<>
<> Note The xxxx placeholder represents a random number that is generated
by
<> Setup.
<> 4. In the Sit xxxx .tmp folder, use Notepad to open the Setup.sdb file.
<> 5. In the Setup.sdb file, comment the trust check line by typing a
<> semicolon at the start of the line.
<> 6. Save the file, and then quit Notepad.
<> 7. Restart the Windows SBS integrated setup process from the Sit xxxx
..tmp
<> folder.
<>
<> Method 2: Change the GUID on the replica domain controllers
<> 1. Change the permissions for the SECURITY hive. To do this, follow
these
<> steps:
<>
<> a. Start Registry Editor, and then expand HKEY_LOCAL_MACHINE.
<> b. Under HKEY_LOCAL_MACHINE, right-click SECURITY, and then click
<> Permissions.
<> c. Under Group or User Names, click Administrators. Under Permissions
for
<> Administrators, click to select the Allow check box in the Full Control
<> row, and then click OK.
<> d. Quit Registry Editor.
<>
<> 2. Find the Active Directory domain GUID. To do this, follow these
steps:
<>
<> a. On a domain controller on which the Windows Support Tools component
is
<> installed, open a command prompt.
<> b. Change to the following directory:
<> Drive_letter \Program Files\Support Tools
<> c. At the command prompt, type nltest/domain_trusts/all_trusts/v , and
<> then press ENTER.
<> d. From the output, record the domain GUID string. You can locate the
<> domain GUID string in the line of output that starts with "Dom Guid."
For
<> example, the domain GUID string may appear as follows:
<> Dom Guid: 12345678-ABCD-EFGH-IJKL-MNOPQRSTUVWX
<> e. In this example, record the registry entry as follows:
<> 78 56 34 12 CD AB GH EF IJ KL MN OP QR ST UV WX
<> f. Close the Command Prompt window.
<>
<> 3. On each domain controller, change the value of the following
registry
<> entry to the value that you recorded in step 2e:
<> HKEY_LOCAL_MACHINE\SECURITY\Policy\PolDnDmG
<>
<> Important You must change this registry entry on all domain controllers.
<> Make a system state backup of all computers on which you will make this
<> registry change. Verify that you have working backups. You must also
<> restart all domain controllers, member servers, and workstations after
you
<> make this registry change. Additionally, you must restart the member
<> servers and the workstations to receive the LSA GUID.
<> 4. In Registry Editor, change the permissions on the SECURITY hive back
to
<> their original settings.
<>
<> For more information, please refer to:
<>
<> 909639 Error message when you try to reinstall Windows SBS 2003 in an
<> existing domain: "This server has a trust relationship with
<> <Domain_name.local>"
<> http://support.microsoft.com/default.aspx?scid=kb;EN-US;909639
<>
<> If the problem still exists, please kindly collect the Screen shot of
the
<> message when you cannot continue the reinstallation and send to
<> v-robeli@xxxxxxxxxxxxx with subject: 38375622-SBS 2003, lost companyweb.
<>
<> I am looking forward to hear from you.
<>
<> If you need further assistance, please don't hesitate to let me know.
<>
<> Best regards,
<>
<> Robert Li(MSFT)
<>
<> Microsoft CSS Online Newsgroup Support
<>
<> Get Secure! - www.microsoft.com/security
<>
<> =====================================================
<>
<> This newsgroup only focuses on SBS technical issues. If you have issues
<> regarding other Microsoft products, you'd better post in the
corresponding
<> newsgroups so that they can be resolved in an efficient and timely
manner.
<> You can locate the newsgroup here:
<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<>
<> When opening a new thread via the web interface, we recommend you check
the
<> "Notify me of replies" box to receive e-mail notifications when there
are
<> any updates in your thread. When responding to posts via your
newsreader,
<> please "Reply to Group" so that others may learn and benefit from your
<> issue.
<>
<> Microsoft engineers can only focus on one issue per thread. Although we
<> provide other information for your reference, we recommend you post
<> different incidents in different threads to keep the thread clean. In
doing
<> so, it will ensure your issues are resolved in a timely manner.
<>
<> For urgent issues, you may want to contact Microsoft CSS directly.
Please
<> check http://support.microsoft.com for regional support phone numbers.
<>
<> Any input or comments in this thread are highly appreciated.
<>
<> =====================================================
<>
<> This posting is provided "AS IS" with no warranties, and confers no
rights.
<>
<> --------------------
<> <X-Tomcat-ID: 36411535
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<> <Content-Transfer-Encoding: 7bit
<> <From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
<> <Organization: Microsoft
<> <Date: Tue, 20 Mar 2007 02:00:56 GMT
<> <Subject: Re: SBS 2003, lost companyweb
<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <Message-ID: <4T9ibOpaHHA.1176@xxxxxxxxxxxxxxxxxxxxxx>
<> <Newsgroups: microsoft.public.windows.server.sbs
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<> <Path: TK2MSFTNGHUB02.phx.gbl
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<> <NNTP-Posting-Host: TOMCATIMPORT1 10.201.218.122
<> <
<> <Hi Andrew,
<> <
<> <Thanks for updating.
<> <
<> <Please feel free to take your time to try these suggestions, if you
have
<> <any updates or need any further assistance on this issue, please do not
<> <hesitate to let me know. I am glad to be of assistance. :-)
<> <
<> <Best regards,
<> <
<> <Robert Li(MSFT)
<> <
<> <Microsoft CSS Online Newsgroup Support
<> <
<> <Get Secure! - www.microsoft.com/security
<> <
<> <=====================================================
<> <
<> <This newsgroup only focuses on SBS technical issues. If you have issues
<> <regarding other Microsoft products, you'd better post in the
corresponding
<> <newsgroups so that they can be resolved in an efficient and timely
manner.
<> <You can locate the newsgroup here:
<> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<> <
<> <When opening a new thread via the web interface, we recommend you check
<> the
<> <"Notify me of replies" box to receive e-mail notifications when there
are
<> <any updates in your thread. When responding to posts via your
newsreader,
<> <please "Reply to Group" so that others may learn and benefit from your
<> <issue.
<> <
<> <Microsoft engineers can only focus on one issue per thread. Although we
<> <provide other information for your reference, we recommend you post
<> <different incidents in different threads to keep the thread clean. In
<> doing
<> <so, it will ensure your issues are resolved in a timely manner.
<> <
<> <For urgent issues, you may want to contact Microsoft CSS directly.
Please
<> <check http://support.microsoft.com for regional support phone numbers.
<> <
<> <Any input or comments in this thread are highly appreciated.
<> <
<> <=====================================================
<> <
<> <This posting is provided "AS IS" with no warranties, and confers no
rights.
<> <
<> <--------------------
<> <<From: adsell@xxxxxxxxx
<> <<Newsgroups: microsoft.public.windows.server.sbs
<> <<Subject: Re: SBS 2003, lost companyweb
<> <<Date: 19 Mar 2007 09:24:58 -0700
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<> <<Message-ID: <1174321498.501874.210770@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>
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<> <<X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <<
<> <<On Mar 19, 1:25 am, v-rob...@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
<> <<wrote:
<> <<> Hi,
<> <<>
<> <<> Thanks for posting in our newsgroup.
<> <<>
<> <<> I am sorry for the delay due to the weekend.
<> <<>
<> <<> From your description, I know that your client cannot
<> <visithttp://companyweband the companyweb directory is empty. If I am
<> <off-base,
<> <<> please don't hesitate to let me know.
<> <<>
<> <<> Since the companyweb directory is missing and add/remove the SBS2003
<> <<> component cannot be continued, the problem may be more complex and
<> <<> time-consuming. Thanks for your understanding.
<> <<>
<> <<> Do your have the latest backup of the system? The quickest way is to
<> <<> restore from a good backup.
<> <<>
<> <<> The companyweb directory is missing, the only way repairing this is
to
<> <<> reinstall the Intranet component. Please try the following steps to
see
<> <the
<> <<> component can be reinstalled.
<> <<>
<> <<> Step 1: Make a clean boot. We do this to make sure the process is not
<> <<> blocked by third party software.
<> <<>
<> <<> 1. Click Start->Run...->type msconfig and press Enter.
<> <<> 2. Click Services tab and select Hide All Microsoft Services and
Disable
<> <<> All third party Services.
<> <<> 3. Click Startup tab and Disable All startup items.
<> <<> 4. Click OK and choose Restart.
<> <<> 5. After reboot, check whether the problem still occurs.
<> <<> 6. If there are no more problems, please use the above steps to
enable
<> <<> services and startup items one by one in order to figure out the
root
<> <cause
<> <<> of this issue.
<> <<>
<> <<> Step 2: Logon with another administrative account, try to reinstall
the
<> <<> component.
<> <<>
<> <<> Step 3: Logon safe mode and try to reinstall the component.
<> <<>
<> <<> To boot into Safe please press F8 during boot up.
<> <<>
<> <<> For more information, please refer to:
<> <<>
<> <<> 829114 How to remove and how to install the Windows Small Business
<> <Server
<> <<> 2003 SharePoint Services companyweb Web
<> <sitehttp://support.microsoft.com/kb/829114
<> <<>
<> <<> If the the problem still exist, please kindly collect the following
<> <<> information for further research:
<> <<>
<> <<> MPS Report
<> <<>
<> <<> 1) Download MPS report tool
<>
<from:http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-.
<>
<
.
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