Re: SBS 2003, lost companyweb
- From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
- Date: Tue, 20 Mar 2007 09:57:59 GMT
Hi Andrew,
Thanks for updating.
I researched your MPS Report, Please take the following steps to see if the
problem can be resolved:
When you run Change/Remove Windows Small Business Server 2003 component,
you receive an error message that is similar to the following, where
Domain_name.local is the name of the local domain:
This server has a trust relationship with Domain_name.local.
This problem occurs when the following conditions are true:
1. The original Windows SBS installation was preinstalled by an OEM.
2. The domain on which Windows SBS is installed has a second domain
controller.
To resolve this:
Method 1: Bypass the trust check
1. Start Change/Remove Windows Small Business Server 2003.
2. Cancel the setup process.
3. Locate the Sit xxxx .tmp folder in the system temp folder (%temp%).
Note The xxxx placeholder represents a random number that is generated by
Setup.
4. In the Sit xxxx .tmp folder, use Notepad to open the Setup.sdb file.
5. In the Setup.sdb file, comment the trust check line by typing a
semicolon at the start of the line.
6. Save the file, and then quit Notepad.
7. Restart the Windows SBS integrated setup process from the Sit xxxx .tmp
folder.
Method 2: Change the GUID on the replica domain controllers
1. Change the permissions for the SECURITY hive. To do this, follow these
steps:
a. Start Registry Editor, and then expand HKEY_LOCAL_MACHINE.
b. Under HKEY_LOCAL_MACHINE, right-click SECURITY, and then click
Permissions.
c. Under Group or User Names, click Administrators. Under Permissions for
Administrators, click to select the Allow check box in the Full Control
row, and then click OK.
d. Quit Registry Editor.
2. Find the Active Directory domain GUID. To do this, follow these steps:
a. On a domain controller on which the Windows Support Tools component is
installed, open a command prompt.
b. Change to the following directory:
Drive_letter \Program Files\Support Tools
c. At the command prompt, type nltest/domain_trusts/all_trusts/v , and
then press ENTER.
d. From the output, record the domain GUID string. You can locate the
domain GUID string in the line of output that starts with "Dom Guid." For
example, the domain GUID string may appear as follows:
Dom Guid: 12345678-ABCD-EFGH-IJKL-MNOPQRSTUVWX
e. In this example, record the registry entry as follows:
78 56 34 12 CD AB GH EF IJ KL MN OP QR ST UV WX
f. Close the Command Prompt window.
3. On each domain controller, change the value of the following registry
entry to the value that you recorded in step 2e:
HKEY_LOCAL_MACHINE\SECURITY\Policy\PolDnDmG
Important You must change this registry entry on all domain controllers.
Make a system state backup of all computers on which you will make this
registry change. Verify that you have working backups. You must also
restart all domain controllers, member servers, and workstations after you
make this registry change. Additionally, you must restart the member
servers and the workstations to receive the LSA GUID.
4. In Registry Editor, change the permissions on the SECURITY hive back to
their original settings.
For more information, please refer to:
909639 Error message when you try to reinstall Windows SBS 2003 in an
existing domain: "This server has a trust relationship with
<Domain_name.local>"
http://support.microsoft.com/default.aspx?scid=kb;EN-US;909639
If the problem still exists, please kindly collect the Screen shot of the
message when you cannot continue the reinstallation and send to
v-robeli@xxxxxxxxxxxxx with subject: 38375622-SBS 2003, lost companyweb.
I am looking forward to hear from you.
If you need further assistance, please don't hesitate to let me know.
Best regards,
Robert Li(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
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For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
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<From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
<Organization: Microsoft
<Date: Tue, 20 Mar 2007 02:00:56 GMT
<Subject: Re: SBS 2003, lost companyweb
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<
<Hi Andrew,
<
<Thanks for updating.
<
<Please feel free to take your time to try these suggestions, if you have
<any updates or need any further assistance on this issue, please do not
<hesitate to let me know. I am glad to be of assistance. :-)
<
<Best regards,
<
<Robert Li(MSFT)
<
<Microsoft CSS Online Newsgroup Support
<
<Get Secure! - www.microsoft.com/security
<
<=====================================================
<
<This newsgroup only focuses on SBS technical issues. If you have issues
<regarding other Microsoft products, you'd better post in the corresponding
<newsgroups so that they can be resolved in an efficient and timely manner.
<You can locate the newsgroup here:
<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<
<When opening a new thread via the web interface, we recommend you check
the
<"Notify me of replies" box to receive e-mail notifications when there are
<any updates in your thread. When responding to posts via your newsreader,
<please "Reply to Group" so that others may learn and benefit from your
<issue.
<
<Microsoft engineers can only focus on one issue per thread. Although we
<provide other information for your reference, we recommend you post
<different incidents in different threads to keep the thread clean. In
doing
<so, it will ensure your issues are resolved in a timely manner.
<
<For urgent issues, you may want to contact Microsoft CSS directly. Please
<check http://support.microsoft.com for regional support phone numbers.
<
<Any input or comments in this thread are highly appreciated.
<
<=====================================================
<
<This posting is provided "AS IS" with no warranties, and confers no rights.
<
<--------------------
<<From: adsell@xxxxxxxxx
<<Newsgroups: microsoft.public.windows.server.sbs
<<Subject: Re: SBS 2003, lost companyweb
<<Date: 19 Mar 2007 09:24:58 -0700
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<<
<<On Mar 19, 1:25 am, v-rob...@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
<<wrote:
<<> Hi,
<<>
<<> Thanks for posting in our newsgroup.
<<>
<<> I am sorry for the delay due to the weekend.
<<>
<<> From your description, I know that your client cannot
<visithttp://companyweband the companyweb directory is empty. If I am
<off-base,
<<> please don't hesitate to let me know.
<<>
<<> Since the companyweb directory is missing and add/remove the SBS2003
<<> component cannot be continued, the problem may be more complex and
<<> time-consuming. Thanks for your understanding.
<<>
<<> Do your have the latest backup of the system? The quickest way is to
<<> restore from a good backup.
<<>
<<> The companyweb directory is missing, the only way repairing this is to
<<> reinstall the Intranet component. Please try the following steps to see
<the
<<> component can be reinstalled.
<<>
<<> Step 1: Make a clean boot. We do this to make sure the process is not
<<> blocked by third party software.
<<>
<<> 1. Click Start->Run...->type msconfig and press Enter.
<<> 2. Click Services tab and select Hide All Microsoft Services and Disable
<<> All third party Services.
<<> 3. Click Startup tab and Disable All startup items.
<<> 4. Click OK and choose Restart.
<<> 5. After reboot, check whether the problem still occurs.
<<> 6. If there are no more problems, please use the above steps to enable
<<> services and startup items one by one in order to figure out the root
<cause
<<> of this issue.
<<>
<<> Step 2: Logon with another administrative account, try to reinstall the
<<> component.
<<>
<<> Step 3: Logon safe mode and try to reinstall the component.
<<>
<<> To boot into Safe please press F8 during boot up.
<<>
<<> For more information, please refer to:
<<>
<<> 829114 How to remove and how to install the Windows Small Business
<Server
<<> 2003 SharePoint Services companyweb Web
<sitehttp://support.microsoft.com/kb/829114
<<>
<<> If the the problem still exist, please kindly collect the following
<<> information for further research:
<<>
<<> MPS Report
<<>
<<> 1) Download MPS report tool
<from:http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-.
.
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