Re: Returning CALs

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Well since you didn't order from Microsoft...who did you order them through?
This is really their issue...its not a MS policy and your reseller screwed up

--
Cris Hanna [SBS-MVP]
------------------------------
Please do not contact me directly, only respond in the Newsgroups
MVPs do not work for Microsoft
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Send via Windows Mail on Vista Ultimate connected to SBS 2003 R2
"Doug" <Doug@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:7E898857-3FB3-4A0B-9210-D70C2E0AAB2B@xxxxxxxxxxxxxxxx
I ordered 2 packs of 5 cals from a supplier. When I went to install them, I
found that I had been supplied 2 packs of 20. As we will need more in the
future, I accepted and activated 1 pack of 20. I am trying to return the 2nd
pack, b ut having problems. It appears that Microsoft won't cancel part of
an order. I have been told I must re-order, and pay for, what I want. Then
after installing the new CALs I can uninstall the pack of 20 and return
everything for a full refund.

How do I uninstall CALs? SBS only has ADD, BACKUP, TRANSFER, RESTORE and
PURCHASE.

Regards
--
Doug

.

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