Re: SBS 2003, lost companyweb
- From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
- Date: Tue, 20 Mar 2007 02:00:56 GMT
Hi Andrew,
Thanks for updating.
Please feel free to take your time to try these suggestions, if you have
any updates or need any further assistance on this issue, please do not
hesitate to let me know. I am glad to be of assistance. :-)
Best regards,
Robert Li(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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<Subject: Re: SBS 2003, lost companyweb
<Date: 19 Mar 2007 09:24:58 -0700
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<On Mar 19, 1:25 am, v-rob...@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
<wrote:
<> Hi,
<>
<> Thanks for posting in our newsgroup.
<>
<> I am sorry for the delay due to the weekend.
<>
<> From your description, I know that your client cannot
visithttp://companyweband the companyweb directory is empty. If I am
off-base,
<> please don't hesitate to let me know.
<>
<> Since the companyweb directory is missing and add/remove the SBS2003
<> component cannot be continued, the problem may be more complex and
<> time-consuming. Thanks for your understanding.
<>
<> Do your have the latest backup of the system? The quickest way is to
<> restore from a good backup.
<>
<> The companyweb directory is missing, the only way repairing this is to
<> reinstall the Intranet component. Please try the following steps to see
the
<> component can be reinstalled.
<>
<> Step 1: Make a clean boot. We do this to make sure the process is not
<> blocked by third party software.
<>
<> 1. Click Start->Run...->type msconfig and press Enter.
<> 2. Click Services tab and select Hide All Microsoft Services and Disable
<> All third party Services.
<> 3. Click Startup tab and Disable All startup items.
<> 4. Click OK and choose Restart.
<> 5. After reboot, check whether the problem still occurs.
<> 6. If there are no more problems, please use the above steps to enable
<> services and startup items one by one in order to figure out the root
cause
<> of this issue.
<>
<> Step 2: Logon with another administrative account, try to reinstall the
<> component.
<>
<> Step 3: Logon safe mode and try to reinstall the component.
<>
<> To boot into Safe please press F8 during boot up.
<>
<> For more information, please refer to:
<>
<> 829114 How to remove and how to install the Windows Small Business
Server
<> 2003 SharePoint Services companyweb Web
sitehttp://support.microsoft.com/kb/829114
<>
<> If the the problem still exist, please kindly collect the following
<> information for further research:
<>
<> MPS Report
<>
<> 1) Download MPS report tool
from:http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-..
.
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