Re: SMTP not delivering mail list mail - SBS 2003

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I am not the one sending the mail. I am the receipent. I am trying to
get my exchange server to route this piece of mail to me. I am the one
on the mailing list. The mail never gets to me. If I have the maillist
send the same mail to my excite.com email address, I get it fine. I
just cannot receive it at my exchange email.

I have searched for an answer but everything keeps referring to this
happening only if using the POP3 connector. I am not using the POP3
connector. The mail is delivered directly to exchange using SMTP.

I think the problem is my email address is not in the "To" fiels but
it the "For" field instead. How can I make exchange understand how to
route this email to me?


On Mar 15, 12:07 pm, v-ja...@xxxxxxxxxxxxxxxxxxxx ("Jacky Luo [MSFT]")
wrote:
HiGreg,

Thanks for posting here.

From your problem description, I understand your issue to be: you want to
send to a correct recipient via a mail list. If I am off base, please don't
hesitate to let me know.

can I confirm with you thatgreg-sal...@xxxxxxxxxxxxxxxxxxxxxxxxx is the
recipient and
magic-return-230-greg-salyer=excite....@xxxxxxxxxxxxxxxxxxxxxx is your mail
list?

I.please let me know if you can send to the internal mail succussfully?

II.Do you get NDR when you sending to these specific external domain? Do
you receive a lot of NDRs that no user in your domain sent to the recipient
on your Exchange Server?

III.Please send me the NDR and message tracking log for further analysis:

1.to enable message tracking log to further analyze the issue:

A. Start Exchange System Manager.
B. Expand Servers, right-click <ServerName>, and then click "Properties".
C. Under the "General" tab, check to select the options "Enable subject
logging and display" and "Enable message tracking".
D. Temporarily disable (clear) the option "Remove log files".
E. Reproduce the problem and send me the log file "C:\Program
Files\Exchsrvr\(Exchange server name).log".

a) Enable Message Tracking on. For more information, please refer to the
following KB article.

257265 XCON: General Troubleshooting for Exchange 2000 Transport
Issues
http://support.microsoft.com/?id=257265
b) Please reproduce the problem. (until you receive the NDR)
c) Search for the message in Message Tracking centre and double click to
open it.
d) Please make a screenshot of the Message Tracking Center and send it to
v-ja...@xxxxxxxxxxxxxx

2. Diagnostics Logging

You can use Diagnostics Logging to determine the cause of a transport
issue. To turn on Diagnostics Logging on the MSExchangeTransport service,
follow these steps:

1. Start Exchange System Manager.
2. Expand Servers, right-click Your_ Server_Name, and then click
Properties.
3. Click the Diagnostics Logging tab, and then click MSExchangeTransport
under Services.
4. Under Categories, click one categorie.
5. Under Logging Level, click the Maximum logging level.
6. Repeat steps 4 and 5 for each category.

IV.please gather MPS report and send it to me at v-ja...@xxxxxxxxxxxxx

1) Please download the MPSRPT_Exchange.EXE from the following link and then
run this tool to gather some information from the problematic computer:http://www.microsoft.com/downloads/details.aspx?familyid=cebf3c7c-7ca...
88b7-f9c79b7306c0&displaylang=en

2) Double-click on the MPSRPT_Exchange.EXE file.
[Note] This process may take some time; however, it will not have a
negative effect on the performance.

3) A CAB file will be generated in the
%systemroot%\MPSReports\Setup\Reports\Cab directory called
%COMPUTERNAME%_MPSReports.CAB. The CAB file will contain the reports
generated by the MPS Reporting Tool.

please compress all the files and send to me at v-ja...@xxxxxxxxxxxxx

I appreciate your time. I am happy to be of assistance and look forward to
your reply.

Have a nice day!

Best regards,

Jacky Luo (MSFT)
Microsoft CSS Online Newsgroup Support

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