Re: SBS 2003, lost companyweb
- From: adsell@xxxxxxxxx
- Date: 19 Mar 2007 09:24:58 -0700
On Mar 19, 1:25 am, v-rob...@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
wrote:
Hi,
Thanks for posting in our newsgroup.
I am sorry for the delay due to the weekend.
From your description, I know that your client cannot visithttp://companyweband the companyweb directory is empty. If I am off-base,
please don't hesitate to let me know.
Since the companyweb directory is missing and add/remove the SBS2003
component cannot be continued, the problem may be more complex and
time-consuming. Thanks for your understanding.
Do your have the latest backup of the system? The quickest way is to
restore from a good backup.
The companyweb directory is missing, the only way repairing this is to
reinstall the Intranet component. Please try the following steps to see the
component can be reinstalled.
Step 1: Make a clean boot. We do this to make sure the process is not
blocked by third party software.
1. Click Start->Run...->type msconfig and press Enter.
2. Click Services tab and select Hide All Microsoft Services and Disable
All third party Services.
3. Click Startup tab and Disable All startup items.
4. Click OK and choose Restart.
5. After reboot, check whether the problem still occurs.
6. If there are no more problems, please use the above steps to enable
services and startup items one by one in order to figure out the root cause
of this issue.
Step 2: Logon with another administrative account, try to reinstall the
component.
Step 3: Logon safe mode and try to reinstall the component.
To boot into Safe please press F8 during boot up.
For more information, please refer to:
829114 How to remove and how to install the Windows Small Business Server
2003 SharePoint Services companyweb Web sitehttp://support.microsoft.com/kb/829114
If the the problem still exist, please kindly collect the following
information for further research:
MPS Report
1) Download MPS report tool from:http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-...
15706/MPSRPT_SETUPPerf.EXE
2) Run the MPSRPT_SETUPPerf.exe on the server box.
3) Wait for 10~15 minutes.
4) Open Windows explorer, navigate to
%SYSTEMROOT%\MPSReports\Setup\Reports\cab\
5) Send the .cab file to us.
2. Screen shot of the message when you cannot continue the reinstallation.
Please send to information to v-rob...@xxxxxxxxxxxxx with subject:
38375622-SBS 2003, lost companyweb.
I am looking forward to hear from you.
If you need further assistance, please don't hesitate to let me know.
Best regards,
Robert Li(MSFT)
Microsoft CSS Online Newsgroup Support
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--------------------
<From: ads...@xxxxxxxxx
<Newsgroups: microsoft.public.windows.server.sbs
<Subject: SBS 2003, lost companyweb
<Date: 18 Mar 2007 09:04:35 -0700
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<
<I have client and thierhttp://companywebis no longer present and it
<can't be browsed from within IIS, in fact in inetpub the companyweb
<directory is empty.
<
<I attempted to do a repair via the Maintenance feature in SBS but it
<stops the install\repair when it detects that there is a trust with
<"domain.local". I have checked domains and trusts and there is nothing
<listed: and the domain it is listed: Is it's own domain.
<
<Looking for options, does anyone have a clue for a work around?
<
<The client decided to do there own DST updates which is how this
<started.
<
<
I have contacted the client and hope to hear back shortly as to how
they wish to proceed. I am unaware of how there backup is configured
but I have asked them that question. A third party has installed
liveVault backup software and I have been out of the loop up until now
that things have gone south for them.
I hope to do some of the above suggested testing Wednesday.
Thanks
Andrew
.
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