Re: Certificate request failed. Keyset does not exist

Hi John,

Thanks for posting back.I am sorry for delayed response,I have performed
more research,your understanding will be greatly appreciated.


I.Let us refer to the following steps to troubleshoot the issue:

1.On the SBS server, Added the ?Domain Controllers" group to the
CERTSVC_DCOM_ACCESS group, granting the DC's access the RPC connection.

2.on the SBS server, please remove computer from network by server
management client computers firstly.then disjoin the domain and join the
domain through add client computer wizard.

3.request certificate again to see if it helps.

II.If the issue persists, please help me collect the following information
for analysis:

1.Does this occur on one client or all clients? so we can narrow down if
this is client side or server side issue.

2.Please capture the screenshot of the exact error message,save as jpg and
send to me at v-jaluo@xxxxxxxxxxxxx

3.please collect setup MPS report.

a. Please download the MPSRPT_SETUPPerf.EXE from the following link and
then run this tool on server to gather some information from the
problematic computer:
http://www.microsoft.com/downloads/details.aspx?familyid=cebf3c7c-7ca5-408f-
88b7-f9c79b7306c0&displaylang=en

b. Double-click on the MPSRPT_SETUPPerf.EXE file.
[Note] This process may take some time; however, it will not have a
negative effect on the performance.

c. A CAB file will be generated in the
%systemroot%\MPSReports\Setup\Reports\Cab directory called
%COMPUTERNAME%_MPSReports.CAB. The CAB file will contain the reports
generated by the MPS Reporting Tool.

d. Please send the result file(CAB file)to me at v-jaluo@xxxxxxxxxxxxx, and
I can do more research for your issue.


Please compress all file and send to me at v-jaluo@xxxxxxxxxxxxxx

I appreciate your time. I am happy to be of assistance and look forward to
your reply.


Have a nice day!

Best regards,

Jacky Luo (MSFT)
Microsoft CSS Online Newsgroup Support

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