RE: Backup, Monitoring and Reporting:Program cannot display the webpag

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Newsgroups: microsoft.public.windows.server.sbs
From: v-jaluo@xxxxxxxxxxxxxxxxxxxx ("Jacky Luo [MSFT]")
Date: Wed, 14 Mar 2007 13:59:41 GMT
Subject: RE: Performance Monitoring and Backup

Hi peter,

Thanks for posting back.

Please refer to the following steps for further troubleshooting.

1.we should run the following command to connect to the SBSMonitoring
instance running on your SBS server:

osql -S servername\sbsmonitoring -E

check if there is ->

2.apply the SP1 for SBS 2003 again and reboot the server and check again

I would like to suggest that you go to the following link to get detail
information about how to download and install the SBS 2003 SP1:

Microsoft Windows Small Business Server 2003 Service Pack 1 (SP1)
http://www.microsoft.com/downloads/details.aspx?familyid=B6F8A4C0-B707-4161-
ADEB-44F1B756119F&displaylang=en

3.Uninstalled/reinstalled asp.net using
C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322>aspnet_regiis.exe -ua

C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322>aspnet_regiis.exe -ir -enable

check the issue again

4.Tried to install .netframework 1.1 sp1

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=A8F5
654F-088E-40B2-BBDB-A83353618B38

5.check the asp.net tab in default web site of IIS manager,make sure
ASP.NET version 1.1.4322

6.run iisreset

7.Running the monitoring configuration wizard

8.run chkdsk /r and that fix the SBS backup issue.

9.reinstall the monitoring and this instance. Please refer to the following
steps.

I. Uninstall Monitoring

1.Click Start, click Control Panel, and then click Add or Remove Programs.
2.Select Windows Small Business Server 2003 and then click Change/Remove.
The Setup Wizard appears.
3.Click Next to start the wizard.
4.On the Windows Configuration page, click Next.
5.On the Component Selection page, in the Action column, change Server
Tools to Maintenance, change Monitoring component to Remove, and then click
Next.
6.On the Component Summary page, click Next.
7.Click Finish.

II.Uninstall Microsoft SQL Server Desktop Engine (SBSMONITORING)

In Add or Remove Programs, select Microsoft SQL Server Desktop Engine
(SBSMONITORING) and then click Remove. A dialog box appears. To confirm
that you want to remove, click Yes.

III. Rename the folder

Start Windows Explorer, and then locate and rename the following folder:

C:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING

to C:\Program Files\Microsoft SQL Server\Old.MSSQL$SBSMONITORING

IV. Use Registry Editor to delete the following registry key:

HKEY_LOCAL_MACHINE\Software\Microsoft\SmallBusinessServer\Monitoring
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\SBSMonitoring

V. Please check there is no entry named Microsoft Health Monitor 2.1 in the
Add/Remove programs. If there is, please click to remove it. Then, please
check the C:\WINDOWS\system32\wbem\HealthMonitor folder is deleted. If not,
please delete it.

VI.Install the Monitoring component

1.In Add or Remove Programs, select Windows Small Business Server 2003 and
then click Change/Remove. The Setup Wizard appears.
2.Click Next.
3.On the Windows Configuration page, click Next.
4.On the Component Selection page, in the Action column, change Server
Tools to Maintenance, change Monitoring component to Install, and then
click Next.
5.On the Logon Information page, click Next.
6.On the Component Summary page, click Next.
7.Click Finish.

I appreciate your time. I am happy to be of assistance and look forward to
your reply.


Have a nice day!

Best regards,

Jacky Luo (MSFT)
Microsoft CSS Online Newsgroup Support

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