RE: Roaming Profiles prevent Folder redirect from working

Hi Ken,

Thanks for updating.

After researching you logs and MPS Report, I found the issue is related to
the group policy. At this point, please take the following trouble steps.

Step 1: Check if the problematic user exist in a group which the good uses
don't before to.

Step 2: Check the group policy.

1. Open the group policy you created for roaming profile.
2. Add the user the Security Group Membership of the policy.
3. Open the group policy you created for fold redirection.
4. Add the user the Security Group Membership of the policy.

Step 3: Logon the computer with administrator account, rename the
problematic user's folder such as c:\Documents and Settings\user1. Then log
off and logon again with the problematic account, will the same issue occur?

If the problem still exists, please kindly help me collect the following
information, which is very important to make the situation more clearly:

1. Right click My Documents on the problematic client and select the
Properties, what's the content in the Target box?

2. Run gpresult /v >c:\gpresult.txt under command prompt. Then send the
c:\gpresult.txt to me.

Please send the information to v-robeli@xxxxxxxxxxxxx with subject:
38069059-Roaming Profiles prevent Folder redirect from working.

Thanks for your time and cooperation.

I am looking forward to hear from you.

Have a nice weekend.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================

This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
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please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

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<From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
<Organization: Microsoft
<Date: Thu, 08 Mar 2007 05:50:25 GMT
<Subject: RE: Roaming Profiles prevent Folder redirect from working
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<Hi Ken,
<
<Thanks for updating.
<
<I am sorry for the typo.
<
<To disable the cache option by means of the user interface:
<1. Locate the shared folder by using Windows Explorer.
<2. Right-click the folder, and then click Properties.
<3. Click the Sharing tab.
<4. Click the Caching button.
<5. Select Files or programs from the share will not be avail offline.
<
<If you select this option, when the clients are not connected to the
<network, your shared files will not be availed. We try this method to
<narrow down the issue. If you have large number of clients, please
<temporarily don't do that.
<
<Although all the users expect one has problem, base on my experience, if
<you configure folder redirection and roaming profile together, something
<unexpected may happen.
<
<Please kindly provide me with the following information to make your
<situation more clearly. Thanks for your understanding.
<
<1. You said that the folder redirection doesn't work, can you see any
error
<messages? If you can, please send me the screen shot of the error.
<2. Can the problematic user visit the \\AECSERVER\Users folder?
<3. Can you see any files in the \\AECSERVER\Users\username folder?
<4. Right click My Documents on the problematic client and select the
<Properties, what's the content in the Target box?
<5. MPS Report on problematic computer and on the server box.
<
<1) Download MPS report tool from:
<http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd
9
<15706/MPSRPT_SETUPPerf.EXE
<2) Run the MPSRPT_SETUPPerf.exe.
<3) Wait for 10~15 minutes.
<4) Open Windows explorer, navigate to
<%SYSTEMROOT%\MPSReports\Setup\Reports\cab\
<5 Send the .cab file to me.
<
<6. Userenv log on the problematic client.
<
<1) Use Registry Editor to add (or modify) the following registry value:
<
<HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon
<Value: UserEnvDebugLevel
<Value Type: REG_DWORD
<Value Data: 10002 (Hex)
<
<2) The log file will be generated in the following place when computer
<starts: %SystemRoot%\Debug\UserMode\Userenv.log
<
<Please send the information to v-robeli@xxxxxxxxxxxxx with subject
<38069059-Roaming Profiles prevent Folder redirect from working.
<
<I am looking forward to hear from you .
<
<If you need further assistance, please don't hesitate to let me know
<
<
<Best regards,
<
<Robert Li(MSFT)
<
<Microsoft CSS Online Newsgroup Support
<
<Get Secure! - www.microsoft.com/security
<
<=====================================================
<
<This newsgroup only focuses on SBS technical issues. If you have issues
<regarding other Microsoft products, you'd better post in the corresponding
<newsgroups so that they can be resolved in an efficient and timely manner.
<You can locate the newsgroup here:
<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<
<When opening a new thread via the web interface, we recommend you check
the
<"Notify me of replies" box to receive e-mail notifications when there are
<any updates in your thread. When responding to posts via your newsreader,
<please "Reply to Group" so that others may learn and benefit from your
<issue.
<
<Microsoft engineers can only focus on one issue per thread. Although we
<provide other information for your reference, we recommend you post
<different incidents in different threads to keep the thread clean. In
doing
<so, it will ensure your issues are resolved in a timely manner.
<
<For urgent issues, you may want to contact Microsoft CSS directly. Please
<check http://support.microsoft.com for regional support phone numbers.
<
<Any input or comments in this thread are highly appreciated.
<
<=====================================================
<
<This posting is provided "AS IS" with no warranties, and confers no rights.
<
<--------------------
<<Thread-Topic: Roaming Profiles prevent Folder redirect from working
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<<Subject: RE: Roaming Profiles prevent Folder redirect from working
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<<Re; Error 1525...
<<
<<That option isn't there on the SERVER Explorer. It gives three options..
<<1) Only file and programs that user specifies avail offline
<<2) All Files Available offline
<<3) Files or Programs from this share will not be available offline
<<
<<It is the SERVER share you are referencing - correct?
<<
<<Just so I know - what harm is there or negative factors are there in
<turning
<<oFF the cache for files and programs?
<<
<<BTW - The problem that originally started this post is still there. One
<<user cannot Redirect any of his folders. i used the GP to make the
<changes,
<<all other users hafd the change take effect np problem. Read my last
post
<<intro for more info...
<<
<<"Robert Li [MSFT]" wrote:
<<
<<> Hi Ken,
<<>
<<> Thanks for updating.
<<>
<<> I am sorry for the delay for being out of office.
<<>
<<> According to the error 1525, please do the following to see if the
<problem
<<> can be resolved.
<<>
<<> To disable the cache option by means of the command line:
<<>
<<> 1. Click Start.
<<> 2. Click Run.
<<> 3. Type: "cmd" (without the quotation marks) and click OK.
<<> 4. At the command prompt, type: "net share sharename /cache:no"
(without
<<> the quotation marks), where <sharename> is the name of the shared
folder.
<<>
<<> To disable the cache option by means of the user interface:
<<> 1. Locate the shared folder by using Windows Explorer.
<<> 2. Right-click the folder, and then click Properties.
<<> 3. Click the Sharing tab.
<<> 4. Click the Caching button.
<<> 5. Click to clear the "Allow caching of files in this folder" check box.
<<>
<<> For more detailed information, please refer to following article:
<<>
<<> 287566 The Cache Option for Offline Files Must Be Disabled on Roaming
<User
<<> Profile Shares
<<> http://support.microsoft.com/?id=287566
<<>
<<> Hope above information helps.
<<>
<<> If you need further assistance, please don't hesitate to let me know.
<<>
<<> Best regards,
<<>
<<> Robert Li(MSFT)
<<>
<<> Microsoft CSS Online Newsgroup Support
<<>
<<> Get Secure! - www.microsoft.com/security
<<>
<<> =====================================================
<<>
<<> This newsgroup only focuses on SBS technical issues. If you have issues
<<> regarding other Microsoft products, you'd better post in the
<corresponding
<<> newsgroups so that they can be resolved in an efficient and timely
<manner.
<<> You can locate the newsgroup here:
<<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<<>
<<> When opening a new thread via the web interface, we recommend you check
<the
<<> "Notify me of replies" box to receive e-mail notifications when there
<are
<<> any updates in your thread. When responding to posts via your
<newsreader,
<<> please "Reply to Group" so that others may learn and benefit from your
<<> issue.
<<>
<<> Microsoft engineers can only focus on one issue per thread. Although we
<<> provide other information for your reference, we recommend you post
<<> different incidents in different threads to keep the thread clean. In
<doing
<<> so, it will ensure your issues are resolved in a timely manner.
<<>
<<> For urgent issues, you may want to contact Microsoft CSS directly.
<Please
<<> check http://support.microsoft.com for regional support phone numbers.
<<>
<<> Any input or comments in this thread are highly appreciated.
<<>
<<> =====================================================
<<>
<<> This posting is provided "AS IS" with no warranties, and confers no
<rights.
<<>
<<> --------------------
<<> <X-Tomcat-ID: 222451834
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<<> <From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
<<> <Organization: Microsoft
<<> <Date: Tue, 27 Feb 2007 11:24:23 GMT
<<> <Subject: RE: Roaming Profiles prevent Folder redirect from working
<<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
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<<> <
<<> <Hi Ken,
<<> <
<<> <Thanks for updating in our newsgroup.
<<> <
<<> <From your description, I know that one client cannot make the Folder
<<> <Redirection successfully. If I am off-base, please don't hesitate to
<let
<<> me
<<> <know.
<<> <
<<> <Since only one client has problem and your troubleshooting steps
<doesn't
<<> <work, the problem may be more complex than expected and is time
<resuming.
<<> <Thank for your understanding.
<<> <
<<> <Based on my research, A user profile is a group of settings and files
<that
<<> <defines the environment that the system loads when a user logs on. It
<<> <includes all the user-specific configuration settings, such as program
<<> <items, screen colors, network connections, printer connections, mouse
<<> <settings, and window size and position. The SBS 2003 Folder
Redirection
<<> may
<<> <contain My Documents. When you use the Roaming Profile and Folder
<<> <Redirection together, there may be some conflict. So that's not
<<> <recommended.
<<> <
<<> <Please let me know the following to make the situation more clearly:
<<> <
<<> <1. When a good user log on the problem computer, will the same problem
<<> <occur?
<<> <
<<> <2. When the problematic user logon to other workstation, will the same
<<> <issue occur?
<<> <
<<> <3. How did you create the user account and computer account? Did you
<use
<<> <the wizard in the Server Management?
<<> <
<<> <Please take the following steps to narrow down this issue:
<<> <
<<> <Step 1: Make a clean boot. The problem may be caused by some third
<party
<<> <software.
<<> <
<<> <1. Click Start->Run...->type msconfig and press Enter.
<<> <2. Click Services tab and select Hide All Microsoft Services and
<Disable
<<> <All third party Services.
<<> <3. Click Startup tab and Disable All startup items.
<<> <4. Click OK and choose Restart.
<<> <5. After reboot, check whether the problem still occurs.
<<> <6. If there are no more problems, please use the above steps to enable
<<> <services and startup items one by one in order to figure out the root
<<> cause
<<> <of this issue.
<<> <
<<> <Step 2: Run gpupdate /force on the problematic computer, and then
check
<if
<<> <the problem still exist.
<<> <
<<> <Step 3: Check the NTFS permission and share folder permissions of the
<<> <shared folder.
<<> <
<<> <Suppose you redirect My Document to \\SBSSERVER\USERS\USERNAME\
<<> <
<<> <User Shared folder
<<> <
<<> <NTFS Permissions:
<<> <CREATOR OWNER: Full Control (Apply onto: Subfolders and Files Only)
<<> <Domain Admins: Full Control
<<> <Domain Users: Special - Allow: Traverse Folder/Execute Files, List
<<> <Folder/Read Data, Read Attributes, Read Extended Attributes, Create
<<> <Folders/Append Data, Read Permissions. (the option to apply the
<permission
<<> <to sub-objects should be checked)
<<> <System: Full Control
<<> <SBS Folder Operators: Full Control
<<> <
<<> <Share Permissions:
<<> <Domain Admins, Domain Users, SBS Folder Operators: Full Control
<<> <
<<> <Username folder
<<> <NTFS Permissions:
<<> <Domain Admins: Full Control (Inherited)
<<> <System: Full Control (Inherited)
<<> <SBS Folder Operators: Full Control (Inherited)
<<> <Individual user: Full Control (Not Inherited)
<<> <
<<> <Step 3: Change the user to use local profile instead of roaming
<profile,
<<> <will the same issue occur?
<<> <
<<> <If the problem still exists, please help me collect information for
<<> further
<<> <research:
<<> <MPS Report on problematic computer
<<> <
<<> <1 Download MPS report tool from:
<<>
<<http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0b
d
<<> 9
<<> <15706/MPSRPT_SETUPPerf.EXE
<<> <2 Run the MPSRPT_SETUPPerf.exe on the server box.
<<> <3 Wait for 10~15 minutes.
<<> <4 Open Windows explorer, navigate to
<<> <%SYSTEMROOT%\MPSReports\Setup\Reports\cab\
<<> <5 Send the .cab file to me.
<<> <
<<> <Userenv log
<<> <
<<> <1. Use Registry Editor to add (or modify) the following registry value:
<<> <
<<> <HKEY_LOCAL_MACHINE\Software\Microsoft\Windows
NT\CurrentVersion\Winlogon
<<> <Value: UserEnvDebugLevel
<<> <Value Type: REG_DWORD
<<> <Value Data: 10002 (Hex)
<<> <
<<> <2. The log file will be generated in the following place when
computer
<<> <starts:
<<> <%SystemRoot%\Debug\UserMode\Userenv.log
<<> <
<<> <Please send the information to v-robeli@xxxxxxxxxxxxx with subject
<<> <38069059-Roaming Profiles prevent Folder redirect from working.
<<> <
<<> <If you need further assistance, please don't hesitate to let me know.
<<> <
<<> <Best regards,
<<> <
<<> <Robert Li(MSFT)
<<> <
<<> <Microsoft CSS Online Newsgroup Support
<<> <
<<> <Get Secure! - www.microsoft.com/security
<<> <
<<> <=====================================================
<<> <
<<> <This newsgroup only focuses on SBS technical issues. If you have
issues
<<> <regarding other Microsoft products, you'd better post in the
<corresponding
<<> <newsgroups so that they can be resolved in an efficient and timely
<manner.
<<> <You can locate the newsgroup here:
<<> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<<> <
<<> <When opening a new thread via the web interface, we recommend you
check
<<> the
<<> <"Notify me of replies" box to receive e-mail notifications when there
<are
<<> <any updates in your thread. When responding to posts via your
<newsreader,
<<> <please "Reply to Group" so that others may learn and benefit from your
<<> <issue.
<<> <
<<> <Microsoft engineers can only focus on one issue per thread. Although
we
<<> <provide other information for your reference, we recommend you post
<<> <different incidents in different threads to keep the thread clean. In
<<> doing
<<> <so, it will ensure your issues are resolved in a timely manner.
<<> <
<<> <For urgent issues, you may want to contact Microsoft CSS directly.
<Please
<<> <check http://support.microsoft.com for regional support phone numbers.
<<> <
<<> <Any input or comments in this thread are highly appreciated.
<<> <
<<> <=====================================================
<<> <
<<> <This posting is provided "AS IS" with no warranties, and confers no
<rights.
<<> <
<<> <--------------------
<<> <<From: microsyskl@xxxxxxxxx
<<> <<Newsgroups: microsoft.public.windows.server.sbs
<<> <<Subject: Roaming Profiles prevent Folder redirect from working
<<> <<Date: 26 Feb 2007 01:20:37 -0800
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