RE: Monitoring and Upgrade to SBS2003 R2
- From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
- Date: Fri, 02 Mar 2007 01:55:36 GMT
Hi Kevin,
Thanks for updating.
It's my pleasure helping you.
Please take your time try the steps I suggested.
I am looking forward to hear from you.
Best regards,
Robert Li(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
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<Thread-Topic: Monitoring and Upgrade to SBS2003 R2
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<rwvFci9WHHA.5792@xxxxxxxxxxxxxxxxxxxxxx>
<Subject: RE: Monitoring and Upgrade to SBS2003 R2
<Date: Thu, 1 Mar 2007 09:21:20 -0800
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<Robert thank you for your help on this, I think this is what I need I will
do
<it on Friday and get back to you on the results! Kevin
<
<"Robert Li [MSFT]" wrote:
<
<> Hi Kevin,
<>
<> Thanks for posting in our newsgroup.
<>
<> From your description, I know that you can receive the Server
Performance
<> report but not the Usage Report. Your concern is whether to fix it
before
<> update to SBS 2003 R2 or not. If I am off-base, please don¡¯t
hesitate to
<> let me know.
<>
<> Based on my research, when you upgrade the Server to SBS 2003 R2, the
<> installation will not reinstall the Monitoring component; it will add
some
<> content Such as WSUS in the report. So after upgrading to SBS 2003 R2,
the
<> problem still exists. I recommend you fix the problem first and then
<> upgrade to SBS 2003 R2.
<>
<> I¡¯d like to give you the following suggestions to fix the problem:
<>
<> Step 1: Please check the schedule task for Usage Report.
<>
<> 1. Open Control Panel and double-click Scheduled Tasks.
<> 2. Double click Collect Usage Data, on the Task tab, make sure it runs
as
<> NT AUTHORITY\SYSTEM account. On the Schedule tab, check the start time,
by
<> default it starts at 4:30 every day.
<>
<> Step 2: Please reset the SQL database for monitoring component. To do so:
<>
<> 1. Open Server Management.
<> 2. Click Monitoring and Reporting.
<> 3. Click Set Up Monitoring Reports and Alerts.
<> 4. Click Next and select Reinstall monitoring features.
<> 5. Click Yes to confirm.
<> 6. Follow the steps to complete the task.
<> 7. Then pleas re-run CEICW wizard and then run configure Monitoring and
<> Reporting wizard to configure the monitoring component.
<>
<> After doing these steps, the health monitor will be reconfigured and the
<> SQL database will be reset. The original performance and usage data will
be
<> removed. The server will start to collect new counter value from the
<> beginning. It will take more than 24 hours so that the report can be
<> generated. Then please test to see if the issue resolved.
<>
<> Step 3: If the issue persists, let's reinstall SBS Monitoring and
<> Reporting, and see if this makes a difference:
<>
<> 1. Uninstall the SBS Monitoring component
<>
<> 1) Click Start, click Control Panel, and then click Add or Remove
Programs.
<> 2) Select Windows Small Business Server 2003 and then click
Change/Remove.
<> The Setup Wizard appears.
<> 3) Click Next to start the wizard.
<> 4)On the Windows Configuration page, click Next.
<> 5) On the Component Selection page, in the Action column, change Server
<> Tools to Maintenance, change Monitoring component to Remove, and then
click
<> Next.
<> 6)On the Component Summary page, click Next.
<> 7) Click Finish.
<>
<> 2. Delete Registry Keys
<>
<> 1) Delete
<> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SmallBusinessServer\Monitoring
<> 2) Delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL
<> Server\SBSMONITORING
<>
<> 3. Delete IIS Virtual Directory
<>
<> 1)Open IIS, expand servername, Web Sites, Default Web Site
<> 2)Delete Monitoring
<>
<> 4. Rename Folders
<>
<> 1) Rename C:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING to
<> MSSQL$SBSMONITORING.OLD
<> 2) Rename C:\inetpub\monitoring to monitoring.old
<>
<> 5. Reboot the server, and install the Monitoring component
<>
<> 1) In Add or Remove Programs, select Windows Small Business Server 2003
and
<> then click Change/Remove. The Setup Wizard appears.
<> 2) Click Next.
<> 3)On the Windows Configuration page, click Next.
<> 4) On the Component Selection page, in the Action column, change Server
<> Tools to Maintenance, change Monitoring component to Install, and then
<> click Next.
<> 5) On the Logon Information page, click Next.
<> 6)On the Component Summary page, click Next.
<> 7)Click Finish.
<>
<> 6. Let's re-run the CEICW as well.
<>
<> If the problem still exists, please help me collect the following
<> information for further research:
<>
<> 1. Screen shoot of the error message.
<>
<> 2. MPS Report
<> 1) Download MPS report tool from:
<>
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
<> 15706/MPSRPT_SETUPPerf.EXE
<> 2) Run the MPSRPT_SETUPPerf.exe on the server box.
<> 3) Wait for 10~15 minutes.
<> 4) Open Windows explorer, navigate to
<> %SYSTEMROOT%\MPSReports\Setup\Reports\cab\
<> 5) Send the .cab file to me
<>
<> Please send the information to v-robeli@xxxxxxxxxxxxx with subject:
<> 38111148-Monitoring and Upgrade to SBS2003 R2.
<>
<> If you need further assistance, please don¡¯t hesitate to let me know.
<>
<>
<> Best regards,
<>
<> Robert Li(MSFT)
<>
<> Microsoft CSS Online Newsgroup Support
<>
<> Get Secure! - www.microsoft.com/security
<>
<> =====================================================
<>
<> This newsgroup only focuses on SBS technical issues. If you have issues
<> regarding other Microsoft products, you'd better post in the
corresponding
<> newsgroups so that they can be resolved in an efficient and timely
manner.
<> You can locate the newsgroup here:
<> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<>
<> When opening a new thread via the web interface, we recommend you check
the
<> "Notify me of replies" box to receive e-mail notifications when there
are
<> any updates in your thread. When responding to posts via your
newsreader,
<> please "Reply to Group" so that others may learn and benefit from your
<> issue.
<>
<> Microsoft engineers can only focus on one issue per thread. Although we
<> provide other information for your reference, we recommend you post
<> different incidents in different threads to keep the thread clean. In
doing
<> so, it will ensure your issues are resolved in a timely manner.
<>
<> For urgent issues, you may want to contact Microsoft CSS directly.
Please
<> check http://support.microsoft.com for regional support phone numbers.
<>
<> Any input or comments in this thread are highly appreciated.
<>
<> =====================================================
<>
<> This posting is provided "AS IS" with no warranties, and confers no
rights.
<>
<> --------------------
<> <Thread-Topic: Monitoring and Upgrade to SBS2003 R2
<> <thread-index: Acdbce+Gr497+o/tTDWSWPflZwL0uQ==
<> <X-WBNR-Posting-Host: 199.126.237.139
<> <From: =?Utf-8?B?S2V2aW4gR2Fs?= <KevinGal@xxxxxxxxxxxxxxxxxxxxxxxxx>
<> <Subject: Monitoring and Upgrade to SBS2003 R2
<> <Date: Wed, 28 Feb 2007 11:52:11 -0800
<> <Lines: 8
<> <Message-ID: <DBE076F5-2B97-4E9A-BAFB-7865B4AB6DD3@xxxxxxxxxxxxx>
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<> <Newsgroups: microsoft.public.windows.server.sbs
<> <Path: TK2MSFTNGHUB02.phx.gbl
<> <Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:20145
<> <NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
<> <X-Tomcat-NG: microsoft.public.windows.server.sbs
<> <
<> <About a year ago my server was migrated to a new Dell Server (they did
not
<> <use swing migration) ever since then the Monitoring has not functioned.
At
<> <that time we also went from SBS2003Standard to Premium. I recieve the
<> Server
<> <Performance report but not the Usage Report (error message "page cannot
be
<> <displayed, ensure that the MSSQL$SBSMONTORING service is started).
<> <
<> <My question is this should I attempt to fix this prior to the upgrade
or
<> <will the upgrade fix this issue??? Kevin
<> <
<>
<>
<
.
- References:
- RE: Monitoring and Upgrade to SBS2003 R2
- From: Robert Li [MSFT]
- RE: Monitoring and Upgrade to SBS2003 R2
- From: Kevin Gal
- RE: Monitoring and Upgrade to SBS2003 R2
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