RE: Mobile Sync Over the Air - Error 3012

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

James

Some new and exciting errors!

=================================================
Event Type: Error
Event Source: Server ActiveSync
Event Category: None
Event ID: 3005
Date: 23/02/2007
Time: 09:58:40
User: WTRFRT\Alan
Computer: WATERFRONT
Description:
Unexpected Exchange mailbox Server error: Server:
[WATERFRONT.waterfront.local] User: [Alan@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx] HTTP
status code: [400]. Verify that the Exchange mailbox Server is working
correctly.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

==================================================

twice and when trying http://public-ip/exchange-oma

==================================================

You are not authorized to view this page
The Web server you are attempting to reach has a list of IP addresses that
are not allowed to access the Web site, and the IP address of your browsing
computer is on this list.
--------------------------------------------------------------------------------

Please try the following:

Contact the Web site administrator if you believe you should be able to view
this directory or page.
HTTP Error 403.6 - Forbidden: IP address of the client has been rejected.
Internet Information Services (IIS)

=====================================================

The error on the phone is the same: 0x85010014

I reset IIS from the console not the command line.

However the settings I now have in IIS are quite different to those in my
Server which Syncs OK (although mine is R2 and his is not). The customer's
Server had apparently identical seting to mine.

Any further assistance greatly appreciated.
--
David @ Solsletta


"James Frederickson - (MSFT)" wrote:

Also be sure you can browse from the outside

http://publicurl/exchange-oma which should look a little like Exchange
OMA it should give a list of the inbox
Microsoft-server-activesync, we are expecting a 501/505. on that one

good luck

James


--------------------
| Thread-Topic: Mobile Sync Over the Air - Error 3012
| thread-index: AcdWImWkKp2lTpKkT4+UHbxw04e+Ug==
| X-WBNR-Posting-Host: 86.148.23.24
| From: =?Utf-8?B?RGF2aWQ=?= <David@xxxxxxxxxxxxxxxxxxxxxxxxx>
| References: <F39D99B5-C272-4191-9184-83CF808765AF@xxxxxxxxxxxxx>
<4ihTd9hVHHA.2352@xxxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: Mobile Sync Over the Air - Error 3012
| Date: Wed, 21 Feb 2007 17:40:13 -0800
| Lines: 111
| Message-ID: <046DA5DC-5C33-40AB-88B0-CEF7531020FB@xxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:18789
| NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| James
|
| Many thanks for the prompt reply. It's a bit late now (01:37) to log on
| remotely and try this - I need some sleep but I'll try it tomorrow and
let
| you know.
| --
| David @ Solsletta
|
|
| "James Frederickson - (MSFT)" wrote:
|
| > Hi David
| >
| > Thank you for choosing Microsoft Online support.
| >
| > The first thing we need to do is verify that the settings are correct
on
| > your virtual directories that Active sync uses.
| >
| > Here are the default settings for IIS on the Three virtual directories
for
| > an SBS Server.
| > Open IIS Manager
| >
| > Open properties of virtual directory exchange-oma
| > Select Directory Security tab
| > Select Authentication and access control ->Edit:
| > Enabled Basic authentication
| > Enabled Integrated Windows authentication
| > Disabled anonymous access
| > Select Secure communications ->Edit:
| > Require secure channel (SSL) should be unchecked
| >
| > Open properties of virtual directory OMA
| > Select Directory Security tab Select Authentication and access control
| > ->Edit:
| > Uncheck Enable anonymous access
| > Uncheck Integrated Windows authentication
| > Only Check Basic authentication
| > Secure communications ->Edit:
| > Require secure channel (SSL) should be unchecked
| >
| > Open properties of virtual directory Microsoft-Server-ActiveSync
Properties
| > Select Directory Security tab Select Authentication and access control
| > ->Edit:
| > Uncheck Enable anonymous access
| > Uncheck Integrated Windows authentication
| > Only Check Basic authentication
| > Secure communications ->Edit:
| > Require secure channel (SSL) should be unchecked
| >
| > Run IISReset and test.
| >
| > Thanks
| >
| >
| > James Frederickson - (MSFT)
| > jamesfre@xxxxxxxxxxxxxxxxxxxx
| > Microsoft Corporation
| >
| > --------------------
| > | Thread-Topic: Mobile Sync Over the Air - Error 3012
| > | thread-index: AcdWGF2/qfH71tn8RiydsslnU7uKnA==
| > | X-WBNR-Posting-Host: 86.148.23.24
| > | From: =?Utf-8?B?RGF2aWQ=?= <David@xxxxxxxxxxxxxxxxxxxxxxxxx>
| > | Subject: Mobile Sync Over the Air - Error 3012
| > | Date: Wed, 21 Feb 2007 16:28:25 -0800
| > | Lines: 10
| > | Message-ID: <F39D99B5-C272-4191-9184-83CF808765AF@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | Path: TK2MSFTNGHUB02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:18778
| > | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | When trying to sync a Pocket PC I'm seeing an error 3012 and:
| > |
| > | An error occurred while accessing the Active Directory for user
[Internet
| > | Guest Account]. Information cannot be retrieved from Active Directory
due
| > to
| > | an unknown error. Verify that the Exchange ActiveSync Server can
| > communicate
| > | with Active Directory, and that the user has a valid account.
| > |
| > | Help!
| > | --
| > | David @ Solsletta
| > |
| >
| > <EMAILSUBJECT>Newsgroup Message Response to IssueID:
| > <ISSUEID></EMAILSUBJECT>
| > Hi <NAME>,
| >
| > I wanted to inform you that I have replied to your thread in
<NEWSGROUP>
| > titled: <NEWSGROUPSUBJECT> with IssueID: <ISSUEID>.
| > <a href="http://wwww.microsoft.com>
| > Please reply directly to the thread with any updates. You may receive
this
| > email notification before you are able to view my reply in the
newsgroup.
| > If you are unable to view the reply to your thread, please send me an
email
| > with a description of the problem and what newsreader you are using.
| > Regards,
| >
| >
| >
|

<EMAILSUBJECT>Newsgroup Message Response to IssueID:
<ISSUEID></EMAILSUBJECT>
Hi <NAME>,

I wanted to inform you that I have replied to your thread in <NEWSGROUP>
titled: <NEWSGROUPSUBJECT> with IssueID: <ISSUEID>.
<a href="http://wwww.microsoft.com>
Please reply directly to the thread with any updates. You may receive this
email notification before you are able to view my reply in the newsgroup.
If you are unable to view the reply to your thread, please send me an email
with a description of the problem and what newsreader you are using.
Regards,



.

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