RE: Mobile Sync Over the Air - Error 3012

James

Many thanks for the prompt reply. It's a bit late now (01:37) to log on
remotely and try this - I need some sleep but I'll try it tomorrow and let
you know.
--
David @ Solsletta


"James Frederickson - (MSFT)" wrote:

Hi David

Thank you for choosing Microsoft Online support.

The first thing we need to do is verify that the settings are correct on
your virtual directories that Active sync uses.

Here are the default settings for IIS on the Three virtual directories for
an SBS Server.
Open IIS Manager

Open properties of virtual directory exchange-oma
Select Directory Security tab
Select Authentication and access control ->Edit:
Enabled Basic authentication
Enabled Integrated Windows authentication
Disabled anonymous access
Select Secure communications ->Edit:
Require secure channel (SSL) should be unchecked

Open properties of virtual directory OMA
Select Directory Security tab Select Authentication and access control
->Edit:
Uncheck Enable anonymous access
Uncheck Integrated Windows authentication
Only Check Basic authentication
Secure communications ->Edit:
Require secure channel (SSL) should be unchecked

Open properties of virtual directory Microsoft-Server-ActiveSync Properties
Select Directory Security tab Select Authentication and access control
->Edit:
Uncheck Enable anonymous access
Uncheck Integrated Windows authentication
Only Check Basic authentication
Secure communications ->Edit:
Require secure channel (SSL) should be unchecked

Run IISReset and test.

Thanks


James Frederickson - (MSFT)
jamesfre@xxxxxxxxxxxxxxxxxxxx
Microsoft Corporation

--------------------
| Thread-Topic: Mobile Sync Over the Air - Error 3012
| thread-index: AcdWGF2/qfH71tn8RiydsslnU7uKnA==
| X-WBNR-Posting-Host: 86.148.23.24
| From: =?Utf-8?B?RGF2aWQ=?= <David@xxxxxxxxxxxxxxxxxxxxxxxxx>
| Subject: Mobile Sync Over the Air - Error 3012
| Date: Wed, 21 Feb 2007 16:28:25 -0800
| Lines: 10
| Message-ID: <F39D99B5-C272-4191-9184-83CF808765AF@xxxxxxxxxxxxx>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:18778
| NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| When trying to sync a Pocket PC I'm seeing an error 3012 and:
|
| An error occurred while accessing the Active Directory for user [Internet
| Guest Account]. Information cannot be retrieved from Active Directory due
to
| an unknown error. Verify that the Exchange ActiveSync Server can
communicate
| with Active Directory, and that the user has a valid account.
|
| Help!
| --
| David @ Solsletta
|

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Hi <NAME>,

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