Re: SBS Consulting Client Tracking Software/Applications

What about handing out fliers to local businesses?

Dan wrote:
Hi

That's very helpful tip Joseph...I've a question of my own though,,,I want to start my own IT consulting business but finding it very difficult to get clients. I'm fully qualified, MCSE, SBS specialist, action pack subscriber etc. So far everybody is suggesting getting clients thru referrals but that can take a long time. Is there any other way to go ?

Thanks in advance,
Dan

"Joseph Vito Bacino Jr" wrote:

CCons wrote:
Does anyone use or can anyone recommend any good client tracking software for an SBS/IT consultant? I'm looking to be able to track client jobs & system specs/setups.

thanks


We looked at many systems.
When we first stated, we used Vtiger. Not terrific for help desk, but with a budget of $0 for a start up, it was good. (Note: ver 5.0.2 is out.) www.vtiger.com. Much better then the version we started with.
We also looked at track it. http://www.numarasoftware.com/Track-It.asp
Bridge Trak http://www.kemma.com/default.htm
A few open source projects, MS CRM

In the end we went with Tiger Paw.
http://www.tigerpawsoftware.com/

Sign up and you can see some product CBT's.
It takes a bit to get going, but does a great job of Service Orders, CRM, PO's, quotes. limited Accounting,(Invoicing), Inventory.

The also have some 3rd party vendors for Customer portals. While they were nice, it was not what we needed. (at the time)

So, our current setup is...
Cerberus help desk for a customer facing Ticket system. http://www.cerberusweb.com/
TigerPaw for System tracking, Quotes, tickets, PO's, Inventory and such.
Quick books for Invoices and general book keeping.

Hope this helps.

--
Joseph Vito Facing Jr.
DV Technical Solutions Inc.
www.dvtechs.net

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