RWW not working externally (R2)

Hi all,

Running SBS 2003 Premium R2, and RWW is working fine internally, but not
from the outside. The site works, i.e., you get the cert and the logon, and
then can select the computer to connect to, but cannot make a connection.
The error is:

The client could not establish a connection to the remote computer. The most
likely causes for this error are: . Remote connections might not be enabled
at the remote computer.
. The maximum number of connections might be exceeded at the remote
computer.
. A network error might have occurred while establishing the
connection.
. The Remote Web Workplace designated port might be blocked by a
firewall.



I found a KB article 828053, http://support.microsoft.com/kb/828053 Scenario
2 is the one matching my setup, but am finding it difficult to follow as it
was written for ISA 2000 rather than 2004. Can someone help me to translate
the instructions to those for ISA 2004? The steps as outlined in the
article:

Resolution for scenario two: Set a protocol rule on your ISA Server
If you connect to the Remote Web Workplace from a computer that is internal
to the ISA Server, and you have Firewall Client software installed on your
computer, you must configure a protocol rule on your ISA Server. To create a
protocol rule, follow these steps: 1. Click Start, point to Programs, point
to Microsoft ISA Server, and then click ISA Management.
2. In the ISA Management console tree, expand Servers and Arrays,
expand Your_Server_Name, and then expand Access Policy.
3. Right-click Protocol Rules, point to New, and then click Rule.
4. In the Protocol Rule Name box, type the name that you want to give
to the rule, and then click Next.
5. On the Rule Action page, click Allow, and then click Next.
6. On the Protocols page, in the Apply this rule to list, click All IP
traffic, and then click Next.
7. On the Schedule page, in the Use this schedule list, click the
schedule option you want to use, and then click Next.
8. On the Client Type page, click Specific users and groups, and then
click Next.
9. On the Users and Groups page, click Add.
10. In the Enter the object names to select box, type the names of the
users or the groups that you want to use this protocol rule, click OK, and
then click Next.
11. Click Finish.


Again, RWW works fine internally, only fails from external, and the RWW
pages and OWA are working, but as I never used ISA 200 I can't translate the
above instructions.

TIA,

SusanV


.

Relevant Pages

  • Re: Need to VPN from ISA to ISA
    ... You have to setup a Site-to-Site VPN with the two ISA Servers. ... the same thing as a user-initiated Remote Access VPN. ... Microsoft ISA Server Partners: Partner Hardware Solutions ...
    (microsoft.public.isa)
  • Re: RWW not working externally (R2)
    ... 443 SSL for OWA, OMA, and RWW login ... It should take care of the ISA settings for you. ... The client could not establish a connection to the remote computer. ... Set a protocol rule on your ISA Server ...
    (microsoft.public.windows.server.sbs)
  • Re: Require Help In Setting a network Configuration over VPN.
    ... NIC's from our remote location but in spite of defining Static ... inspite of defining Static Routing in ISA1. ... [Remote ISA 2](Static Routing for accessing ... Troubleshooting Client Authentication on Access Rules in ISA Server 2004http://download.microsoft.com/download/9/1/8/918ed2d3-71d0-40ed-8e6d- ... ...
    (microsoft.public.isaserver)
  • Re: RWW not working externally (R2)
    ... It should take care of the ISA settings for you. ... The client could not establish a connection to the remote computer. ... Set a protocol rule on your ISA Server ...
    (microsoft.public.windows.server.sbs)
  • Re: ISA 2004 and Point-to-point private line ... complicated!
    ... Does a tracert initiated from the ISA server to something in the remote ... but they can connect to Internet ...
    (microsoft.public.isa)
Loading