Re: File Extraction of Update

From: pern <pern@xxxxxxxxxxxxxxxxxxxxxxxxx>
Date: Sun, 11 Feb 2007 19:45:00 -0800

Jim,

We are using Trend Micro AV SMB Messaging I have de install and tried the
same and then reinstalled and then tried the same.

Is there any more info on the extraction process I have read the update
package
http://www.microsoft.com/technet/prodtechnol/windowsserver2003/deployment/winupdte.mspx

The dump is as below:

Microsoft (R) Windows Debugger Version 6.6.0007.5
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\WINNT\MEMORY.DMP]
Kernel Complete Dump File: Full address space is available

Symbol search path is: [+]
srv*c:\store*http://msdl.microsoft.com/download/symbols
Executable search path is:
**************************************************************************
THIS DUMP FILE IS PARTIALLY CORRUPT.
KdDebuggerDataBlock is not present or unreadable.
**************************************************************************
Unable to read PsLoadedModuleList
**************************************************************************
THIS DUMP FILE IS PARTIALLY CORRUPT.
KdDebuggerDataBlock is not present or unreadable.
**************************************************************************
KdDebuggerData.KernBase < SystemRangeStart
Windows Server 2003 Kernel Version 3790 MP (2 procs) Free x86 compatible
Product: LanManNt, suite: SmallBusiness TerminalServer
SmallBusinessRestricted SingleUserTS
Kernel base = 0x00000000 PsLoadedModuleList = 0x808a6ea8
Debug session time: Thu Jan 11 12:59:09.964 2007 (GMT+10)
System Uptime: 0 days 0:15:38.203
**************************************************************************
THIS DUMP FILE IS PARTIALLY CORRUPT.
KdDebuggerDataBlock is not present or unreadable.
**************************************************************************
Unable to read PsLoadedModuleList
**************************************************************************
THIS DUMP FILE IS PARTIALLY CORRUPT.
KdDebuggerDataBlock is not present or unreadable.
**************************************************************************
KdDebuggerData.KernBase < SystemRangeStart
Loading Kernel Symbols
Unable to read PsLoadedModuleList
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
CS descriptor lookup failed
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
Unable to get program counterGetContextState failed, 0x80004002
Unable to get current machine context, HRESULT 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
*******************************************************************************
*
*
* Bugcheck Analysis
*
*
*
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 8E, {c0000005, 89b2453a, b3f32a68, 0}

***** Debugger could not find nt in module list, module list might be
corrupt, error 0x80070057.

GetContextState failed, 0x80004002
Unable to read selector for PCR for processor 0
GetContextState failed, 0x80004002
Unable to read selector for PCR for processor 0
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
Unable to get current machine context, HRESULT 0x80004002
GetContextState failed, 0x80004002
Unable to get current machine context, HRESULT 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
Unable to get current machine context, HRESULT 0x80004002
GetContextState failed, 0x80004002
Unable to get current machine context, HRESULT 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
Unable to get current machine context, HRESULT 0x80004002
GetContextState failed, 0x80004002
Unable to get current machine context, HRESULT 0x80004002
GetContextState failed, 0x80004002
Unable to get current machine context, HRESULT 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
Unable to get current machine context, HRESULT 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
Unable to get current machine context, HRESULT 0x80004002
GetContextState failed, 0x80004002
Unable to get current machine context, HRESULT 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
Unable to get current machine context, HRESULT 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
Unable to get current machine context, HRESULT 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
Unable to get current machine context, HRESULT 0x80004002
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------

GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002
GetContextState failed, 0x80004002

"Jim Behning SBS MVP" wrote:

I had a server crash repeatedly due to the AV client. I uninstalled
the AV client, rebooted. The AV client reinstalled and it stoppped
goofing up. What do you see when you read the ram dump?
http://support.microsoft.com/kb/315263/

On Sun, 11 Feb 2007 16:44:01 -0800, pern
<pern@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:

I have an SBS 2003 SP1 machine upgraded from SBS 2000. Unfortunately any
software update packages downloaded crashes the machine with a ram dump. Most
of the hard ware has been isolated as fine swapping with new gear.

I have isolated the issue to the extraction process of the .exe file. If I
extract the file using the /extract: switch on another 2003 server it
extracts fine and then copy it to the SBS server it installs fine. But it
won't extract on the SBs2003 SP1 machine. The problem is common to 15 updates
I have tried so therefore it must be the extraction process.

Does anyone have any ideas as to how can I resolve this?

Follow-Ups:
- Re: File Extraction of Update
  - From: Jim Behning SBS MVP

References:
- Re: File Extraction of Update
  - From: Jim Behning SBS MVP

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