RE: OWA 2003 with ISA 20
- From: v-terliu@xxxxxxxxxxxxxxxxxxxx (Terence Liu [MSFT])
- Date: Thu, 08 Feb 2007 09:21:46 GMT
Hello Customer,
Thank you for kind update.
I do not misunderstanding your situation. You can only logon OWA via
administrator from external and you can logon OWA via any account from
internal.
Maybe I have to change the section "you can not login OWA from external via
any user except administrator" to "you can not login OWA from external
except administrator".
I'm sorry for the unclear description, I suggest you to perform the steps
in my pervious reply.
I appreciate your time and look forward to hearing from you.
Thanks and have a nice day!
Best regards,
Terence Liu(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
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Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: OWA 2003 with ISA 2004
| thread-index: AcdKiVtASYArDuuYSPyqkVltxhVzig==
| X-WBNR-Posting-Host: 85.112.95.11
| From: =?Utf-8?B?R29sZGVuYmVyZw==?= <walid_natour@xxxxxxxxxxx>
| References: <3E8687AB-F849-4D4E-95AE-AE39A9D6A9C4@xxxxxxxxxxxxx>
<z#zrA#nSHHA.3792@xxxxxxxxxxxxxxxxxxxxxx>
| Subject: RE: OWA 2003 with ISA 2004
| Date: Tue, 6 Feb 2007 23:27:00 -0800
| Lines: 270
| Message-ID: <44BA9BE4-BE8B-44E5-A87E-30C09808ABEC@xxxxxxxxxxxxx>
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|
| Hi
|
| No i meant the opposite, i was able to login to Administrator only on the
| OWA externally.
|
| Locally on my network, i can login by any user.
|
| Anything to do?
| --
| Regards
| Walid Natour
|
|
| "Terence Liu [MSFT]" wrote:
|
| > Hello Customer,
| >
| > Thank you for posting here.
| >
| > According to your description, I understand that you can not login OWA
from
| > external via any user except administrator. If I have misunderstood the
| > problem, please don't hesitate to let me know.
| >
| > Based on my research, I suggest we try the following steps to see if we
can
| > resolve this issue:
| >
| > 1. I strongly recommend you re-run the CEICW Wizard. You can strictly
| > follow this KB article to complete the wizard:
| >
| > 825763 How to configure Internet access in Windows Small Business
Server
| > 2003
| > http://support.microsoft.com/?id=825763
| >
| > Detailed steps for your reference:
| >
| > a. On the Small Business Server 2003 computer, click "Start", and then
| > click "Server Management".
| >
| > b. Expand "Standard Management", and then click "To Do List".
| >
| > c. In the right pane, click "Connect to the Internet", and then click
| > "Next".
| >
| > d. On the "Connection Type" page, click "Do not change connection
type",
| > and then click "Next".
| >
| > e. On the "Firewall page", click "Enable firewall", and then click
"Next".
| > Important Do not click the "Do not change firewall configuration"
option.
| >
| > f. If you receive the following message, click "OK":
| >
| > To ensure the proper configuration of ISA Server, existing custom
packet
| > filters will be disabled. For information on how to re-enable existing
| > packet filters, see Small Business Server Help.
| >
| > g. On the "Services Configuration" page, click to select the check
boxes of
| > the additional services that you want to make available from the
Internet,
| > and then click "Next".
| >
| > h. On the "Web Services Configuration" page, click "Allow access to
only
| > the following Web site services from the Internet", click to select the
| > check boxes of the services and of the Web sites that you want to make
| > accessible from the Internet (i.e. Outlook Web Access, Remote Web
| > Workplace, Outlook Mobile Access, Outlook via the Internet, Business
Web
| > site (wwwroot), etc.), and then click "Next".
| >
| > i. On the "Web Server Certificate" page, click "Create a new Web server
| > certificate", type the Small Business Server computer's fully qualified
| > domain name in the "Web server" name box, and then click "Next".
| >
| > [Important] The fully qualified domain name that you type in the "Web
| > server name" box must be the same name that you use to connect to the
Web
| > site from the Internet. For example, if the URL that you use to connect
to
| > a Microsoft Outlook Web Access Web site is
| > <<https://external.domain.com/exchange>>, type "external.domain.com"
| > (without the quotation marks) in the "Web server name" box.
| >
| > Note: If you don't have your own registered fully qualified domain
name
| > (FQDN), we can input the "Public IP Address".
| >
| > j. On the "Internet E-mail" page, click "Do not change Internet e-mail
| > configuration", and then click "Next".
| >
| > k. On the "Completing the Configure E-mail and Internet Connection
Wizard"
| > page, view the configuration information to make sure that it is
correct,
| > and then click "Finish".
| >
| > 2. When you input the username and password, please input the username
like
| > this: DomainName\AccountName
| >
| > If the issue persists, please kindly help me collect some information
for
| > further investigation:
| >
| > 1. Please capture screenshots on the login window and send the pictures
to
| > me at v-terliu@xxxxxxxxxxxxx
| >
| > 2. Can you logon RWW by common user account via https://FQDN/remote?
| >
| > 3. Metabase
| > =======
| > a. Install .NET Framework Version 1.1:
| >
http://www.microsoft.com/downloads/details.aspx?FamilyID=262d25e3-f589-4842-
| > 8157-034d1e7cf3a3&DisplayLang=en.
| > b. Install MBExplorer by installing IIS 6 Resource Kit Tools:
| >
http://www.microsoft.com/downloads/details.aspx?FamilyId=56FC92EE-A71A-4C73-
| > B628-ADE629C89499&displaylang=en.
| > c. Once it is installed, access it from Start, Programs, IIS Resources,
| > Metabase Explorer.
| > d. In the left pane, right click ''LM'' (under your server computer
name)
| > to choose ''Export to file'', and then save it as IIS.mbk.
| > e. Compress this mbk file and send it to me for analysis.
| >
| > 4. IIS logs
| > ======
| > a. Open IIS.
| > b. Locate Default web site. Right-click it and then click Properties.
| > c. Click to selected Enable logging and then click properties.
| > d. Click Advanced.
| > e. Click to select every checkbox here.
| > f. Click OK to close these windows.
| > g. Reproduce this issue and send the logs to me.
| >
| > NOTE: The log files are located at %systemroot%\System32\LogFiles by
| > default.
| >
| > 5. Please help to gather the ISA Info:
| >
| > 1) Download the file from the following URL:
| >
| > http://www.isatools.org/tools/isainfo.zip
| >
| > 2) Extract all files to a folder on ISA server.
| >
| > 3) Double click Isainfo.js. This will generate 2 files
| > ISAInfo2004-<computer-name>.log and ISAInfo2004-<computer-name>.xml in
the
| > current folder.
| >
| > 4) Please send these files to me at v-terliu@xxxxxxxxxxxxx
| >
| > 6. Please also help to gather the ISA logs:
| >
| > 1) Schedule a down time.
| >
| > 2) Open ISA 2004 management console.
| >
| > 3) Expand the server node and highlight 'Monitoring'.
| >
| > 4) In the right pane, switch to the 'Logging' tab, make sure the 'Task
| > Pane' is showed there.
| >
| > 5) In the 'Task Pane', click 'Configure Firewall Logging' under
'Logging
| > Tasks', and then switch the 'log storage format' from 'MSDE database'
| > (default) to 'File'.
| >
| > 6) Switch to the 'Fields' tab, click 'Select All', and then click OK.
| >
| > 7) In the 'Task Pane', click 'Configure Web Proxy Logging' under
'Logging
| > Tasks', and then switch the 'log storage format' from 'MSDE database'
| > (default) to 'File'.
| >
| > 8) Switch to the 'Fields' tab, click 'Select All', and then click OK.
| >
| > 9) Click 'Apply' to save changes and update the configuration.
| >
| > 10) Temporarily disable the Firewall service. To do that, please click
| > Monitoring | Services tab, and then right click 'Microsoft Firewall' to
| > choose 'Stop'.
| >
| > 11) Clear the current existing W3C logs. To do that, go to the log
saving
| > directory and clean any existing .W3C logs. By default, the logs will
be
| > saved to 'C:\Program Files\Microsoft ISA Server\ISALogs'. (Some MDF may
not
| > be able to deleted, that's normal.) You may backup them first and
then
| > delete them.
| >
| > 12) Go back to the ISA 2004 management console, and then Start the
stopped
| > 'Microsoft Firewall' service.
| >
| > 13) Reproduce the problem, stop the service, and then gather the
resulting
| > W3C files to me for analysis.
| >
| > 14) Please also let me know the IP address of the testing clients so
that I
| > can filter the data.
| >
| > Please send these log files to my mailbox: v-terliu@xxxxxxxxxxxxx
| >
| > Hope these steps will give you some help.
| >
| > Thanks and have a nice day!
| >
| > Best regards,
| >
| > Terence Liu(MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: OWA 2003 with ISA 2004
| > | thread-index: AcdKBDpi8/e8qjv1RVqTgy7ArotaXw==
| > | X-WBNR-Posting-Host: 85.112.95.11
| > | From: =?Utf-8?B?R29sZGVuYmVyZw==?= <walid_natour@xxxxxxxxxxx>
| > | Subject: OWA 2003 with ISA 2004
| > | Date: Tue, 6 Feb 2007 07:34:02 -0800
| > | Lines: 16
| > | Message-ID: <3E8687AB-F849-4D4E-95AE-AE39A9D6A9C4@xxxxxxxxxxxxx>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | Path: TK2MSFTNGHUB02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:15242
| > | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | Dears,
| > |
| > | I have installed SBS 2003, all features are functioning properly
| > including
| > | OWA locally.
| > | I did the CEICW wizard to publish the OWA externally. I am able to
login
| > to
| > | the administrator mailbox only. All other users are having repetitive
| > login
| > | requests w/o being able to login though OWA is enabled/working
properly
| > in
| > | the internal network for any user.
| > |
| > | Did i miss anything?
| > | please help....
| > |
| > | Thanks GUYS :)
| > |
| > | Walid
| > |
| > |
| >
| >
|
.
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- From: Terence Liu [MSFT]
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