RE: FTP external access
- From: Chris <Chris@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 7 Feb 2007 20:32:00 -0800
Hi Robert,
Thanks for the reply. Sorry for the delay in getting back to you. I only
received an emial saying there was answer to my questions today.
To make a long story short. I have a working solution. I re-ran the CEICW
Wizard as you instructed but was able to connect using IE but could not
upload files. I could download but not upload which I found to be odd. I
could go Network Places and add a new new location and that worked just like
I wanted it to.
I have done some testing on three computers at three different location and
am very happy with the results.
I thank you again for your lengthy response. It was great.
Chris
"Robert Li [MSFT]" wrote:
Hi Chris,.
I would appreciate it if you could drop me a note to let me know the status
of the issue in the thread. If you have any questions or concerns, please
feel free to let me know. I am happy to be of assistance. :)
Best regards,
Robert Li(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
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Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
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<From: v-robeli@xxxxxxxxxxxxxxxxxxxx (Robert Li [MSFT])
<Organization: Microsoft
<Date: Tue, 06 Feb 2007 05:18:07 GMT
<Subject: RE: FTP external access
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<Hi Chris,
<
<Thanks for posting in our newsgroup.
<
<From your description, I know that you want to allow the Internet access
to
<the FTP site on the SBS 2003. You can visit the FTP site with the command
<line but cannot visit with a browser. If I am off-base, please don¡¯t
<hesitate to let me know.
<
<Please do the following steps to narrow down this issue:
<
<Step 1: First, I strongly recommend you rerun the CEICW Wizard. The wizard
<can help us configure the networking settings for a SBS server. It
<automatically creates the ISA rules for Internet access to the FTP site.
<
<To do this:
<1. Open Server Management and then select Internet and E-mail.
<2. Select Connect to the Internet and then click Next.
<3. Take the steps to configure the Network Configuration part accord to
the
<instruction.
<4. On the Firewall page, select Enable Firewall and then click Next.
<5. On the Server Configuration page, make sure FTP is selected.
<6. Do the other steps according to the instruction.
<7. Finish the CEICW Wizard.
<
<For more information, please refer to:
<
<825763 How to configure Internet access in Windows Small Business Server
<2003
<http://support.microsoft.com/?id=825763
<
<Step 2: According to the symptom, it appears that the FTP traffic does not
<work in the passive transportation mode. This is because when we access
the
<FTP site through the command line, the FTP data transportation works in
<active mode. Please take the following steps to let the IE will work in
<Passive mode.
<
<1. Open IE Internet Options. In 'Advanced' tab,
<2. Uncheck 'Enable folder view for FTP site' option; check 'Use Passive
<FTP' option (The IE will work in Passive mode FTP)
<3. Please check if the problem will be resolved.
<
<309816 How To Configure Internet Explorer to Use Both the FTP PORT Mode and
<http://support.microsoft.com/?id=309816
<
<If the problem persists, please help me gather the following info so that
I
<can perform some further analysis:
<
<1. Please help to gather the ISA Info:
<
<1) Download the file from the following
<URL:http://www.isatools.org/isainfo/ISAInfo.zip
<2) Extract all files to a folder on ISA server.
<3) Double click Isainfo.js. This will generate 2 files
<ISAInfo2004-<computer-name>.log and ISAInfo2004-<computer-name>.xml in the
<current folder.
<4) Please send these files to me.
<
<2. Meanwhile, please follow the link and download and run the Microsoft
<Internet Security and Acceleration (ISA) Server 2004 Best Practices
<Analyzer Tool and then send me the results (XML format):
<
<http://www.microsoft.com/downloads/details.aspx?FamilyId=D22EC2B9-4CD3-4BB6
-
<91EC-0829E5F84063&displaylang=en
<
<3. Please also help to gather the ISA logs:
<
<1) Schedule a down time.
<2) Open ISA 2004 management console.
<3) Expand the server node and highlight 'Monitoring'.
<4) In the right pane, switch to the 'Logging' tab, make sure the 'Task
<Pane' is showed there.
<5) In the 'Task Pane', click 'Configure Firewall Logging' under 'Logging
<Tasks', and then switch the 'log storage format' from 'MSDE database'
<(default) to 'File'.
<6) Switch to the 'Fields' tab, click 'Select All', and then click OK.
<7) In the 'Task Pane', click 'Configure Web Proxy Logging' under 'Logging
<Tasks', and then switch the 'log storage format' from 'MSDE database'
<(default) to 'File'.
<8) Switch to the 'Fields' tab, click 'Select All', and then click OK.
<9) Click 'Apply' to save changes and update the configuration.
<10) Temporarily disable the Firewall service. To do that, please click
<Monitoring | Services tab, and then right click 'Microsoft Firewall' to
<choose 'Stop'.
<11) Clear the current existing W3C logs. To do that, go to the log saving
<directory and clean any existing .W3C logs. By default, the logs will be
<saved to 'C:\Program Files\Microsoft ISA Server\ISALogs'. (Some MDF may
not
<be able to deleted, that's normal.) You may backup them first and then
<delete them.
<12) Go back to the ISA 2004 management console, and then Start the stopped
<'Microsoft Firewall' service.
<13) Reproduce the problem, stop the service, and then gather the resulting
<W3C files to me for analysis.
<14) Please also let me know the IP address of the testing clients so that
I
<can filter the data.
<
<4. Screen shot of the error on the problematic computer.
<
<Please send me the information to v-robeli@xxxxxxxxxxxxx with
<subject:37733006-FTP external access.
<
<If you need further assistance, please don¡¯t hesitate to let me know.
<
<Best regards,
<
<Robert Li(MSFT)
<
<Microsoft CSS Online Newsgroup Support
<
<Get Secure! - www.microsoft.com/security
<
<=====================================================
<
<This newsgroup only focuses on SBS technical issues. If you have issues
<regarding other Microsoft products, you'd better post in the corresponding
<newsgroups so that they can be resolved in an efficient and timely manner.
<You can locate the newsgroup here:
<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
<
<When opening a new thread via the web interface, we recommend you check
the
<"Notify me of replies" box to receive e-mail notifications when there are
<any updates in your thread. When responding to posts via your newsreader,
<please "Reply to Group" so that others may learn and benefit from your
<issue.
<
<Microsoft engineers can only focus on one issue per thread. Although we
<provide other information for your reference, we recommend you post
<different incidents in different threads to keep the thread clean. In
doing
<so, it will ensure your issues are resolved in a timely manner.
<
<For urgent issues, you may want to contact Microsoft CSS directly. Please
<check http://support.microsoft.com for regional support phone numbers.
<
<Any input or comments in this thread are highly appreciated.
<
<=====================================================
<
<This posting is provided "AS IS" with no warranties, and confers no rights.
<
<--------------------
<<Thread-Topic: FTP external access
<<thread-index: AcdJLhGt0jL/nG1fRwey1OVoSfLw0Q==
<<X-WBNR-Posting-Host: 209.183.147.22
<<From: =?Utf-8?B?Q2hyaXM=?= <Chris@xxxxxxxxxxxxxxxxxxxxxxxxx>
<<Subject: FTP external access
<<Date: Mon, 5 Feb 2007 06:01:01 -0800
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<<I am trying to allow public access to an FTP site on our SBS 2003 server
<(ISA
<<2004 SP2). I am now able to access the ftp site remotly by using a
command
<<line. However I want to have users access this FTP site with a browser.
<This
<<is not working. What am I am missing?
<<
<<To help set this site up I found an artice called "How to Publish a FTP
<sint
<<on SBS 2003" on www.smallbizserver.net but it does not seem to be
working.
<<Does any one have an idea of what I could be missing?
<<
<<Thanks for your help.
<<
<<Chris
<<
<<
<
<
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