RE: mailbox backup file restore

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Hi Robert,

Re Reinstall was a clean install on a new hard disk. I think it was SP1 and
not my original SBS. Which might mean that it is not possible to restore?
Should I therefore do a clean install on another new disk, with the same
names and see if that works?

I'll wait to hear from you before i do anything!

Thanks for replying.

Ian

"Robert Li [MSFT]" wrote:

Hi Ian,

Thanks for posting in our newsgroup.

From your description, I know that you cannot restore the mailbox from the
backup after a new installation of SBS 2003. The error is¡± "the specified
computer is not a ms exhange server or ... services are not start." If I am
off-base, please don¡¯t hesitate to let me know.

Please let me know the following information so that I can know the
situation more clearly:

How did you reinstall the SBS 2003, is every configuration the same as the
old one?

Please do the following steps to narrow down this issue:

Step 1: Make sure the organization name is the same as the old one. If they
are not the same, you have to reinstall SBS 2003 to change that.

Step 2: Make sure you are using the same database names for the "First
Storage Group" as the old one: Mailbox Store and Public Information Store.

If they are different, you can rename by right clicking the item and then
select Rename.

Step 3: Please try to restore with the following way:

1) Click Start, point to Run. Input ntbackup and then press Enter.
2) Select Restore files and settings and then click Next.
3) Select item to restore, please click Servername\Microsoft Information
Store.
4) Select Mailbox Store and Public Folder Store and click Next.
5) Select a location to restore.
6) Copy the priv1.edb, prv1.stm, pub1.edb, pub1.stm you just extracted to
c:\program Files\Exchsrvr\MDBDATA.
7) Open Services Console, stop ''Microsoft Exchange Information Store''
service. Open ''Exchange System Manager'', navigate to ''Servers''\<Server
Name>\''First Storage Group''. Right-click it and choose ''Properties''.
Select the database folder. (The original database files should be copied
to this folder).
8) Open Exchange System Manager. Navigate to ''Servers''\<Server
Name>\''First Storage Group''\''Mailbox Store''. Right-click it and choose
''Properteis''. Click ''Database'' tab and check ''This database can be
overwritten by a restore'' option. Also check this option for ''Public
folder store''.
9) Open Services console, start ''Microsoft Exchange Information Store''
service. In Exchange System Manager console, right-click ''Mailbox store''
and choose ''Mount Store''. Also mount the public folder store.

If the problem cannot be resolved, please help me to collect the following
for further research:

MPS Report
1.Visit
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_Exchange.EXE to download the file.
2. Run the MPSRPT_Exchange.EXE on the server box.
3. Wait for 10~15 minutes.
4. Open Windows explorer, navigate to %SYSTEMROOT%\MPSReports\Exchange\cab\
5. Send the .cab file directly to v-robeli@xxxxxxxxxxxxx with subject:
37748384- mailbox backup file restore

I am looking forward to hear from you.

Best regards,

Robert Li(MSFT)

Microsoft CSS Online Newsgroup Support

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<hi
<
<i have a windows back up file of my mailboxes. i have had to setup a new
<disk with a clean install on sbs server an want to restore this file.
<
<can you tell me how i go about it? when i try and restore it says that i
<can't "the specified computer is not a ms exhange server or ... services
are
<not start." The name of the server is the same and i have started all the
<services.
<
<please help!
<
<thanks
<
<ian
<


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